Exam 5: Listening

There are indeed differences in the way males and females typically communicate; for example, ________.

Your instructor calls you by name before class and asks you to see her when the session is over. She says she need to talk to you about…, well, you really don't remember what she said because you heard nothing after "Please see me…" You were a victim of ___________ noise.

When you're listening to your favorite band's new song, you're engaging in ________.

You've studied 16 tools for becoming a more effective listener, and now you've been tasked with presenting a talk on "Becoming a Better Listener" to the campus club that you belong to. Bad news, though, they've given you only 15 minutes, so you must choose the 5 of those tools you think are most important. What are they and why did they make your list?

Listening is cognitive, affective, and ___________.

With respect to the HURIER Model, a message "going in one ear and out the other" applies to:

Feminine communication styles tend to place emphasis on __________.

Those who badly want only to gain appreciation from their conversational partner, instead of truly effectively listen are _________.

Think about the last time someone important in your life told you some really big news. Perhaps it was celebratory, such as an engagement or a pregnancy, or maybe it was bad news, such as a parent losing a job or becoming ill. Assess your listening skills during the situation. How did you confirm to the speaker that you were actively engaged in the conversation? How did the content of the message affect how you listened?

Making your own judgments based on what you have heard involves the __________ component of the HURIER model.

The first "R" in the HURIER model represents ____________.

_________ listening occurs when we pay close attention to more than the simple denotative meaning of the words we hear. We listen for changes in speakers' emphasis, tone, force, and nuance; we attend to the nonverbal communication as intently as we do the verbal.

When at a lecture you intend to gather information and understand the professor's message. The type of listening most appropriate for accomplishing this goal is _____.

You're trying to listen to the instructor's lecture, but the music from the jazz class next door is simply too loud. This ______ noise interferes with the __________ component of the HURIER model.

Explain why listening is essential to our sense of self.

When your politically-opposite uncle does seem to listen to you, he never really understands what you have to say. Clearly his political biases are creating ________.

____________ tend to listen mostly with their heads, hearing only what they want to hear.

_________ is an example of physiological noise.

Because not all speakers speak the same and present their ideas in the same manner, we must _________ to become effective listeners.

___________ listening happens when we need to make a decision based on the information offered us, that is, when we want to evaluate or analyze what's being said.