Exam 1: The Diagnostic Process

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Technician A says that when checking engine oil, it is normal for the oil to catch fire if lit by a match. Technician B says that oil on the dipstick that catches fire when lit is a sign of fuel in the oil. Which technician is correct?

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Technician A says that low battery voltage can cause driveability problems. Technician B says that the charging voltage should be over 15 volts when the engine is idling. Which technician is correct?

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Which diagnostic step is the most important aspect of diagnosis?

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Technician A says that a power balance test is the best way to isolate the problem cylinder. Technician B says that a compression and cylinder leakage test can help determine the cause of the problem. Which technician is correct?

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Type ________ DTCs are set by non-emission related diagnostic tests.

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Which of the following should be checked before returning the vehicle to the customer?

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All these actions involve verifying the problem EXCEPT ________.

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What is the first step of the diagnosis process?

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