Question 1

The guidelines for networking and partnering include all of the following except:

Accepted Answer

A)  Look for occasions to make linkages and to stay in touch with outside contacts 
B)  Provide assistance (favors) for others 
C)  Choose strategic alliances for joint collaboration 
D)  Limit alliances to agencies capable of providing reciprocal benefits 
A)  Look for occasions to make linkages and to stay in touch with outside contacts 
B)  Provide assistance (favors) for others 
C)  Choose strategic alliances for joint collaboration 
D)  Limit alliances to agencies capable of providing reciprocal benefits D

Question 2

Explain the differences between networking and partnering.

Accepted Answer

Networking refers to developing useful contacts outside of a leader's chain of command. It occurs through scheduled and unscheduled meetings, telephone calls, observational tours, and written messages. Networking seeks external information and is focused on building relationships and on public relations. Partnering refers to developing substantive voluntary working relationships outside the organization or within the organization, but outside the normal chain of command. These relationships can lead to collaboration on projects and strategic alliances.

Question 3

The example of public sector organizations responding to technology changes by developing special compensation schedules for information technology staff illustrates which of the following guidelines for scanning the environment?

Accepted Answer

A)  Identify multiple relevant sources of external information 
B)  Reflect of the significance of external trends 
C)  Follow up on the significant external trends 
D)  Link scanning and strategic planning 
A)  Identify multiple relevant sources of external information 
B)  Reflect of the significance of external trends 
C)  Follow up on the significant external trends 
D)  Link scanning and strategic planning C

Question 4

Scanning the environment is similar to both monitoring and consulting in that it is informal, ongoing, and not necessarily systematic.

Accepted Answer

A) True 
 B)False

Question 5

Performance indicators provide the in-depth analysis of efficiency, effectiveness, appropriateness, and impact.

Accepted Answer

A) True 
 B)False

Question 6

__________ is often enhanced by making some dramatic, symbolic changes, using vibrant and evocative language, and involving many people in the process refers to:

Accepted Answer

A)  Analyzing the organization 
B)  Creating a shared vision 
C)  Determining the politics of change 
D)  Designing an implementation plan 
A)  Analyzing the organization 
B)  Creating a shared vision 
C)  Determining the politics of change 
D)  Designing an implementation plan

Question 7

Strong networking and partnering competence lends to one's perception of referent and expert power.

Accepted Answer

A) True 
 B)False

Question 8

The elements of managing organizational change include which of the following?

Accepted Answer

A)  Identify the problem, select the alternative, and implement the solution 
B)  Provide a rationale, provide a plan, and implement the change 
C)  Articulate the vision, identify the resistance, and overcome the resistance 
D)  Design the implementation plan, institutionalize and evaluate the changes 
A)  Identify the problem, select the alternative, and implement the solution 
B)  Provide a rationale, provide a plan, and implement the change 
C)  Articulate the vision, identify the resistance, and overcome the resistance 
D)  Design the implementation plan, institutionalize and evaluate the changes

Question 9

Explain the implicit and explicit aspects of articulating the mission.

Accepted Answer

The answer of Explain the implicit and explicit aspects of...

Question 10

One of the greatest complaints about strategic plans is that:

Accepted Answer

A)  They sit on the shelf, unused. 
B)  They contain superficial strategic analysis. 
C)  They lack integration. 
D)  They lack commitment. 
A)  They sit on the shelf, unused. 
B)  They contain superficial strategic analysis. 
C)  They lack integration. 
D)  They lack commitment.

Question 11

The incremental model (Lindblom 1959) acknowledges that there are many decisions to make and that they require too much information to explore fully. The wise choice of action is to make an adjustment that will require the fewest resources to make an improvement and then see what happens.

Accepted Answer

A) True 
 B)False

Question 12

Strategic planning is part of the strategic management complex in contemporary organizations. In this environment, __________ provide in-depth analysis of efficiency, effectiveness, appropriateness and impact.

Accepted Answer

A)  Performance indicators 
B)  Program evaluations 
C)  Performance budgeting 
D)  Performance evaluations 
A)  Performance indicators 
B)  Program evaluations 
C)  Performance budgeting 
D)  Performance evaluations

Question 13

General management functions focus on the technical expertise needed to administer human resources, finance, and information technology; therefore it is most closely related to operations and strategic planning.

Accepted Answer

A) True 
 B)False

Question 14

The guidelines for performing general management functions include all of the following except:

Accepted Answer

A)  Acquire a basic management education 
B)  Learn the specifics of organizational management functions 
C)  Integrate general management functions into an annual cycle and regular routines 
D)  Use personal time management skills 
A)  Acquire a basic management education 
B)  Learn the specifics of organizational management functions 
C)  Integrate general management functions into an annual cycle and regular routines 
D)  Use personal time management skills

Question 15

Briefly explain how strategic planning is different from operations planning, personnel planning, environmental scanning, and decision making.

Accepted Answer

The answer of Briefly explain how strategic planning is different...

Question 16

Scanning the environment involves gathering and critically evaluating data related to external trends, opportunities, and threats on an ongoing and relatively informal basis. The elements of this competency include all of the following except:

Accepted Answer

A)  Monitoring and consulting outside the organization 
B)  Benchmarking against direct competitors 
C)  Identifying external threats, opportunities, and trends 
D)  Investigating critical trends in detail 
A)  Monitoring and consulting outside the organization 
B)  Benchmarking against direct competitors 
C)  Identifying external threats, opportunities, and trends 
D)  Investigating critical trends in detail

Question 17

Questions regarding who is going to oppose the change; what is the best way to line up political support; and who can act as competent change agents, are part of which of the following guidelines for managing organizational change?

Accepted Answer

A)  Analyze the organization and its need for change 
B)  Realistically determine the politics of change 
C)  Design an implementation plan for major changes 
D)  Institutionalize and evaluate major changes 
A)  Analyze the organization and its need for change 
B)  Realistically determine the politics of change 
C)  Design an implementation plan for major changes 
D)  Institutionalize and evaluate major changes

Question 18

An important aspect of articulating the mission is to identify areas of opportunity and growth through key stakeholders. For public organizations the stakeholders are:

Accepted Answer

A)  Taxpayers 
B)  Interest groups 
C)  Employees 
D)  All of the above 
A)  Taxpayers 
B)  Interest groups 
C)  Employees 
D)  All of the above

Question 19

Strategic planning is a disciplined effort to produce fundamental decisions and actions that shape and guide the organization. The essential building blocks include all of the following except:

Accepted Answer

A)  Defining the vision and mission 
B)  Determining the implicit values 
C)  Defining objectives of organizational purposes 
D)  Defining alternatives and selecting the best 
A)  Defining the vision and mission 
B)  Determining the implicit values 
C)  Defining objectives of organizational purposes 
D)  Defining alternatives and selecting the best

Question 20

The __________ model is the most amenable to bureaucratic solutions.

Accepted Answer

A)  An incremental 
B)  Reasoned choice 
C)  Mixed scanning 
D)  "Garbage can" 
A)  An incremental 
B)  Reasoned choice 
C)  Mixed scanning 
D)  "Garbage can"

The guidelines for networking and partnering include all of the following except:

Explain the differences between networking and partnering.

The example of public sector organizations responding to technology changes by developing special compensation schedules for information technology staff illustrates which of the following guidelines for scanning the environment?

Scanning the environment is similar to both monitoring and consulting in that it is informal, ongoing, and not necessarily systematic.

Performance indicators provide the in-depth analysis of efficiency, effectiveness, appropriateness, and impact.

__________ is often enhanced by making some dramatic, symbolic changes, using vibrant and evocative language, and involving many people in the process refers to:

Strong networking and partnering competence lends to one's perception of referent and expert power.

The elements of managing organizational change include which of the following?

Explain the implicit and explicit aspects of articulating the mission.

One of the greatest complaints about strategic plans is that:

The incremental model (Lindblom 1959) acknowledges that there are many decisions to make and that they require too much information to explore fully. The wise choice of action is to make an adjustment that will require the fewest resources to make an improvement and then see what happens.

Strategic planning is part of the strategic management complex in contemporary organizations. In this environment, __________ provide in-depth analysis of efficiency, effectiveness, appropriateness and impact.

General management functions focus on the technical expertise needed to administer human resources, finance, and information technology; therefore it is most closely related to operations and strategic planning.

The guidelines for performing general management functions include all of the following except:

Briefly explain how strategic planning is different from operations planning, personnel planning, environmental scanning, and decision making.

Scanning the environment involves gathering and critically evaluating data related to external trends, opportunities, and threats on an ongoing and relatively informal basis. The elements of this competency include all of the following except:

Questions regarding who is going to oppose the change; what is the best way to line up political support; and who can act as competent change agents, are part of which of the following guidelines for managing organizational change?

An important aspect of articulating the mission is to identify areas of opportunity and growth through key stakeholders. For public organizations the stakeholders are:

Strategic planning is a disciplined effort to produce fundamental decisions and actions that shape and guide the organization. The essential building blocks include all of the following except:

The __________ model is the most amenable to bureaucratic solutions.

Introduction

Understanding Theories of Leadership and Leadership Styles

Early Management, Trait, Stratified Systems, and Transactional Theories of Leadership

Charismatic and Transformational Approaches

Distributed Approaches to Leadership

Ethics-Based Leadership Theories

Leadership Approaches Focusing on Influence, Attribution, and a Changing Environment

Competency-Based Leadership Approaches

Traits That Contribute to Leader Effectiveness

Skills That Contribute to Leader Effectiveness

Assessments by Leaders and the Goals to Which They Lead

Task-Oriented Behaviors

People-Oriented Behaviors

Leadership Development and Evaluation

Filters

Exam 14: Organization-Oriented Behaviors

The guidelines for networking and partnering include all of the following except:

Explain the differences between networking and partnering.

The example of public sector organizations responding to technology changes by developing special compensation schedules for information technology staff illustrates which of the following guidelines for scanning the environment?

Scanning the environment is similar to both monitoring and consulting in that it is informal, ongoing, and not necessarily systematic.

Performance indicators provide the in-depth analysis of efficiency, effectiveness, appropriateness, and impact.

__________ is often enhanced by making some dramatic, symbolic changes, using vibrant and evocative language, and involving many people in the process refers to:

Strong networking and partnering competence lends to one's perception of referent and expert power.

The elements of managing organizational change include which of the following?

Explain the implicit and explicit aspects of articulating the mission.

One of the greatest complaints about strategic plans is that:

The incremental model (Lindblom 1959) acknowledges that there are many decisions to make and that they require too much information to explore fully. The wise choice of action is to make an adjustment that will require the fewest resources to make an improvement and then see what happens.

Strategic planning is part of the strategic management complex in contemporary organizations. In this environment, __________ provide in-depth analysis of efficiency, effectiveness, appropriateness and impact.

General management functions focus on the technical expertise needed to administer human resources, finance, and information technology; therefore it is most closely related to operations and strategic planning.

The guidelines for performing general management functions include all of the following except:

Briefly explain how strategic planning is different from operations planning, personnel planning, environmental scanning, and decision making.

Scanning the environment involves gathering and critically evaluating data related to external trends, opportunities, and threats on an ongoing and relatively informal basis. The elements of this competency include all of the following except:

Questions regarding who is going to oppose the change; what is the best way to line up political support; and who can act as competent change agents, are part of which of the following guidelines for managing organizational change?

An important aspect of articulating the mission is to identify areas of opportunity and growth through key stakeholders. For public organizations the stakeholders are:

Strategic planning is a disciplined effort to produce fundamental decisions and actions that shape and guide the organization. The essential building blocks include all of the following except:

The __________ model is the most amenable to bureaucratic solutions.

Introduction

Understanding Theories of Leadership and Leadership Styles

Early Management, Trait, Stratified Systems, and Transactional Theories of Leadership

Charismatic and Transformational Approaches

Distributed Approaches to Leadership

Ethics-Based Leadership Theories

Leadership Approaches Focusing on Influence, Attribution, and a Changing Environment

Competency-Based Leadership Approaches

Traits That Contribute to Leader Effectiveness

Skills That Contribute to Leader Effectiveness

Assessments by Leaders and the Goals to Which They Lead

Task-Oriented Behaviors

People-Oriented Behaviors

Leadership Development and Evaluation

Filters