Question 1

_____ help guide the professionals within the field in terms of what is and is not acceptable and ethical behaviour.

Accepted Answer

A)  Codes of behaviour 
B)  Codes of conduct 
C)  Codes of ethics 
D)  Codes of law 
E)  None of the above 
A)  Codes of behaviour 
B)  Codes of conduct 
C)  Codes of ethics 
D)  Codes of law 
E)  None of the above B

Question 2

According to the text, which of the following is a benefit derived from automation for the Banking industry?

Accepted Answer

A)  Increases speed and accuracy of product transactions 
B)  Increases flexibility and improves access of services to customers 
C)  Improves accuracy 
D)  Reduces costs and transfers control to customers 
E)  Improve ease of use 
A)  Increases speed and accuracy of product transactions 
B)  Increases flexibility and improves access of services to customers 
C)  Improves accuracy 
D)  Reduces costs and transfers control to customers 
E)  Improve ease of use B

Question 3

All CIPS members (including students) agree to abide by the following Code of Ethics and its ethical principles/imperatives EXCEPT:

Accepted Answer

A)  Protecting the public interest and maintaining integrity 
B)  Demonstrating competence and quality of service 
C)  Maintaining confidential information and privacy 
D)  Avoiding conflict of interest 
E)  Charge $1000.00 or more for the consulting service per day 
A)  Protecting the public interest and maintaining integrity 
B)  Demonstrating competence and quality of service 
C)  Maintaining confidential information and privacy 
D)  Avoiding conflict of interest 
E)  Charge $1000.00 or more for the consulting service per day E

Question 4

_____ are rules or policies within which a process must operate

Accepted Answer

A)  Input 
B)  Guides 
C)  Output 
D)  Enablers 
E)  None of the above 
A)  Input 
B)  Guides 
C)  Output 
D)  Enablers 
E)  None of the above

Question 5

The open systems model indicates that a business operates by transforming ___ into ____and by constantly interacting with its environment.

Accepted Answer

A)  inputs, outputs 
B)  outputs, inputs 
C)  processes, goals 
D)  goals, processes 
E)  input, processes 
A)  inputs, outputs 
B)  outputs, inputs 
C)  processes, goals 
D)  goals, processes 
E)  input, processes

Question 6

Which of the following statements best explains why software piracy is both illegal and unethical?

Accepted Answer

A)  Software piracy is considered wrong because of the act of stealing and unethical because it violates the "do no harm" principle. 
B)  Software piracy violates federal law. 
C)  Software piracy means a loss of income to software companies, thus making the software more expensive for the consumer. 
D)  Software piracy may make it more difficult for an information worker to get his or her work done. 
E)  None of the above 
A)  Software piracy is considered wrong because of the act of stealing and unethical because it violates the "do no harm" principle. 
B)  Software piracy violates federal law. 
C)  Software piracy means a loss of income to software companies, thus making the software more expensive for the consumer. 
D)  Software piracy may make it more difficult for an information worker to get his or her work done. 
E)  None of the above

Question 7

A major part of good governance is an understanding of:

Accepted Answer

A)  what the ethical and appropriate governance practices are to apply 
B)  what the relevant codes of conduct consist 
C)  what is and is not acceptable and ethical behavior 
D)  all of the above 
E)  none of the above 
A)  what the ethical and appropriate governance practices are to apply 
B)  what the relevant codes of conduct consist 
C)  what is and is not acceptable and ethical behavior 
D)  all of the above 
E)  none of the above

Question 8

Data, information and knowledge are examples of _____ to a process.

Accepted Answer

A)  Input 
B)  Guides 
C)  Output 
D)  Enablers 
E)  Helper 
A)  Input 
B)  Guides 
C)  Output 
D)  Enablers 
E)  Helper

Question 9

According to the text, which of the following is not a benefit derived from automation for the Grocery/Retail industry?

Accepted Answer

A)  Increases speed and accuracy of product transactions 
B)  Improves accuracy 
C)  Allows transfer of processes to customers through online services 
D)  Reduces costs and transfers control to customers 
E)  All of the above 
A)  Increases speed and accuracy of product transactions 
B)  Improves accuracy 
C)  Allows transfer of processes to customers through online services 
D)  Reduces costs and transfers control to customers 
E)  All of the above

Question 10

The leadership and management of a business are directly accountable to its owners defines:

Accepted Answer

A)  Effective Governance 
B)  IT Governance 
C)  Corporate Governance 
D)  Less-robust Governance 
E)  Policy Governance 
A)  Effective Governance 
B)  IT Governance 
C)  Corporate Governance 
D)  Less-robust Governance 
E)  Policy Governance

Question 11

_____ can be simply defined as the highest level of decision making, involving basic questions of status, strategy, and compliance within an organization.

Accepted Answer

A)  IT governance 
B)  Board governance 
C)  Organizational governance 
D)  Corporate governance 
E)  None of the above 
A)  IT governance 
B)  Board governance 
C)  Organizational governance 
D)  Corporate governance 
E)  None of the above

Question 12

Founded in 1958, CIPS is a non-profit organization that represents thousands of IT professionals on important issues affecting the IT industry and profession has been a leading contributor of the following EXCEPT:

Accepted Answer

A)  Setting standards with the profession 
B)  Providing IT support to its community 
C)  Proving Certification of IT professionals 
D)  Proving Information Technology Certified Professional designations 
E)  Setting the coding standard 
A)  Setting standards with the profession 
B)  Providing IT support to its community 
C)  Proving Certification of IT professionals 
D)  Proving Information Technology Certified Professional designations 
E)  Setting the coding standard

Question 13

Which of the following is an advantage of the matrix organizational structure?

Accepted Answer

A)  Frustration due to dual lines of authority and responsibility 
B)  Enhanced problem solving, cooperation, communication, and resource sharing 
C)  Increased need for coordination between functional areas consumes time and resources 
D)  Potential for goal conflict between functional and decentralized components of matrix 
E)  All of the above 
A)  Frustration due to dual lines of authority and responsibility 
B)  Enhanced problem solving, cooperation, communication, and resource sharing 
C)  Increased need for coordination between functional areas consumes time and resources 
D)  Potential for goal conflict between functional and decentralized components of matrix 
E)  All of the above

Question 14

What law instrument is used in Canada to protect people's privacy?

Accepted Answer

A)  Sarbanes-Oxley Act 
B)  Multilateral Instrument 52-109 
C)  EU Data Protection Directive 
D)  PIPEDA 
E)  None of the above 
A)  Sarbanes-Oxley Act 
B)  Multilateral Instrument 52-109 
C)  EU Data Protection Directive 
D)  PIPEDA 
E)  None of the above

Question 15

According to the text, which of the following is a benefit derived from automation for the Travel industry?

Accepted Answer

A)  Increases speed and accuracy of product transactions 
B)  Improves accuracy 
C)  Reduces costs and transfers control to customers 
D)  Allows transfer of processes to customers through online services 
E)  None of the above 
A)  Increases speed and accuracy of product transactions 
B)  Improves accuracy 
C)  Reduces costs and transfers control to customers 
D)  Allows transfer of processes to customers through online services 
E)  None of the above

Question 16

In Canada, which act ensures that companies are responsible for the data they collect?

Accepted Answer

A)  Sarbanes-Oxley (SOX) 
B)  PIPEDA 
C)  Charter of Rights and Freedoms 
D)  Freedom of Information Act 
E)  None of the above 
A)  Sarbanes-Oxley (SOX) 
B)  PIPEDA 
C)  Charter of Rights and Freedoms 
D)  Freedom of Information Act 
E)  None of the above

Question 17

Personal Information Protection and Electronic Documents Act (PIPEDA):

Accepted Answer

A)  sets ground rules for how private sector organizations may collect, use, or disclose personal information 
B)  holds company's officers personally responsible for providing accurate public financial information to investors 
C)  focuses on personal health information 
D)  foundations of enterprise information security 
E)  none of the above 
A)  sets ground rules for how private sector organizations may collect, use, or disclose personal information 
B)  holds company's officers personally responsible for providing accurate public financial information to investors 
C)  focuses on personal health information 
D)  foundations of enterprise information security 
E)  none of the above

Question 18

The distribution of IT decision-making rights and responsibilities among enterprise stakeholder describes:

Accepted Answer

A)  Effective Governance 
B)  IT Governance 
C)  Corporate Governance 
D)  Less-robust Governance 
E)  Policy Governance 
A)  Effective Governance 
B)  IT Governance 
C)  Corporate Governance 
D)  Less-robust Governance 
E)  Policy Governance

Question 19

Which of the following is an advantage of the decentralized organizational structure?

Accepted Answer

A)  Duplication of resources and efforts across organizational units 
B)  Technical knowledge not as in-depth relative to functional organizational form 
C)  Greater development of breadth of managerial skills 
D)  Less direct control by upper management 
E)  None of the above 
A)  Duplication of resources and efforts across organizational units 
B)  Technical knowledge not as in-depth relative to functional organizational form 
C)  Greater development of breadth of managerial skills 
D)  Less direct control by upper management 
E)  None of the above

Question 20

Using IT to help them acquire or maintain a competitive advantage over or in line with their competitors defines:

Accepted Answer

A)  Communicating 
B)  Automating 
C)  Informating 
D)  Transforming 
E)  Processing 
A)  Communicating 
B)  Automating 
C)  Informating 
D)  Transforming 
E)  Processing

_____ help guide the professionals within the field in terms of what is and is not acceptable and ethical behaviour.

According to the text, which of the following is a benefit derived from automation for the Banking industry?

All CIPS members (including students) agree to abide by the following Code of Ethics and its ethical principles/imperatives EXCEPT:

_____ are rules or policies within which a process must operate

The open systems model indicates that a business operates by transforming _ into __and by constantly interacting with its environment.

Which of the following statements best explains why software piracy is both illegal and unethical?

A major part of good governance is an understanding of:

Data, information and knowledge are examples of _____ to a process.

According to the text, which of the following is not a benefit derived from automation for the Grocery/Retail industry?

The leadership and management of a business are directly accountable to its owners defines:

_____ can be simply defined as the highest level of decision making, involving basic questions of status, strategy, and compliance within an organization.

Founded in 1958, CIPS is a non-profit organization that represents thousands of IT professionals on important issues affecting the IT industry and profession has been a leading contributor of the following EXCEPT:

Which of the following is an advantage of the matrix organizational structure?

What law instrument is used in Canada to protect people's privacy?

According to the text, which of the following is a benefit derived from automation for the Travel industry?

In Canada, which act ensures that companies are responsible for the data they collect?

Personal Information Protection and Electronic Documents Act (PIPEDA):

The distribution of IT decision-making rights and responsibilities among enterprise stakeholder describes:

Which of the following is an advantage of the decentralized organizational structure?

Using IT to help them acquire or maintain a competitive advantage over or in line with their competitors defines:

IT for Business and Business Professionals

Technology Essentials

Managing and Using Data

Enterprise Systems

Managing Is Projects and Creating Is Solutions

E-Commerce

Web 2.0, Social Media, and Online Trends

Tech Guide A: The Details of IT Hardware and Software

Tech Guide B: The Details of Networking

Tech Guide C: The Details of SQL, Logical Modelling, and XML

Filters

Exam 5: Creating Business Value

_____ help guide the professionals within the field in terms of what is and is not acceptable and ethical behaviour.

According to the text, which of the following is a benefit derived from automation for the Banking industry?

All CIPS members (including students) agree to abide by the following Code of Ethics and its ethical principles/imperatives EXCEPT:

_____ are rules or policies within which a process must operate

The open systems model indicates that a business operates by transforming ___ into ____and by constantly interacting with its environment.

Which of the following statements best explains why software piracy is both illegal and unethical?

A major part of good governance is an understanding of:

Data, information and knowledge are examples of _____ to a process.

According to the text, which of the following is not a benefit derived from automation for the Grocery/Retail industry?

The leadership and management of a business are directly accountable to its owners defines:

_____ can be simply defined as the highest level of decision making, involving basic questions of status, strategy, and compliance within an organization.

Founded in 1958, CIPS is a non-profit organization that represents thousands of IT professionals on important issues affecting the IT industry and profession has been a leading contributor of the following EXCEPT:

Which of the following is an advantage of the matrix organizational structure?

What law instrument is used in Canada to protect people's privacy?

According to the text, which of the following is a benefit derived from automation for the Travel industry?

In Canada, which act ensures that companies are responsible for the data they collect?

Personal Information Protection and Electronic Documents Act (PIPEDA):

The distribution of IT decision-making rights and responsibilities among enterprise stakeholder describes:

Which of the following is an advantage of the decentralized organizational structure?

Using IT to help them acquire or maintain a competitive advantage over or in line with their competitors defines:

IT for Business and Business Professionals

Technology Essentials

Managing and Using Data

Enterprise Systems

Managing Is Projects and Creating Is Solutions

E-Commerce

Web 2.0, Social Media, and Online Trends

Tech Guide A: The Details of IT Hardware and Software

Tech Guide B: The Details of Networking

Tech Guide C: The Details of SQL, Logical Modelling, and XML

Filters

The open systems model indicates that a business operates by transforming _ into __and by constantly interacting with its environment.