Question 1

A romantic involvement between a team leader and a group member is often disruptive to work and morale.

Accepted Answer

A) True 
 B)False  True

Question 2

An important part of understanding your manager is to understand his or her position in the hierarchy.

Accepted Answer

A) True 
 B)False  True

Question 3

The distinguishing feature of a person with a strong work ethic is that he or she makes ethical decisions.

Accepted Answer

A) True 
 B)False  False

Question 4

Assisting your manager with a difficult problem he or she faces is included in the tactic:

Accepted Answer

A)  display good job performance. 
B)  be dependable and honest. 
C)  appreciate your manager's strengths. 
D)  be loyal. 
A)  display good job performance. 
B)  be dependable and honest. 
C)  appreciate your manager's strengths. 
D)  be loyal.

Question 5

Socializing with the boss can often lead to role confusion.

Accepted Answer

A) True 
 B)False

Question 6

If you appreciate your manager's strengths, this attitude is likely to reflect itself in positive body language.

Accepted Answer

A) True 
 B)False

Question 7

A practical way of displaying a strong work ethic is to assume responsibility for free-floating problems.

Accepted Answer

A) True 
 B)False

Question 8

A person with a strong work ethic is likely to do all but which of the following?

Accepted Answer

A)  perform well on even minor tasks. 
B)  get projects completed on time. 
C)  ask a co-worker to handle free-floating responsibility. 
D)  assume personal responsibility for problems. 
A)  perform well on even minor tasks. 
B)  get projects completed on time. 
C)  ask a co-worker to handle free-floating responsibility. 
D)  assume personal responsibility for problems.

Question 9

A thorough understanding of what your boss expects of you is usually explained in performance standards.

Accepted Answer

A) True 
 B)False

Question 10

The tactic of "creating a strong presence" refers basically to actions designed to make you visible and noted in the workplace.

Accepted Answer

A) True 
 B)False

Question 11

A major trend in today's workplace is for workers to:

Accepted Answer

A)  report to more than one manager. 
B)  report to only one manager. 
C)  not have a manager. 
D)  change managers every six months. 
A)  report to more than one manager. 
B)  report to only one manager. 
C)  not have a manager. 
D)  change managers every six months.

Question 12

An employer quoted in the human relations text claimed that consistency in an employee is more valuable than flashes of brilliance.

Accepted Answer

A) True 
 B)False

Question 13

During performance evaluation a recommended tactic for impressing your boss is to talk only about things that are going well.

Accepted Answer

A) True 
 B)False

Question 14

When faced with competing demands from two managers, it is best to ignore the demands of the manager with the smaller job.

Accepted Answer

A) True 
 B)False

Question 15

A recommended way of establishing rapport with your manager is to get to know him from a personal perspective.

Accepted Answer

A) True 
 B)False

Question 16

Stepping outside one's job description usually involves ignoring regular responsibilities.

Accepted Answer

A) True 
 B)False

Question 17

Complaining to your boss's boss about working conditions in your department violates the strategy called:

Accepted Answer

A)  respect your boss's authority. 
B)  avoid bypassing your boss. 
C)  stay in touch. 
D)  minimize schmoozing. 
A)  respect your boss's authority. 
B)  avoid bypassing your boss. 
C)  stay in touch. 
D)  minimize schmoozing.

Question 18

A person with good emotional intelligence would not assist another employee unless asked to do so.

Accepted Answer

A) True 
 B)False

Question 19

When delivering bad news to your manager, it is recommended that you:

Accepted Answer

A)  feel guilty about all that has gone wrong. 
B)  act very excited to show that you care about the problem. 
C)  calmly point out how the company is facing a problem. 
D)  send the report in writing. 
A)  feel guilty about all that has gone wrong. 
B)  act very excited to show that you care about the problem. 
C)  calmly point out how the company is facing a problem. 
D)  send the report in writing.

Question 20

A recommended way of establishing rapport with your manager is to:

Accepted Answer

A)  discuss mutual interests briefly. 
B)  wear almost identical clothing. 
C)  use an opposite approach to humour to avoid clashing. 
D)  decorate your work area just like the boss. 
A)  discuss mutual interests briefly. 
B)  wear almost identical clothing. 
C)  use an opposite approach to humour to avoid clashing. 
D)  decorate your work area just like the boss.

A romantic involvement between a team leader and a group member is often disruptive to work and morale.

An important part of understanding your manager is to understand his or her position in the hierarchy.

The distinguishing feature of a person with a strong work ethic is that he or she makes ethical decisions.

Assisting your manager with a difficult problem he or she faces is included in the tactic:

Socializing with the boss can often lead to role confusion.

If you appreciate your manager's strengths, this attitude is likely to reflect itself in positive body language.

A practical way of displaying a strong work ethic is to assume responsibility for free-floating problems.

A person with a strong work ethic is likely to do all but which of the following?

A thorough understanding of what your boss expects of you is usually explained in performance standards.

The tactic of "creating a strong presence" refers basically to actions designed to make you visible and noted in the workplace.

A major trend in today's workplace is for workers to:

An employer quoted in the human relations text claimed that consistency in an employee is more valuable than flashes of brilliance.

During performance evaluation a recommended tactic for impressing your boss is to talk only about things that are going well.

When faced with competing demands from two managers, it is best to ignore the demands of the manager with the smaller job.

A recommended way of establishing rapport with your manager is to get to know him from a personal perspective.

Stepping outside one's job description usually involves ignoring regular responsibilities.

Complaining to your boss's boss about working conditions in your department violates the strategy called:

A person with good emotional intelligence would not assist another employee unless asked to do so.

When delivering bad news to your manager, it is recommended that you:

A recommended way of establishing rapport with your manager is to:

Human Relations and Yourself

Self-Motivation and Goal Setting

Problem Solving and Creativity

Achieving Wellness and Managing Stress

Dealing With Life Changes and Personal Problems

Finding Happiness and Enhancing Your Personal Life

Communicating With People

Developing Intercultural Competence

Handling Conflict and Being Assertive

Getting Along With Co-Workers and Customers

Developing Self-Confidence and Leadership Skills

Choosing a Career and Developing a Portfolio Career

Conducting a Job Search

Developing Good Work Habits

Getting Ahead in Your Career

Filters

Exam 10: Getting Along With Your Manager or Team Leader

A romantic involvement between a team leader and a group member is often disruptive to work and morale.

An important part of understanding your manager is to understand his or her position in the hierarchy.

The distinguishing feature of a person with a strong work ethic is that he or she makes ethical decisions.

Assisting your manager with a difficult problem he or she faces is included in the tactic:

Socializing with the boss can often lead to role confusion.

If you appreciate your manager's strengths, this attitude is likely to reflect itself in positive body language.

A practical way of displaying a strong work ethic is to assume responsibility for free-floating problems.

A person with a strong work ethic is likely to do all but which of the following?

A thorough understanding of what your boss expects of you is usually explained in performance standards.

The tactic of "creating a strong presence" refers basically to actions designed to make you visible and noted in the workplace.

A major trend in today's workplace is for workers to:

An employer quoted in the human relations text claimed that consistency in an employee is more valuable than flashes of brilliance.

During performance evaluation a recommended tactic for impressing your boss is to talk only about things that are going well.

When faced with competing demands from two managers, it is best to ignore the demands of the manager with the smaller job.

A recommended way of establishing rapport with your manager is to get to know him from a personal perspective.

Stepping outside one's job description usually involves ignoring regular responsibilities.

Complaining to your boss's boss about working conditions in your department violates the strategy called:

A person with good emotional intelligence would not assist another employee unless asked to do so.

When delivering bad news to your manager, it is recommended that you:

A recommended way of establishing rapport with your manager is to:

Human Relations and Yourself

Self-Motivation and Goal Setting

Problem Solving and Creativity

Achieving Wellness and Managing Stress

Dealing With Life Changes and Personal Problems

Finding Happiness and Enhancing Your Personal Life

Communicating With People

Developing Intercultural Competence

Handling Conflict and Being Assertive

Getting Along With Co-Workers and Customers

Developing Self-Confidence and Leadership Skills

Choosing a Career and Developing a Portfolio Career

Conducting a Job Search

Developing Good Work Habits

Getting Ahead in Your Career

Filters