Exam 10: Effective Decision Making and Problem Solving

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Framestorming is changing the framework for brainstorming before actually engaging in a brainstorming session by asking different questions.

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The 6-3-5 method of brainstorming involves 6 group members writing 3 ideas on a subject, passing these ideas to the member immediately to the right, who then builds on these ideas. This is done 5 times.

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Reframing is the creative process of breaking a mindset by describing the problem from a different frame of reference.

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Proper brainstorming technique requires

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A supermajority is another form of consensus decision making.

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As group leader, you are anxious to produce change in several areas. Before attempting to implement changes, you should consider primary factors that produce resistance to change, such as, changes are less likely to be accepted by group members when

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You are asked by to accept a point of view because most people already do, as indicated on several national surveys using random samples of more than 1,000 subjects. This is a fallacy called

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Extraordinary claims require extraordinary proof.

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Murphy's Law stipulates that anything that can go wrong likely will be avoided by a group.

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Text-only group discussions encourage low-status members to participate in discussions and to stand their ground more firmly on controversial issue than likely occur in face-to-face groups.

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A "stand aside" is

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PERT is a structured group process of decision making that

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Recent rankings of U.S. colleges by U.S. News & World Report magazine used SAT/ACT scores, graduation rates, scholarship and grants availability, among others, to rank colleges. These serve as _______ for making such decisions?

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Research shows conclusively that nominal group technique is a more effective method of generating creative ideas in groups than is brainstorming.

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The Standard Agenda is

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As groups grow larger, consensus becomes easier to attain because you have more voices to support it.

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Force field analysis is a method used to

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"What are the advantages and disadvantages of a textbook rental program on campus?" is a question of

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Majority rule may be advantageous when

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Your group engages in discussion of a significant problem. It begins by considering possible solutions and finally chooses one of the alternatives. Your group exhibits which of the following paths to reaching decisions according to the multiple sequence model of decision emergence?

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