Exam 9: Global Workforce Performance Management

Both training and staffing decisions may be appropriate to consider along various phases of the performance management process.

An emphasis in performance appraisal on __________ has been found to contribute to higher levels of employee satisfaction in several different countries.

Identify and discuss the five major phases of the performance management process.

Although organizational culture can have an influence on employee behavior, it typically is greatly overshadowed by the impact of national culture.

In most cases the planning of performance appraisal for inpatriates should reflect which priority?

Ludwig Becker just completed his third year after opening up a branch of his multinational German bank in Malaysia. And for the third straight year, his branch has lost money. This negative financial performance should serve as a major determination factor in reaching an overall negative evaluation of Becker's performance as the head branch manager.

Upward feedback from subordinates represents a critical opportunity for the manager to consider other factors above the individual employee level and beyond employee control that can influence performance.

Of all human resource management practices, performance appraisal has little cross-cultural difficulty in being applied on a global scale due to human beings sharing a basic sense of personal responsibility for their own actions.

Employees in some cultures might feel uncomfortable with performance feedback provided on a virtual basis over e-mail or telephone, where additional cues such as body language and facial expressions are not available. The cultural dimension consideration of performance management that is relevant in this situation is

The role of the supervisor in the performance management process is primarily one of

Which two general types of HR function decisions most commonly follow the various phases of the performance management process?

Mistakes made in one MNC subsidiary that provided useful lessons for learning when shared across the other subsidiaries is an example of which upstream consideration for global performance management?

This performance appraisal approach involves the utilization of multiple different sources of input in making appraisal decisions:

Which general cultural dimension is most relevant to performance management needs for employees who generally prefer to work independently?

Employee satisfaction and perceptions of fairness tend to be highest when procedures and forms used for performance appraisal are customized to the individuals and work situations involved.

Performance management is a set of regular, ongoing human resource activities carried out by managers and supervisors to enhance and maintain employee performance toward the achievement of desired performance objectives.

An emphasis on this source of input in performance appraisal might be appropriate where employees hold high cultural values in collectivism.

Which cultural dimension particularly relevant to performance management pertains to employees in some countries who have difficulty accepting personal responsibility due to a basic belief that whatever happens in their lives is determined beyond themselves by fate or some divine will?

Virtual teams constitute an increasingly common and important coordination and integration mechanism across an MNC's interdependent operations.

Research has generally found that additional sources of input for employee performance appraisal beyond the immediate supervisor adds minimal value in improving the accuracy of appraisal decisions.