Question 1

In the payment process,the invoice is compared to the purchase order.

Accepted Answer

A) True 
 B)False  True

Question 2

What are the components of a business process? Give examples of each.

Accepted Answer

The components of a business process include activities,resources,facilities,and information.Activities transform resources and information from one type into another.This happens when a clerk checks a customer credit rating before entering in a sales order for that customer.Resources are items of interest to the process.They interact with the process but are not under direct control of the organization.These could be customers and vendors.Facilities include databases,inventories,factories and equipment.Information is what activities use to determine how to transform the inputs they receive into outputs they produce.

Question 3

Which of the following is an operational decision?

Accepted Answer

A)  Determining next year's IT budget 
B)  Should we extend credit to a customer 
C)  What are our production goals for the next three months 
D)  Which invoices should be paid today 
E)  Should our firm acquire a competing firm 
A)  Determining next year's IT budget 
B)  Should we extend credit to a customer 
C)  What are our production goals for the next three months 
D)  Which invoices should be paid today 
E)  Should our firm acquire a competing firm D

Question 4

For information to be worth it's cost,there must be an appropriate relationship between the cost of information and its value.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following are characteristics of good information?

Accepted Answer

A)  Worth it's cost, timely, relevant, all encompassing. 
B)  Timely, expensive but complete, relevant. 
C)  Relevant, not many important errors, worth it's cost. 
D)  Timely, expensive but complete, accurate. 
E)  Timely, relevant, worth it's cost, barely sufficient, accurate. 
A)  Worth it's cost, timely, relevant, all encompassing. 
B)  Timely, expensive but complete, relevant. 
C)  Relevant, not many important errors, worth it's cost. 
D)  Timely, expensive but complete, accurate. 
E)  Timely, relevant, worth it's cost, barely sufficient, accurate.

Question 6

Business processes generate information by combining key data in a specific

Accepted Answer

A)  context. 
B)  activity. 
C)  procedure. 
D)  relevance. 
E)  process. 
A)  context. 
B)  activity. 
C)  procedure. 
D)  relevance. 
E)  process.

Question 7

When data is presented with a meaningful context,it becomes information.

Accepted Answer

A) True 
 B)False

Question 8

Recorded facts or figures is (are)

Accepted Answer

A)  context. 
B)  information. 
C)  data. 
D)  knowledge. 
E)  processed information. 
A)  context. 
B)  information. 
C)  data. 
D)  knowledge. 
E)  processed information.

Question 9

Provide an example of a managerial decision.

Accepted Answer

Any decisions that involves the allocati

Question 10

An Executive Information System supports

Accepted Answer

A)  managerial decisions. 
B)  strategic decisions. 
C)  executive decisions. 
D)  structured decisions. 
E)  operational decisions. 
A)  managerial decisions. 
B)  strategic decisions. 
C)  executive decisions. 
D)  structured decisions. 
E)  operational decisions.

Question 11

Because they have input into the inventory management process,both suppliers and customers are viewed as

Accepted Answer

A)  information outputs. 
B)  data inputs 
C)  resources. 
D)  facilities. 
E)  activities. 
A)  information outputs. 
B)  data inputs 
C)  resources. 
D)  facilities. 
E)  activities.

Question 12

What is data and how is it different from information?

Accepted Answer

Data are simply the raw recorded facts a

Question 13

Describe the types of systems used during the intelligence gathering step.

Accepted Answer

During intelligence gathering,email and

Question 14

A Management Information System supports

Accepted Answer

A)  operational decisions. 
B)  managerial decisions. 
C)  strategic decisions. 
D)  unstructured decisions. 
E)  executive decisions. 
A)  operational decisions. 
B)  managerial decisions. 
C)  strategic decisions. 
D)  unstructured decisions. 
E)  executive decisions.

Question 15

Which of the following is a structured decision?

Accepted Answer

A)  Fortune telling 
B)  Performance appraisals 
C)  Stock marketing forecasting 
D)  Predicting the Super Bowl winner 
E)  Weather forecasting 
A)  Fortune telling 
B)  Performance appraisals 
C)  Stock marketing forecasting 
D)  Predicting the Super Bowl winner 
E)  Weather forecasting

Question 16

Which of the following is arguably the most important component of an Information System?

Accepted Answer

A)  Software 
B)  Hardware 
C)  Processes 
D)  Information 
E)  People 
A)  Software 
B)  Hardware 
C)  Processes 
D)  Information 
E)  People

Question 17

"Worth its cost" refers to information

Accepted Answer

A)  that is produced in time for its intended use. 
B)  that is good for the purpose for which it is generated. 
C)  that is collected in a low-cost manner. 
D)  that has an appropriate relationship between its cost and its value. 
E)  that is useful to both the context and the subject at hand. 
A)  that is produced in time for its intended use. 
B)  that is good for the purpose for which it is generated. 
C)  that is collected in a low-cost manner. 
D)  that has an appropriate relationship between its cost and its value. 
E)  that is useful to both the context and the subject at hand.

Question 18

An information system must produce information that is:

Accepted Answer

A)  worth it's cost, relevant, barely sufficient, accurate. 
B)  relevant, timely, all encompassing, worth it's cost. 
C)  just barely sufficient, only a year old, worth it's cost. 
D)  Timely, and accurate. 
E)  accurate and worth it's cost. 
A)  worth it's cost, relevant, barely sufficient, accurate. 
B)  relevant, timely, all encompassing, worth it's cost. 
C)  just barely sufficient, only a year old, worth it's cost. 
D)  Timely, and accurate. 
E)  accurate and worth it's cost.

Question 19

A business process is a network of information,resources,facilities and

Accepted Answer

A)  hardware. 
B)  activities. 
C)  systems. 
D)  data. 
E)  knowledge. 
A)  hardware. 
B)  activities. 
C)  systems. 
D)  data. 
E)  knowledge.

Question 20

Operational decisions refer to

Accepted Answer

A)  the control of resources and activities over a time period of less than one month. 
B)  day-to-day activities. 
C)  an understood and accepted method for making decisions. 
D)  the allocation and utilization of resources. 
E)  broader-scope, organizational issues. 
A)  the control of resources and activities over a time period of less than one month. 
B)  day-to-day activities. 
C)  an understood and accepted method for making decisions. 
D)  the allocation and utilization of resources. 
E)  broader-scope, organizational issues.

In the payment process,the invoice is compared to the purchase order.

What are the components of a business process? Give examples of each.

Which of the following is an operational decision?

For information to be worth it's cost,there must be an appropriate relationship between the cost of information and its value.

Which of the following are characteristics of good information?

Business processes generate information by combining key data in a specific

When data is presented with a meaningful context,it becomes information.

Recorded facts or figures is (are)

Provide an example of a managerial decision.

An Executive Information System supports

Because they have input into the inventory management process,both suppliers and customers are viewed as

What is data and how is it different from information?

Describe the types of systems used during the intelligence gathering step.

A Management Information System supports

Which of the following is a structured decision?

Which of the following is arguably the most important component of an Information System?

"Worth its cost" refers to information

An information system must produce information that is:

A business process is a network of information,resources,facilities and

Operational decisions refer to

Information Systems and You

Productivity, innovation and Strategy

Hardware and Software

Database and Content Management

Networks and Collaboration

Competitive Advantage and Business Proces

Decision Making and Business Intelligence

E-Commerce, social Networking and Web 2.0

Acquiring Information Systems Through Projects

Structure, governance and Ethics

Managing Information Security and Privacy

Business Process Modeling: Techniques, Rules, and Applications

Excel Basics: Understanding Spreadsheets, Cells, and Formulas

Database Design and Entity Relationships

Creating and Utilizing Forms, Queries, and Reports in MS Access

Understanding MS Project: Features and Functions

Filters

Exam 2: Business Process Management and Decision Making

In the payment process,the invoice is compared to the purchase order.

What are the components of a business process? Give examples of each.

Which of the following is an operational decision?

For information to be worth it's cost,there must be an appropriate relationship between the cost of information and its value.

Which of the following are characteristics of good information?

Business processes generate information by combining key data in a specific

When data is presented with a meaningful context,it becomes information.

Recorded facts or figures is (are)

Provide an example of a managerial decision.

An Executive Information System supports

Because they have input into the inventory management process,both suppliers and customers are viewed as

What is data and how is it different from information?

Describe the types of systems used during the intelligence gathering step.

A Management Information System supports

Which of the following is a structured decision?

Which of the following is arguably the most important component of an Information System?

"Worth its cost" refers to information

An information system must produce information that is:

A business process is a network of information,resources,facilities and

Operational decisions refer to

Information Systems and You

Productivity, innovation and Strategy

Hardware and Software

Database and Content Management

Networks and Collaboration

Competitive Advantage and Business Proces

Decision Making and Business Intelligence

E-Commerce, social Networking and Web 2.0

Acquiring Information Systems Through Projects

Structure, governance and Ethics

Managing Information Security and Privacy

Business Process Modeling: Techniques, Rules, and Applications

Excel Basics: Understanding Spreadsheets, Cells, and Formulas

Database Design and Entity Relationships

Creating and Utilizing Forms, Queries, and Reports in MS Access

Understanding MS Project: Features and Functions

Filters