Exam 6: Crisis Management: Negotiating With Emotionally Disturbed and Mentally Ill Individuals: Recognition and Guidelines

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Actors in planned sieges are _____________ mentally ill or emotionally upset.

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One researcher showed that _______________, who have had an intimate relationship with their victim, use the most violence.

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The FBI (2003) suggested that there are three law enforcement attitudes that get in the way of negotiations. Which one listed below was not one of the three?

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Mental illness is a ____________ disorder that creates problems with thinking, feeling, and perception that may lead to behavior that is considered bizarre or inappropriate.

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Using personality issues in negotiations should inform the negotiating team about which strategies and tactics are likely to work and which are:

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Which one of these was described in the text as tending to be the most volatile and potentially violent incidents with which negotiators must deal?

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"Brinksmanship" is characterized by:

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All of the below are guidelines for managing the paranoid person except:

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