Exam 20: Conflict Resolution in Advanced Practice Nursing

Which response to conflict is likely to cause the advanced practice nurse (APN) to be discouraged and frustrated? Select all that apply.

Which action by the advanced practice nurse (APN) is appropriate when resolving a conflict with another member of the health-care team?

When participating in conflict resolution, the advanced practice nurse (APN) must describe what happened rather than how you felt about it or how you __________ it.

When asked to propose solutions during conflict resolution, the advanced practice nurse proposes rehabilitative solutions, making it about the __________ and effectiveness of the hospital and not about you.

Which does the advanced practice nurse (APN) identify as a distinct response to conflict when referring to the Thomas-Kilmann Index (TKI)? Select all that apply.

Which action by the advanced practice nurse (APN) is inappropriate when resolving a conflict with another member of the health-care team? Select all that apply.

Which health-care provider must commit to a career-long effort to develop conflict resolution skills? Select all that apply.

Which conflict management modes are nurses most likely to use? Select all that apply.

Which conflict is the advanced practice nurse (APN) likely to experience in practice? Select all that apply.

Which is a justification that many advanced practice nurses (APNs) use when hesitating to directly confront peers?