Exam 10: Skills That Contribute to Leader Effectiveness

Continual learning contains the subsets of the ability to glean and use new information and the ability to expand knowledge. The guidelines for improving this skill include all of the following except:

Cognitive complexity is required to develop better mental models, and it is also required to learn from mistakes.

__________ is/are the use of facts and logic to convince the target that a request or proposal is likely to successfully achieve an objective.

Discuss the relationship of social skills to communication and influence skills.

Managers who are more willing to pay attention to anomalies in order to determine new or contradictory patterns are exercising the element of __________ relating to analytical skills.

Critical observation to improve social skills can include reviewing patterns of responses from other people, anonymous feedback instruments, and personality assessment seminars.

More than any other influence strategy, legitimating tactics emphasizes punishment.

Rational persuasion is the act of involving the target in the process of planning, in providing substantive feedback, or in making changes.

Technical skills involve all of the following elements with the exception of:

An aspect of __________ is being sure that the right thing is said or done at the ideal time.

The major elements of analytical skills include all of the following except:

Listening is an act of respect; therefore, it often provides a stronger bond than do speaking and writing.

A common example of leadership discrimination is the ability to resist contamination of personal and professional arenas.

Describe the connection between social background and leadership.

Emotional appeals, personal appeals, and friendliness stem largely from __________ power.

Physical alertness and attention to tasks often say more than words. This is a good tip for improving communications skills in the area of:

The ability to expand knowledge is advanced learning, or creating new knowledge that leads to innovation.

Effective leaders are very careful to guard against the corrosive effects of power and influence. Describe the influence tactics that can most easily be abused.

Which of the four elements of communication skills is considered the most prominent?

In military organizations management knowledge skills like the planning of meetings, teams, operations, etc. are considered a critical craft of the trade.