Question 1

_____ is a special kind of measurement created by a business process that is then returned to the system to control the system's future inputs, processes, and outputs.

Accepted Answer

A)  Feedback 
B)  Monitoring 
C)  Reporting 
D)  All of the above 
E)  None of the above 
A)  Feedback 
B)  Monitoring 
C)  Reporting 
D)  All of the above 
E)  None of the above

Question 2

_____ are the results of a process.

Accepted Answer

A)  Input 
B)  Guides 
C)  Output 
D)  Enablers 
E)  All of the above 
A)  Input 
B)  Guides 
C)  Output 
D)  Enablers 
E)  All of the above

Question 3

In Canada, which act ensures that companies are responsible for the data they collect?

Accepted Answer

A)  Sarbanes-Oxley (SOX) 
B)  PIPEDA 
C)  Charter of Rights and Freedoms 
D)  Freedom of Information Act 
E)  None of the above 
A)  Sarbanes-Oxley (SOX) 
B)  PIPEDA 
C)  Charter of Rights and Freedoms 
D)  Freedom of Information Act 
E)  None of the above

Question 4

Which of the following is an advantage of the functional organizational structure?

Accepted Answer

A)  Significant technical expertise found in the functional areas 
B)  Poor communication and coordination between functional areas 
C)  Relatively inflexible or slow to respond to change in the business environment 
D)  Employees may focus on functional area 
E)  None of the above 
A)  Significant technical expertise found in the functional areas 
B)  Poor communication and coordination between functional areas 
C)  Relatively inflexible or slow to respond to change in the business environment 
D)  Employees may focus on functional area 
E)  None of the above

Question 5

There are two basic ways of obtaining competitive advantage. What are they?

Accepted Answer

A)  cost and differentiation 
B)  cost and placement 
C)  differentiation and placement 
D)  cost and quality 
E)  none of the above 
A)  cost and differentiation 
B)  cost and placement 
C)  differentiation and placement 
D)  cost and quality 
E)  none of the above

Question 6

Organizations need to perform a series of steps known as business

Accepted Answer

A)  values 
B)  processes 
C)  goals 
D)  plans 
E)  thinking 
A)  values 
B)  processes 
C)  goals 
D)  plans 
E)  thinking

Question 7

A ____ is a person or entity that has an interest in and an influence on how a business will function in order to succeed (or in order not to fail).

Accepted Answer

A)  President or CEO 
B)  Stakeholder 
C)  Shareholder 
D)  Manager 
E)  Client 
A)  President or CEO 
B)  Stakeholder 
C)  Shareholder 
D)  Manager 
E)  Client

Question 8

Influence may be ____ or _____.

Accepted Answer

A)  actual, potential 
B)  real, imagined 
C)  right, wrong 
D)  powerful, weak 
E)  none of the above 
A)  actual, potential 
B)  real, imagined 
C)  right, wrong 
D)  powerful, weak 
E)  none of the above

Question 9

One of the first ways that a business seeks to apply IT is through:

Accepted Answer

A)  Communicating 
B)  Transforming 
C)  Automating 
D)  Informating 
E)  None of the above 
A)  Communicating 
B)  Transforming 
C)  Automating 
D)  Informating 
E)  None of the above

Question 10

Which of the following is a disadvantage of the matrix organizational structure?

Accepted Answer

A)  Increased flexibility and responsiveness to business needs and environmental changes 
B)  Enhanced problem solving, cooperation, communication, and resource sharing 
C)  Increased need for coordination between functional areas consumes time and resources 
D)  Decision making occurs lower in organization and closer to customer 
E)  All of the above 
A)  Increased flexibility and responsiveness to business needs and environmental changes 
B)  Enhanced problem solving, cooperation, communication, and resource sharing 
C)  Increased need for coordination between functional areas consumes time and resources 
D)  Decision making occurs lower in organization and closer to customer 
E)  All of the above

Question 11

Which of the following is not a goal of BPR?

Accepted Answer

A)  reduce costs 
B)  increase throughput 
C)  increase speed 
D)  increase satisfaction 
E)  None of the above 
A)  reduce costs 
B)  increase throughput 
C)  increase speed 
D)  increase satisfaction 
E)  None of the above

Question 12

According to Chris Moore what is some good advice for students seeking a career in IT or business?

Accepted Answer

A)  Always be changing 
B)  Grow your network of contacts 
C)  Know a little about everything 
D)  Be a specialist in your field 
E)  Make sure IT is your passion 
A)  Always be changing 
B)  Grow your network of contacts 
C)  Know a little about everything 
D)  Be a specialist in your field 
E)  Make sure IT is your passion

Question 13

In functional and decentralized structures, the lines of authority (who has the right to tell whom to do what) and communication are _____ oriented.

Accepted Answer

A)  vertically 
B)  horizontally 
C)  diagonally 
D)  All of the above 
E)  None of the above 
A)  vertically 
B)  horizontally 
C)  diagonally 
D)  All of the above 
E)  None of the above

Question 14

IT governance is:

Accepted Answer

A)  how the organization will set goals, objectives, priorities, and policies for IT 
B)  how it will integrate IT with business strategies and goals 
C)  which organizational members will make decisions regarding the successful completion of these tasks 
D)  all of the above 
E)  none of the above 
A)  how the organization will set goals, objectives, priorities, and policies for IT 
B)  how it will integrate IT with business strategies and goals 
C)  which organizational members will make decisions regarding the successful completion of these tasks 
D)  all of the above 
E)  none of the above

Question 15

_____ are a special kind of input or resource that facilitates a process.

Accepted Answer

A)  Input 
B)  Guides 
C)  Output 
D)  Enablers 
E)  All of the above 
A)  Input 
B)  Guides 
C)  Output 
D)  Enablers 
E)  All of the above

Question 16

Which of the following is a disadvantage of the functional organizational structure?

Accepted Answer

A)  Economies of scale through efficient use of resources 
B)  Significant technical expertise found in the functional areas 
C)  Clear chain of authority and communications within a function 
D)  Employees may focus on functional area goals rather than organizational goals 
E)  All of the above 
A)  Economies of scale through efficient use of resources 
B)  Significant technical expertise found in the functional areas 
C)  Clear chain of authority and communications within a function 
D)  Employees may focus on functional area goals rather than organizational goals 
E)  All of the above

Question 17

The primary focus of IT governance is on _____.

Accepted Answer

A)  Decision rights associated with IT 
B)  Information processing 
C)  Network vulnerabilities 
D)  Technology acquisition and modernization 
E)  None of the above 
A)  Decision rights associated with IT 
B)  Information processing 
C)  Network vulnerabilities 
D)  Technology acquisition and modernization 
E)  None of the above

Question 18

Which of the following is not one of Porter's Five Forces?

Accepted Answer

A)  New Entrants 
B)  Suppliers 
C)  Buyers 
D)  Statistics 
E)  Supply chain 
A)  New Entrants 
B)  Suppliers 
C)  Buyers 
D)  Statistics 
E)  Supply chain

Question 19

The primary focus of IT governance is on _____.

Accepted Answer

A)  Decision rights associated with IT 
B)  Information processing 
C)  Network vulnerabilities 
D)  Technology acquisition and modernization 
E)  Knowledge generation 
A)  Decision rights associated with IT 
B)  Information processing 
C)  Network vulnerabilities 
D)  Technology acquisition and modernization 
E)  Knowledge generation

Question 20

Which legal instrument sets out the ground rules that protects Canadians' privacy at a federal level?

Accepted Answer

A)  Sarbanes-Oxley 
B)  Bill 198 
C)  Multilateral Instrument 52-109 
D)  PIPEDA 
E)  None of the above 
A)  Sarbanes-Oxley 
B)  Bill 198 
C)  Multilateral Instrument 52-109 
D)  PIPEDA 
E)  None of the above

_____ is a special kind of measurement created by a business process that is then returned to the system to control the system's future inputs, processes, and outputs.

_____ are the results of a process.

In Canada, which act ensures that companies are responsible for the data they collect?

Which of the following is an advantage of the functional organizational structure?

There are two basic ways of obtaining competitive advantage. What are they?

Organizations need to perform a series of steps known as business

A ____ is a person or entity that has an interest in and an influence on how a business will function in order to succeed (or in order not to fail).

Influence may be or _.

One of the first ways that a business seeks to apply IT is through:

Which of the following is a disadvantage of the matrix organizational structure?

Which of the following is not a goal of BPR?

According to Chris Moore what is some good advice for students seeking a career in IT or business?

In functional and decentralized structures, the lines of authority (who has the right to tell whom to do what) and communication are _____ oriented.

IT governance is:

_____ are a special kind of input or resource that facilitates a process.

Which of the following is a disadvantage of the functional organizational structure?

The primary focus of IT governance is on _____.

Which of the following is not one of Porter's Five Forces?

The primary focus of IT governance is on _____.

Which legal instrument sets out the ground rules that protects Canadians' privacy at a federal level?

IT for Business and Business Professionals

Technology Essentials

Managing and Using Data

Enterprise Systems

Managing Is Projects and Creating Is Solutions

E-Commerce

Web 2.0, Social Media, and Online Trends

Tech Guide A: The Details of IT Hardware and Software

Tech Guide B: The Details of Networking

Tech Guide C: The Details of SQL, Logical Modelling, and XML

Filters

Exam 5: Creating Business Value

_____ is a special kind of measurement created by a business process that is then returned to the system to control the system's future inputs, processes, and outputs.

_____ are the results of a process.

In Canada, which act ensures that companies are responsible for the data they collect?

Which of the following is an advantage of the functional organizational structure?

There are two basic ways of obtaining competitive advantage. What are they?

Organizations need to perform a series of steps known as business

A ____ is a person or entity that has an interest in and an influence on how a business will function in order to succeed (or in order not to fail).

Influence may be ____ or _____.

One of the first ways that a business seeks to apply IT is through:

Which of the following is a disadvantage of the matrix organizational structure?

Which of the following is not a goal of BPR?

According to Chris Moore what is some good advice for students seeking a career in IT or business?

In functional and decentralized structures, the lines of authority (who has the right to tell whom to do what) and communication are _____ oriented.

IT governance is:

_____ are a special kind of input or resource that facilitates a process.

Which of the following is a disadvantage of the functional organizational structure?

The primary focus of IT governance is on _____.

Which of the following is not one of Porter's Five Forces?

The primary focus of IT governance is on _____.

Which legal instrument sets out the ground rules that protects Canadians' privacy at a federal level?

IT for Business and Business Professionals

Technology Essentials

Managing and Using Data

Enterprise Systems

Managing Is Projects and Creating Is Solutions

E-Commerce

Web 2.0, Social Media, and Online Trends

Tech Guide A: The Details of IT Hardware and Software

Tech Guide B: The Details of Networking

Tech Guide C: The Details of SQL, Logical Modelling, and XML

Filters

Influence may be or _.