Question 1

Briefly describe the two kinds of learning that can help increase knowledge about intercultural communication; give an example for each.

Accepted Answer

Formal learning (or formal studying) and informal learning are described and examples are given in the section "Three Content Components: Knowledge, Attitude, and Skills." The key is that classes like this and other formal events such as diversity-related training are formal learning, and informal ways of learning about a culture can vary (international travel, visiting local ethnic neighborhoods, etc.).

Question 2

_______ meaning refers to the factual or digital information conveyed to the receiver.

Accepted Answer

A)  Content 
B)  Relational 
C)  Shared 
D)  Identity 
A)  Content 
B)  Relational 
C)  Shared 
D)  Identity A

Question 3

Briefly define the term intercultural communication and explain one of its characteristics.

Accepted Answer

The definition of intercultural communication and its characteristics (symbolic exchange, process, different cultural communities, negotiate shared meanings, and interactive situation, and embedded societal system) are described in the section "Intercultural Communication Process: Overall Characteristics."

Question 4

An ethnocentric mindset can include both unconscious and conscious attitudes in favoring the ingroup standard to the exclusion of outgroup standard.

Accepted Answer

A) True 
 B)False

Question 5

Briefly define a culture bump (or well-meaning clash), and give an example.

Accepted Answer

The answer of Briefly define a culture bump (or well-meaning...

Question 6

Visiting ethnic neighborhoods, temples, or stores is an example of which kind of knowledge?

Accepted Answer

A)  Formal studying 
B)  Informal studying 
C)  Affective knowledge 
D)  Ethnocentric knowledge 
A)  Formal studying 
B)  Informal studying 
C)  Affective knowledge 
D)  Ethnocentric knowledge

Question 7

In the staircase model of intercultural communication, the stage at which individuals have some notion that they behave incompetently but lack the knowledge or skills to operate adaptively in the new culture is the _______ stage.

Accepted Answer

A)  conscious competence 
B)  conscious incompetence 
C)  unconscious incompetence 
D)  unconscious competence 
A)  conscious competence 
B)  conscious incompetence 
C)  unconscious incompetence 
D)  unconscious competence

Question 8

In visiting Bhutan, Andrew starts taking intentional steps to increase his intercultural knowledge and combines his knowledge with culture-sensitive practice. Andrew is at the _______ stage of the staircase model.

Accepted Answer

A)  unconscious incompetence 
B)  conscious incompetence 
C)  conscious competence 
D)  unconscious competence 
A)  unconscious incompetence 
B)  conscious incompetence 
C)  conscious competence 
D)  unconscious competence

Question 9

The staircase model of communication competence is a situational-based model-we can be quite competent in dealing with one cultural group but totally incompetent in dealing with other cultural groups.

Accepted Answer

A) True 
 B)False

Question 10

The first starting stage of the staircase model of flexible intercultural communication involves becoming aware of behaving incompetently.

Accepted Answer

A) True 
 B)False

Question 11

Name and briefly describe one of the four stages in the staircase model of intercultural communication.

Accepted Answer

The answer of Name and briefly describe one of the...

Question 12

In the staircase model of intercultural communication, the stage at which an individual is "mindlessly mindful" and can code-switch effortlessly between the two different intercultural communication systems is the _______ stage.

Accepted Answer

A)  conscious competence 
B)  conscious incompetence 
C)  unconscious incompetence 
D)  unconscious competence 
A)  conscious competence 
B)  conscious incompetence 
C)  unconscious incompetence 
D)  unconscious competence

Question 13

Our ability to change our interaction behaviors and goals to meet the specific needs of the situation is which criterion of a flexible intercultural communicator?

Accepted Answer

A)  Appropriateness 
B)  Effectiveness 
C)  Communication adaptability 
D)  Communication ethnocentrism 
A)  Appropriateness 
B)  Effectiveness 
C)  Communication adaptability 
D)  Communication ethnocentrism

Question 14

Carmen takes her intercultural communication class and realizes that she indeed should change some of her intercultural communication behaviors. So, she has made efforts to increase her knowledge, attitudes, and skills. Carmen is in what stage of the staircase model?

Accepted Answer

A)  Unconscious incompetence 
B)  Conscious incompetence 
C)  Conscious competence 
D)  Unconscious competence 
A)  Unconscious incompetence 
B)  Conscious incompetence 
C)  Conscious competence 
D)  Unconscious competence

Question 15

_______ refers to our operational abilities to integrate knowledge and a responsive attitude with adaptive intercultural practice.

Accepted Answer

A)  Skills 
B)  Ethnocentrism 
C)  Divergent thinking 
D)  Informal learning 
A)  Skills 
B)  Ethnocentrism 
C)  Divergent thinking 
D)  Informal learning

Question 16

An ethnocentric mindset means understanding a communication behavior from the other person's cultural frame of reference.

Accepted Answer

A) True 
 B)False

Question 17

Cliff notices that a study-abroad student bows instead of shaking hands when introduced. Cliff thinks to himself, "This is not what I expected, and it's not even the correct thing to do when introduced." Cliff is evaluating the study-abroad student based on which criteria of flexible intercultural communication?

Accepted Answer

A)  Appropriateness 
B)  Effectiveness 
C)  Communication adaptability 
D)  Communication creativity 
A)  Appropriateness 
B)  Effectiveness 
C)  Communication adaptability 
D)  Communication creativity

Question 18

The "mindlessly mindful" stage refers to the _______ stage in the staircase model.

Accepted Answer

A)  unconscious competence 
B)  conscious competence 
C)  unconscious incompetence 
D)  conscious incompetence 
A)  unconscious competence 
B)  conscious competence 
C)  unconscious incompetence 
D)  conscious incompetence

Question 19

The _______ attitude layer refers to the emotional commitment to engage in cultural perspective taking and the cultivation of an empathetic heart in reaching out to culturally diverse groups.

Accepted Answer

A)  cognitive 
B)  affective 
C)  unconscious incompetence 
D)  conscious incompetence 
A)  cognitive 
B)  affective 
C)  unconscious incompetence 
D)  conscious incompetence

Question 20

You're very focused in moving your task goals forward in your overseas assignment, you're working hard on the competence criterion of

Accepted Answer

A)  appropriateness. 
B)  effectiveness. 
C)  adaptability. 
D)  excellence. 
A)  appropriateness. 
B)  effectiveness. 
C)  adaptability. 
D)  excellence.

Briefly describe the two kinds of learning that can help increase knowledge about intercultural communication; give an example for each.

_______ meaning refers to the factual or digital information conveyed to the receiver.

Briefly define the term intercultural communication and explain one of its characteristics.

An ethnocentric mindset can include both unconscious and conscious attitudes in favoring the ingroup standard to the exclusion of outgroup standard.

Briefly define a culture bump (or well-meaning clash), and give an example.

Visiting ethnic neighborhoods, temples, or stores is an example of which kind of knowledge?

In the staircase model of intercultural communication, the stage at which individuals have some notion that they behave incompetently but lack the knowledge or skills to operate adaptively in the new culture is the _______ stage.

In visiting Bhutan, Andrew starts taking intentional steps to increase his intercultural knowledge and combines his knowledge with culture-sensitive practice. Andrew is at the _______ stage of the staircase model.

The staircase model of communication competence is a situational-based model-we can be quite competent in dealing with one cultural group but totally incompetent in dealing with other cultural groups.

The first starting stage of the staircase model of flexible intercultural communication involves becoming aware of behaving incompetently.

Name and briefly describe one of the four stages in the staircase model of intercultural communication.

In the staircase model of intercultural communication, the stage at which an individual is "mindlessly mindful" and can code-switch effortlessly between the two different intercultural communication systems is the _______ stage.

Our ability to change our interaction behaviors and goals to meet the specific needs of the situation is which criterion of a flexible intercultural communicator?

Carmen takes her intercultural communication class and realizes that she indeed should change some of her intercultural communication behaviors. So, she has made efforts to increase her knowledge, attitudes, and skills. Carmen is in what stage of the staircase model?

_______ refers to our operational abilities to integrate knowledge and a responsive attitude with adaptive intercultural practice.

An ethnocentric mindset means understanding a communication behavior from the other person's cultural frame of reference.

The "mindlessly mindful" stage refers to the _______ stage in the staircase model.

The _______ attitude layer refers to the emotional commitment to engage in cultural perspective taking and the cultivation of an empathetic heart in reaching out to culturally diverse groups.

You're very focused in moving your task goals forward in your overseas assignment, you're working hard on the competence criterion of

Why Study Intercultural Communication

What Are the Essential Cultural Value Patterns

What Are the Keys to Understanding Cultural and Ethnic Ide

What Is Culture Shock

What Is the Connection Between Verbal Communication a

What Are the Different Ways to Communicate Nonverbal

What Causes Us to Hold Biases Against Outgroups

How Can We Manage Intercultural Conflict Flexibly

What Are the Challenges in Developing an Intercultural-Intimate R

Why Does Global Identity Matter

How Can We Become Ethical Intercultural Communicators

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Exam 2: What Is Intercultural Communication Flexibility

Briefly describe the two kinds of learning that can help increase knowledge about intercultural communication; give an example for each.

_______ meaning refers to the factual or digital information conveyed to the receiver.

Briefly define the term intercultural communication and explain one of its characteristics.

An ethnocentric mindset can include both unconscious and conscious attitudes in favoring the ingroup standard to the exclusion of outgroup standard.

Briefly define a culture bump (or well-meaning clash), and give an example.

Visiting ethnic neighborhoods, temples, or stores is an example of which kind of knowledge?

In the staircase model of intercultural communication, the stage at which individuals have some notion that they behave incompetently but lack the knowledge or skills to operate adaptively in the new culture is the _______ stage.

In visiting Bhutan, Andrew starts taking intentional steps to increase his intercultural knowledge and combines his knowledge with culture-sensitive practice. Andrew is at the _______ stage of the staircase model.

The staircase model of communication competence is a situational-based model-we can be quite competent in dealing with one cultural group but totally incompetent in dealing with other cultural groups.

The first starting stage of the staircase model of flexible intercultural communication involves becoming aware of behaving incompetently.

Name and briefly describe one of the four stages in the staircase model of intercultural communication.

In the staircase model of intercultural communication, the stage at which an individual is "mindlessly mindful" and can code-switch effortlessly between the two different intercultural communication systems is the _______ stage.

Our ability to change our interaction behaviors and goals to meet the specific needs of the situation is which criterion of a flexible intercultural communicator?

Carmen takes her intercultural communication class and realizes that she indeed should change some of her intercultural communication behaviors. So, she has made efforts to increase her knowledge, attitudes, and skills. Carmen is in what stage of the staircase model?

_______ refers to our operational abilities to integrate knowledge and a responsive attitude with adaptive intercultural practice.

An ethnocentric mindset means understanding a communication behavior from the other person's cultural frame of reference.

The "mindlessly mindful" stage refers to the _______ stage in the staircase model.

The _______ attitude layer refers to the emotional commitment to engage in cultural perspective taking and the cultivation of an empathetic heart in reaching out to culturally diverse groups.

You're very focused in moving your task goals forward in your overseas assignment, you're working hard on the competence criterion of

Why Study Intercultural Communication

What Are the Essential Cultural Value Patterns

What Are the Keys to Understanding Cultural and Ethnic Ide

What Is Culture Shock

What Is the Connection Between Verbal Communication a

What Are the Different Ways to Communicate Nonverbal

What Causes Us to Hold Biases Against Outgroups

How Can We Manage Intercultural Conflict Flexibly

What Are the Challenges in Developing an Intercultural-Intimate R

Why Does Global Identity Matter

How Can We Become Ethical Intercultural Communicators

Filters