Exam 9: How Can We Manage Intercultural Conflict Flexibly

Independent-self individuals use more competitive conflict styles, whereas interdependent-self individuals tend to use more obliging conflict styles.

According to the five-style conflict model, the _______ conflict style is reflective of a high concern for self-interest and low concern for the other's interest.

Which of the following suggestions should collectivists do in a conflict with an individualist?

According to identity threat theory, the lengthier and more damaging the past conflict between two members of different cultures or groups, the higher the perceived threat and prejudiced attitudes.

In conflict, _______ tend to be more self-face oriented and _______ tend to be more other- or mutual-face oriented.

_______ is the mindful process of using language to change the way each person defines or thinks about experiences and views a conflict situation.

Content goals include both relational and identity-based goals.

Describe some constructive things an individualist can do in a conflict with a collectivist.

According to the five-style conflict model, the _______ conflict style is reflective of low concern for self-interest and low concern for others' interest.

The status-achievement conflict approach emphasizes the combined values of _______ and _______ power distance.

_______ refers to the verbal and nonverbal behaviors that we use to maintain, defend, or upgrade our own social self-image or uplift or undercut others' social images.

Which approach to studying conflict style stresses that individuals have predominant conflict style tendencies that depend on the individual's personality traits?

Anita, a recent U.S. immigrant, strongly identifies with her traditional Latinx values of community and elderly respect. Therefore, she likely operates from values that are _______ and _______ power distance-based.

When you change your complaint statement to a request statement in a conflict situation, you're practicing the art of

Conflict resources include _______ resources, such as money, and _______ resources, such as emotional needs.

Jon dodges his study partner and when his partner approaches him about their conflict over when to meet next, Jon changes the subject. Jon is operating from which of the following conflict styles?

Collectivists tend to view conflict using a(n) _______ conflict lens.

_______ goals refer to face-saving and face-honoring issues, such as self-respect and other-consideration issues.

During conflict, Dianesh is acutely aware of protecting his own image. According to face negotiation theory, he has a concern for

Briefly compare and contrast two of the five styles in the five-style conflict model.