Exam 5: Listening

When you are in a listening situation and you can't seem to follow what is being said, what can you do in order to improve your effectiveness as a listener?

An effective way to provide feedback when you are listening is to offer ___________, noncommittal responses such as "Hmm," "Yeah," "I see," and "Interesting."

One of your professors has an accent that makes it almost impossible for you to understand him. This is an example of __________.

Call them hot-button words or green-flag words; either way, they interfere with effective listening and therefore, meaning making. As such, they are noise. What kind of noise do they represent and why are they so problematic? Explain your answer in terms of listening's role in self-identity or our sense of self.

Offering appropriate feedback is an example of being a _________ listener.

It takes _______ to become a good listener.

People who cannot resist offering input because they are overly concerned about what they have to say are ___________.

While we may devote 75 percent of a typical day to speaking and listening, we actually spend more time listening-___ percent daily-than we do speaking.

Your project partner insists on twirling her hair and swaying back and forth while she's talking, making it difficult for you to focus on what she has to say about her portion of the work. This ______ noise interferes with __________ component of the HURIER model.

Fakers, dependent listeners, and _______ are examples of counterproductive listening styles.

Your friend just broke up with her significant other and is feeling very upset. She calls you and starts to talk about what went wrong. You do your best to comfort her and listen to what she has to say. You're practicing _________ listening.

It is sometimes said that, in general, men and women communicate in different ways. What are the major differences in male and female communication styles and explain why those differences should have no bearing on men and women's ability to listen effectively.

Explain why the statement "speakers are primarily responsible for communication success" is false.

____________ is the mutual and simultaneous exchange of feedback, typically subtly and nonverbally, that ensures the efficient transaction of meaning making between speaker and listener.

When listeners prejudge a speaker or a topic as either old-news, boring, overly complex, or unimportant, __________ is likely to occur.

Hearing what you want to hear, biased listening, and errors in connotative meaning are all examples of _________ noise.

Consider the phrase "I'm a good listener." In your own words, describe what that phrase truly entails and explain how it may or may not apply to you.

Explain the difference between listening and hearing. Offer an example.

You're trying to listen to the instructor's lecture, but you are simply too tired and hungry from the 8 hours you put in at your off-campus job. This ______ noise interferes with __________ component of the HURIER model.

Your politically-opposite uncle has perfect hearing but simply never listens to you. This suggests that _____________.