Exam 23: Performance Evaluation and the Balanced Scorecard

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Capital turnover is decreased when:

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Customer satisfaction, operational efficiency, and employee excellence are the primary considerations when using the balanced scorecard approach.

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Assume division 1 of the XYZ Company had the following results last year (in thousands). Management's required rate of return is 8% and the weighted average cost of capital is 6%. Its effective tax rate is 30%. Sales \ 5,000,000 Operating income \ 1,000,000 Total assets \ 10,000,000 Current liabilities \ 500,000 What is the division's residual income?

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The economic value added approach takes into consideration the cost of both equity and debt.

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The Gnome Company has provided the following information: Income tax rate 30\% Target rate of return 12\% Total assets \ 300,000 Total liabilities \ 150,000 Current liabilities \ 50,000 Operating income \ 40,000 Economic value added \ 3,000 What was Gnome's weighted average cost of capital?

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Assume the Apple division of the Gala Company had the following results last year (in thousands). Managements required rate of return is 10% and the weighted average cost of capital is 8%. Its effective tax rate is 30%. Sales \ 3,000,000 Operating income \ 500,000 Total assets \ 4,500,000 Current liabilities \ 300,000 What is Apple division's economic value added?

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Herb Corporation has provided the following information: Current assets \ 200,000 Total assets \ 750,000 Total liabilities \ 300,000 Current liabilities \ 100,000 Weighted average cost of capital 10\% Operating income \ 140,000 Target rate of return 12\% Income tax rate 40\% What is Herb Corporation's residual income?

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The capital turnover ratio is calculated by dividing:

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Return on investment is calculated by dividing:

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Marx Company has total assets of $400,000, a 14% target rate of return, a $10,000 residual income, a 10% weighted average cost of capital, and current liabilities of $80,000. What is Marx Company's economic value added assuming that the income tax rate is 30%?

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Grand Company has total assets of $700,000, a 12% target rate of return, a return on investment of 14%, and a 10% weighted average cost of capital. What is Grand's residual income?

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The residual income approach is less likely to lead to goal congruence relative to use of the return on investment approach.

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Match Corporation has provided the following information: Total assets: $200,000 Profit margin: 10% Turnover: .20 Minimum acceptable return: 12% Operating income: $30,000 What is Match's residual income?

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Investment center managers are responsible for maximizing income with consideration given to the amount of invested capital.

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Diamond Company has provided the following information: Total assets: $100,000 Profit margin: 20% Turnover: .25 Minimum acceptable return: 10% What is Diamond's return on investment?

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A positive residual income means that the return on investment exceeds the target rate of return established by management.

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Herb Corporation has provided the following information: Current assets \ 200,000 Total assets \ 750,000 Total liabilities \ 300,000 Current liabilities \ 100,000 Weighted average cost of capital 10\% Operating income \ 140,000 Target rate of return 12\% Income tax rate 40\%

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Which of the following is not a relevant performance indicator for the balanced scorecard's internal Business perspective?

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A company's accounting department is an example of a cost center and should be evaluated based on cost control as well as other factors.

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Crimpy Company has total assets of $900,000, a 10% target rate of return, and a residual income of ($4,500). Which of the following statements is correct?

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