Exam 14: Organization-Oriented Behaviors

Good environmental scanning by leaders is a prelude to the data gathering that occurs in __________.

Describe the reasoned-choice, incremental, mixed scanning, and "garbage can" models of decision making.

The elements of managing organizational change include providing a rationale, providing a plan, and implementing the change. Providing a rationale for change simply means getting information and making sense of it.

The emphasis of organization-oriented competencies involves an external perspective, a systems approach and attention to organizational culture and organizational change.

Articulating the mission means defining and expressing an organization's purpose, aspirations, and values. Which of the following statements is not true concerning mission articulation?

Values are expressed through the various operating philosophies of the organization having to do with governance systems, organizational structures, and systems of accountability.

The statement that it is as possible that an important solution will find an appropriate problem as vice versa is descriptive of the __________ model of decision making.

Both strategic planning and scanning the environment involve gathering data, however in strategic planning the data gathering is more comprehensive.

The competency of performing general management functions means carrying out structural responsibilities related to the organization. The __________ function relates to monitoring and resource allocation.

Consulting and networking both involve "checking with people;" however, consulting is an external function and networking is an internal function.

Many consider organizational change the supreme leadership competency because of its difficulty and importance to organizational survival. Discuss some of the challenges in making organizational change. (Kanter, Stein, and Jick 1992).

The __________ model of decision making is characterized by "successive limited comparisons."

The guidelines for articulating the mission and vision include all of the following except:

The networking and partnering competencies have three elements. __________ is the element that would include fire departments with joint assistance programs to enable personnel to cross jurisdictional lines.

It is important to note that problems and solutions are not immutably connected, and it is as possible that an important solution will find an appropriate problem as vice versa-this is referred to as the mixed scanning model.

Networking and partnering are similar in that they occur outside the normal chain of command. The elements include all of the following except:

The mission includes the aspirations of the organization, the goals it wants to achieve, the strategies it intends to use, and the special niche or competencies in which it expects to excel.