Question 1

What are ways that Slatkin suggests managing acute intoxication?

Accepted Answer

A)  Never negotiate for alcohol 
B)  Repeat words 
C)  Avoid accusations 
D)  All of the above 
A)  Never negotiate for alcohol 
B)  Repeat words 
C)  Avoid accusations 
D)  All of the above D

Question 2

_______________ tend to be fast-paced, decisive, result-focused, impatient people whose focus is on getting it done now.

Accepted Answer

A)  Followers 
B)  Expressives 
C)  Directors 
D)  None of the above 
A)  Followers 
B)  Expressives 
C)  Directors 
D)  None of the above C

Question 3

Negotiators must remember that paranoid individuals are motived by what?

Accepted Answer

A)  Threats to their survival 
B)  Threats to their self-esteem 
C)  Threats to the surrender plan put in place 
D)  Both A and B 
A)  Threats to their survival 
B)  Threats to their self-esteem 
C)  Threats to the surrender plan put in place 
D)  Both A and B D

Question 4

Dutton (1995) identified how many distinct types of abusers?

Accepted Answer

A)  One 
B)  Three 
C)  Five 
D)  Seven 
A)  One 
B)  Three 
C)  Five 
D)  Seven

Question 5

Which of these topics is not covered in traditional negotiator training?

Accepted Answer

A)  Personality disorders 
B)  Equipment orientation 
C)  Developmental disabilities 
D)  Effective speaking 
A)  Personality disorders 
B)  Equipment orientation 
C)  Developmental disabilities 
D)  Effective speaking

Question 6

Personality and behavioral disorders are thought to be a result of:

Accepted Answer

A)  Mental illness 
B)  Ones dysfunction in developmental processes underlying mental functioning 
C)  Person's genetic biology 
D)  Person's experience in life and ways they were taught to deal with the world 
A)  Mental illness 
B)  Ones dysfunction in developmental processes underlying mental functioning 
C)  Person's genetic biology 
D)  Person's experience in life and ways they were taught to deal with the world

Question 7

The CIT officer is a mental health ____________________, who can help the team in the absence of a mental health consultant.

Accepted Answer

A)  Guru 
B)  Professional 
C)  Consultant 
D)  Paraprofessional 
A)  Guru 
B)  Professional 
C)  Consultant 
D)  Paraprofessional

Question 8

One way of thinking about emotional disturbances and mental illness is as a:

Accepted Answer

A)  Linear plot 
B)  Fixed model 
C)  Continuum 
D)  Researcher 
A)  Linear plot 
B)  Fixed model 
C)  Continuum 
D)  Researcher

Question 9

What is one thing that Gordon does NOT suggest that negotiators do?

Accepted Answer

A)  Have opening remarks that include asking for mental health professionals help 
B)  Provide a quick overview of the incident 
C)  Go into the situation with a open mind 
D)  Provide contact information to the mental health professional to verify status and legitimacy 
A)  Have opening remarks that include asking for mental health professionals help 
B)  Provide a quick overview of the incident 
C)  Go into the situation with a open mind 
D)  Provide contact information to the mental health professional to verify status and legitimacy

Question 10

"A pervasive pattern of instability of interpersonal relationships, self-image, and affect, and marked impulsivity that begins in early adolescence" is characteristic of:

Accepted Answer

A)  Anti-social personalities 
B)  Narcissistic personalities 
C)  Borderline personalities 
D)  Compulsive personalities 
A)  Anti-social personalities 
B)  Narcissistic personalities 
C)  Borderline personalities 
D)  Compulsive personalities

Question 11

"Damage to an individual's memory, affecting their ability to think, concentrate, formulate, to reason and to remember details" describes:

Accepted Answer

A)  Cognitive impairment 
B)  Alcohol abuse 
C)  Traumatic brain injury 
D)  PTSD 
A)  Cognitive impairment 
B)  Alcohol abuse 
C)  Traumatic brain injury 
D)  PTSD

Question 12

Which of these was not a step in Eddy's (2011) CARS approach when dealing with high-conflict people?

Accepted Answer

A)  Attend with respect 
B)  Connect with empathy 
C)  Analyze their reality 
D)  Contain the threat 
A)  Attend with respect 
B)  Connect with empathy 
C)  Analyze their reality 
D)  Contain the threat

Question 13

Which side of the brain mediates the "flight, fight, freeze" response?

Accepted Answer

A)  Left 
B)  Right 
C)  Middle 
D)  Rear 
A)  Left 
B)  Right 
C)  Middle 
D)  Rear

Question 14

Emotionally disturbed is the same as mentally ill.

Accepted Answer

A) True 
 B)False

Question 15

To make contact with a mental health professional (MHP) go smoothly, a negotiator should:

Accepted Answer

A)  Remind the MHP that there is an emergency exception to the confidentiality of his/her client under the law 
B)  Have opening remarks that include the necessity of asking for the MHP's help 
C)  Have a prepared list of questions about the patient 
D)  All of the above 
A)  Remind the MHP that there is an emergency exception to the confidentiality of his/her client under the law 
B)  Have opening remarks that include the necessity of asking for the MHP's help 
C)  Have a prepared list of questions about the patient 
D)  All of the above

Question 16

With proper preparation, the mentally ill should impose no insurmountable issues for negotiators

Accepted Answer

A) True 
 B)False

Question 17

Avoiding admonishments and giving advice or apologies is best when dealing with:

Accepted Answer

A)  High-conflict personalities 
B)  Emotions 
C)  Followers 
D)  Directors 
A)  High-conflict personalities 
B)  Emotions 
C)  Followers 
D)  Directors

Question 18

Which of these stages was not mentioned as a part of the three-stage cycle in physical family violence?

Accepted Answer

A)  Violent acting-out 
B)  Period of calm and reduced tension 
C)  Conversation 
D)  Tension-building 
A)  Violent acting-out 
B)  Period of calm and reduced tension 
C)  Conversation 
D)  Tension-building

Question 19

_________________ is the continued use of a substance in spite of clear evidence that it is causing problems for the subject.

Accepted Answer

A)  Heavy using 
B)  Moderate using 
C)  Substance dependence 
D)  All of the above 
A)  Heavy using 
B)  Moderate using 
C)  Substance dependence 
D)  All of the above

Question 20

Which of the following was not mentioned in the text as being most frequently involved in hostage incidents?

Accepted Answer

A)  Antisocial personality disorder 
B)  Paranoid schizophrenics 
C)  Dissociative identity disorder 
D)  Manic-depressed psychotics 
A)  Antisocial personality disorder 
B)  Paranoid schizophrenics 
C)  Dissociative identity disorder 
D)  Manic-depressed psychotics

What are ways that Slatkin suggests managing acute intoxication?

_______________ tend to be fast-paced, decisive, result-focused, impatient people whose focus is on getting it done now.

Negotiators must remember that paranoid individuals are motived by what?

Dutton (1995) identified how many distinct types of abusers?

Which of these topics is not covered in traditional negotiator training?

Personality and behavioral disorders are thought to be a result of:

The CIT officer is a mental health ____________________, who can help the team in the absence of a mental health consultant.

One way of thinking about emotional disturbances and mental illness is as a:

What is one thing that Gordon does NOT suggest that negotiators do?

"A pervasive pattern of instability of interpersonal relationships, self-image, and affect, and marked impulsivity that begins in early adolescence" is characteristic of:

"Damage to an individual's memory, affecting their ability to think, concentrate, formulate, to reason and to remember details" describes:

Which of these was not a step in Eddy's (2011) CARS approach when dealing with high-conflict people?

Which side of the brain mediates the "flight, fight, freeze" response?

Emotionally disturbed is the same as mentally ill.

To make contact with a mental health professional (MHP) go smoothly, a negotiator should:

With proper preparation, the mentally ill should impose no insurmountable issues for negotiators

Avoiding admonishments and giving advice or apologies is best when dealing with:

Which of these stages was not mentioned as a part of the three-stage cycle in physical family violence?

_________________ is the continued use of a substance in spite of clear evidence that it is causing problems for the subject.

Which of the following was not mentioned in the text as being most frequently involved in hostage incidents?

Crisis Management: History and Overview

Crisis Management: Crisis Response Team Elements

Crisis Management: Basics of Negotiations

Crisis Management: Risk Assessment

Crisis Management: Communication in Crisis Negotiations

Crisis Management: Negotiating With Depressed and Suicidal Persons

Crisis Management: Negotiating With Special Populations

Crisis Management: Hostage Dynamics

Crisis Management: Managing Stress and Trauma

Crisis Management: Special Topics in Negotiations

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Exam 6: Crisis Management: Negotiating With Emotionally Disturbed and Mentally Ill Individuals: Recognition and Guidelines

What are ways that Slatkin suggests managing acute intoxication?

_______________ tend to be fast-paced, decisive, result-focused, impatient people whose focus is on getting it done now.

Negotiators must remember that paranoid individuals are motived by what?

Dutton (1995) identified how many distinct types of abusers?

Which of these topics is not covered in traditional negotiator training?

Personality and behavioral disorders are thought to be a result of:

The CIT officer is a mental health ____________________, who can help the team in the absence of a mental health consultant.

One way of thinking about emotional disturbances and mental illness is as a:

What is one thing that Gordon does NOT suggest that negotiators do?

"A pervasive pattern of instability of interpersonal relationships, self-image, and affect, and marked impulsivity that begins in early adolescence" is characteristic of:

"Damage to an individual's memory, affecting their ability to think, concentrate, formulate, to reason and to remember details" describes:

Which of these was not a step in Eddy's (2011) CARS approach when dealing with high-conflict people?

Which side of the brain mediates the "flight, fight, freeze" response?

Emotionally disturbed is the same as mentally ill.

To make contact with a mental health professional (MHP) go smoothly, a negotiator should:

With proper preparation, the mentally ill should impose no insurmountable issues for negotiators

Avoiding admonishments and giving advice or apologies is best when dealing with:

Which of these stages was not mentioned as a part of the three-stage cycle in physical family violence?

_________________ is the continued use of a substance in spite of clear evidence that it is causing problems for the subject.

Which of the following was not mentioned in the text as being most frequently involved in hostage incidents?

Crisis Management: History and Overview

Crisis Management: Crisis Response Team Elements

Crisis Management: Basics of Negotiations

Crisis Management: Risk Assessment

Crisis Management: Communication in Crisis Negotiations

Crisis Management: Negotiating With Depressed and Suicidal Persons

Crisis Management: Negotiating With Special Populations

Crisis Management: Hostage Dynamics

Crisis Management: Managing Stress and Trauma

Crisis Management: Special Topics in Negotiations

Filters