Exam 7: Global Workforce Training and Development
At the __________ level of needs assessment the particular needs or characteristics of the trainee or trainees are carefully considered. Besides the level of familiarity with the training material, particularly relevant to global business at this level are such personal factors as trainee language skills, technical and basic skills, and cultural influences.
B
Describe four different ways in which the training function can contribute to the ongoing strategic success of businesses competing in the global marketplace.
1. Developing global mindset: The training function can help employees develop a global mindset by providing them with cultural awareness training, language training, and exposure to international business practices. This can help employees understand and appreciate the diversity of global markets and adapt their strategies accordingly.
2. Enhancing cross-cultural communication: Effective communication is crucial in the global marketplace, and the training function can play a key role in enhancing employees' cross-cultural communication skills. This can include training on how to effectively communicate with colleagues, clients, and partners from different cultural backgrounds, as well as how to navigate potential language barriers.
3. Building global leadership capabilities: As businesses expand into the global marketplace, they need leaders who can effectively navigate the complexities of operating in different countries and cultures. The training function can contribute to the development of global leadership capabilities by providing leadership training that focuses on cross-cultural management, global strategy, and the ability to lead diverse, international teams.
4. Adapting to global market trends: The training function can help businesses stay competitive in the global marketplace by providing employees with training on emerging global market trends, technological advancements, and industry best practices. This can help businesses adapt their strategies and operations to meet the evolving demands of the global marketplace and stay ahead of the competition.
Collective individual learning and knowledge acquisition from employee training and various formal and informal forms of experience sharing are can result in organizational learning, or changes in MNC culture, policies, and commonly accepted practices.
True
Training is important for reducing the "learning curve," or the downward movement in productivity due to employees' loss of skill or motivation to perform work effectively.
Effective managerial decision making resides at the deepest level of learning in the cognitive domain, and is often equated with wisdom gained through lessons learned from direct experience or vicariously through case study or relevant models.
As one of the principles of adult learning, __________ focuses on addressing relevant problems or fulfilling real needs as perceived by the participants.
The field of training and development, also known as __________, involves all of the purposeful activities directed at learning that contributes to desired change in individual, group, and organizational behavior.
What are important methods and considerations before, during, and after training that can assist with the effective positive transfer of learning into workplace application?
A cardinal rule guiding the selection of training methods is that the most cost-effective method or combination of methods to use depends upon the training objectives.
What is the ability to monitor, care for, adapt, and renew oneself to maintain strength and vitality amid the ongoing demands of rapid change, uncertainty, complexity, and otherwise stressful working conditions of international business, often involving planning for achieving balance in intellectual, physical, spiritual, and social realms of life?
Various training activities and related efforts can be used to help build internal employee alignment, or a __________, throughout the MNC that brings control and consistency to offset the unavoidable uncertainty and rapid change within the environments of global business.
Conditions related to this factor include differences in norms and rules for written, oral, and interpersonal interaction; frequency of foreign interaction required; difficulty in learning the predominant foreign language; length of the foreign assignment; and common modes of information exchange.
An appreciation and ability to make effective decisions within the uncertainties and complexities of global business, often involving contradictions, such as smaller business entities being able to wield more power than larger entities, or managing the ongoing tensions of thinking on a global scale yet being responsive to local concerns and demands, is known as:
At the organizational level the nature of the particular performance to be mastered is carefully examined and the training content for supplying new knowledge or skills to enable this desired performance is considered.
Training is important for reducing the __________ or time it takes for an employee to achieve an acceptable level of performance mastery.
At the individual level the particular needs or characteristics of the trainee or trainees are carefully considered. Particularly relevant to global business at this level are such personal factors as trainee language skills, technical and basic skills, and cultural influences.
What are important pre-departure training considerations to keep in mind in preparing expatriates for foreign assignments?
To compete in our global marketplace effectively, managers, executives, and other professionals need to focus on and strengthen those particular competencies that brought them success in their domestic arena.
At this level, HCN executives occasionally might receive advanced technical systems operations management and business-level strategy training at parent regional or central company headquarters from periods of one or two weeks to six months.
Through effective training, as mentioned earlier, a company can reduce "rejects" and unacceptable performance that yields undesirable results.
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