Question 1

When is the use of closed, assumptive, and leading questions warranted? Be specific.

Accepted Answer

The use of closed, assumptive, and leading questions is warranted in specific situations where the goal is to gather specific information or guide the conversation in a particular direction.

Closed questions, which can typically be answered with a simple "yes" or "no," are useful when you need to quickly gather specific information or confirm details. For example, in a customer service setting, a closed question might be used to confirm a customer's account number or address.

Assumptive questions, which assume a certain answer, can be used when you have a strong reason to believe that the answer is already known or can be inferred. For example, in a sales context, a salesperson might use an assumptive question to guide the customer towards a purchasing decision, assuming that the customer is already interested in the product.

Leading questions, which subtly guide the respondent towards a particular answer, can be used in situations where you want to influence the direction of the conversation or elicit a specific response. For example, in a legal setting, a lawyer might use leading questions to steer a witness towards a desired testimony.

It's important to use these types of questions carefully and ethically, as they can be perceived as manipulative or coercive if not used appropriately. In general, they should be used sparingly and with the intention of facilitating communication and understanding, rather than controlling the conversation.

Question 2

"What caused you to…?" and 'How is it you…?" are _______________ questions.

Accepted Answer

A)  therapeutic 
B)  disguised "Why" 
C)  unproductive 
D)  altruistic 
E)  both b and c 
A)  therapeutic 
B)  disguised "Why" 
C)  unproductive 
D)  altruistic 
E)  both b and c E

Question 3

Systematic inquiry is most often implemented during intake sessions and in the cases of crisis.

Accepted Answer

A) True 
 B)False  True

Question 4

Most _______________questions tend to facilitate more complete or detailed answers and give clients freedom of direction to discuss their areas of concern.

Accepted Answer

A)  closed 
B)  open-ended 
C)  probing 
D)  targeted 
E)  shotgun 
A)  closed 
B)  open-ended 
C)  probing 
D)  targeted 
E)  shotgun

Question 5

Your job as a counselor is to discern the "Whys" of your clients by asking them disguised "Why" questions.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements about closed questions is inaccurate?

Accepted Answer

A)  Closed questions facilitate communication. 
B)  Any question that can be answered by yes or no is a closed question. 
C)  Closed questions do not inherently encourage clients to share their feelings, thoughts, or behaviors. 
D)  By asking a closed question, the counselor has set the direction of the response. 
E)  None of the above (all are accurate). 
A)  Closed questions facilitate communication. 
B)  Any question that can be answered by yes or no is a closed question. 
C)  Closed questions do not inherently encourage clients to share their feelings, thoughts, or behaviors. 
D)  By asking a closed question, the counselor has set the direction of the response. 
E)  None of the above (all are accurate).

Question 7

Most clients are aware of why they think, feel, and behave as they do.

Accepted Answer

A) True 
 B)False

Question 8

Adopting a not-knowing position as a counselor:

Accepted Answer

A)  is never a good idea since it lessens one's credibility. 
B)  leads counselors to make assumptions. 
C)  makes it all right for us to not understand everything, and helps us realize that the expert in the room is the client. 
D)  demonstrates a lack of intelligence and interest. 
E)  both a and d 
A)  is never a good idea since it lessens one's credibility. 
B)  leads counselors to make assumptions. 
C)  makes it all right for us to not understand everything, and helps us realize that the expert in the room is the client. 
D)  demonstrates a lack of intelligence and interest. 
E)  both a and d

Question 9

An implied question is a cross between an encourager and a question, and can take the form of a statement.

Accepted Answer

A) True 
 B)False

Question 10

Questions such as "What were you thinking?" and "How is that not stealing?" are considered:

Accepted Answer

A)  thought-provoking questions. 
B)  judgmental questions. 
C)  closed questions. 
D)  shotgun questions. 
E)  facilitative questions. 
A)  thought-provoking questions. 
B)  judgmental questions. 
C)  closed questions. 
D)  shotgun questions. 
E)  facilitative questions.

Question 11

Questions beginning with the letter _____________are likely to be closed.

Accepted Answer

A)  B 
B)  Y 
C)  W 
D)  D 
E)  H 
A)  B 
B)  Y 
C)  W 
D)  D 
E)  H

Question 12

An example of balloting questions is:

Accepted Answer

A)  "What on earth were you thinking?" 
B)  "Do you like your new job? What's it like? What's your favorite part? Are you glad you took it?" 
C)  "You don't really want to do that, do you?" 
D)  "How did you meet your spouse?" 
E)  "What do you recall about that experience?" 
A)  "What on earth were you thinking?" 
B)  "Do you like your new job? What's it like? What's your favorite part? Are you glad you took it?" 
C)  "You don't really want to do that, do you?" 
D)  "How did you meet your spouse?" 
E)  "What do you recall about that experience?"

Question 13

If a question takes the client off-topic, do not ask it unless you have a compelling reason to investigate a new area of inquiry.

Accepted Answer

A) True 
 B)False

Question 14

Shotgun questions are a series of usually closed questions asked one after the other with short client responses in between.

Accepted Answer

A) True 
 B)False

Question 15

What types of questions are counterproductive to the therapeutic process?

Accepted Answer

A)  Why questions 
B)  Judgmental questions 
C)  Shotgun questions 
D)  Balloting questions 
E)  All of the above 
A)  Why questions 
B)  Judgmental questions 
C)  Shotgun questions 
D)  Balloting questions 
E)  All of the above

Question 16

Questions that ______________ are often closed.

Accepted Answer

A)  refer to time or date 
B)  request a number 
C)  can be answered by a simple fact 
D)  all of the above 
E)  both a and b 
A)  refer to time or date 
B)  request a number 
C)  can be answered by a simple fact 
D)  all of the above 
E)  both a and b

Question 17

The appropriate use of questions is a counseling skill and a disciplined behavior.

Accepted Answer

A) True 
 B)False

Question 18

"What" and "How" questions require the client to justify his or her thoughts, feelings, or behaviors and can make him or her defensive.

Accepted Answer

A) True 
 B)False

Question 19

Assumptive questions are similar to leading questions but are generally open-ended.

Accepted Answer

A) True 
 B)False

Question 20

The most powerful open-ended questions begin with:

Accepted Answer

A)  How and What. 
B)  Where and Why. 
C)  Who and When. 
D)  Do and Did. 
E)  All of the above (they are equally powerful). 
A)  How and What. 
B)  Where and Why. 
C)  Who and When. 
D)  Do and Did. 
E)  All of the above (they are equally powerful).

When is the use of closed, assumptive, and leading questions warranted? Be specific.

"What caused you to…?" and 'How is it you…?" are _______________ questions.

Systematic inquiry is most often implemented during intake sessions and in the cases of crisis.

Most _______________questions tend to facilitate more complete or detailed answers and give clients freedom of direction to discuss their areas of concern.

Your job as a counselor is to discern the "Whys" of your clients by asking them disguised "Why" questions.

Which of the following statements about closed questions is inaccurate?

Most clients are aware of why they think, feel, and behave as they do.

Adopting a not-knowing position as a counselor:

An implied question is a cross between an encourager and a question, and can take the form of a statement.

Questions such as "What were you thinking?" and "How is that not stealing?" are considered:

Questions beginning with the letter _____________are likely to be closed.

An example of balloting questions is:

If a question takes the client off-topic, do not ask it unless you have a compelling reason to investigate a new area of inquiry.

Shotgun questions are a series of usually closed questions asked one after the other with short client responses in between.

What types of questions are counterproductive to the therapeutic process?

Questions that ______________ are often closed.

The appropriate use of questions is a counseling skill and a disciplined behavior.

"What" and "How" questions require the client to justify his or her thoughts, feelings, or behaviors and can make him or her defensive.

Assumptive questions are similar to leading questions but are generally open-ended.

The most powerful open-ended questions begin with:

Introduction

Who Answers About Counselors and Clients

What Answers About the Meaning of Counseling, Its Past, and Its Present

What Answers About the Body of Knowledge: Ethics, Social and Cultural Diversity, Human Growth and Development, and Career Development

What Answers About the Body of Knowledge: Helping Relationships, Group Work, Assessment, and Research and Program Evaluation

Where Answers About Settings and Surroundings

When Answers About Processes, Phases, and Procedures

Why Answers About Caring and Social Justice

Basic Attending Skills

Basic Responding Skills

Affect and Empathetic Understanding Skills

Responding to Thoughts and Behaviors

Filters

Exam 11: Questioning Skills and Systematic Inquiry

When is the use of closed, assumptive, and leading questions warranted? Be specific.

"What caused you to…?" and 'How is it you…?" are _______________ questions.

Systematic inquiry is most often implemented during intake sessions and in the cases of crisis.

Most _______________questions tend to facilitate more complete or detailed answers and give clients freedom of direction to discuss their areas of concern.

Your job as a counselor is to discern the "Whys" of your clients by asking them disguised "Why" questions.

Which of the following statements about closed questions is inaccurate?

Most clients are aware of why they think, feel, and behave as they do.

Adopting a not-knowing position as a counselor:

An implied question is a cross between an encourager and a question, and can take the form of a statement.

Questions such as "What were you thinking?" and "How is that not stealing?" are considered:

Questions beginning with the letter _____________are likely to be closed.

An example of balloting questions is:

If a question takes the client off-topic, do not ask it unless you have a compelling reason to investigate a new area of inquiry.

Shotgun questions are a series of usually closed questions asked one after the other with short client responses in between.

What types of questions are counterproductive to the therapeutic process?

Questions that ______________ are often closed.

The appropriate use of questions is a counseling skill and a disciplined behavior.

"What" and "How" questions require the client to justify his or her thoughts, feelings, or behaviors and can make him or her defensive.

Assumptive questions are similar to leading questions but are generally open-ended.

The most powerful open-ended questions begin with:

Introduction

Who Answers About Counselors and Clients

What Answers About the Meaning of Counseling, Its Past, and Its Present

What Answers About the Body of Knowledge: Ethics, Social and Cultural Diversity, Human Growth and Development, and Career Development

What Answers About the Body of Knowledge: Helping Relationships, Group Work, Assessment, and Research and Program Evaluation

Where Answers About Settings and Surroundings

When Answers About Processes, Phases, and Procedures

Why Answers About Caring and Social Justice

Basic Attending Skills

Basic Responding Skills

Affect and Empathetic Understanding Skills

Responding to Thoughts and Behaviors

Filters