Question 1

According to the text,where is the greatest potential for e-commerce businesses?

Accepted Answer

A) North America 
B) The European Union 
C) South America 
D) Asia 
A) North America 
B) The European Union 
C) South America 
D) Asia C

Question 2

What is a brick and mortar part of a company? What are some benefits of integrating the brick and mortar part of an organization with their Internet business? Why do some companies such as Barnes and Nobles still choose to have their Internet division operate independently from their brick and mortar part?

Accepted Answer

Answers will vary but should reflect students' understanding of the key concepts: Traditional business operations are often called the brick-and-mortar part of the company.The degree of integration between brick-and-mortar operations and the Internet business can occur anywhere in the value chain from the procurement of raw material to after-sales service.The independent operation can move faster and be more entrepreneurial when freed from corporate bureaucracy.It can seek funding from the deep pockets of venture capitalists willing to invest in e-commerce companies.The integrated operation,on the other hand,can benefit from the cross-promotion of shared products,shared customer information,increased large-quantity purchasing leverage,and economies of scale by using the same distribution channels.

Question 3

Which of the following is NOT one of the major threats to e-commerce globalization?

Accepted Answer

A) Cost of site construction, maintenance and upgrades 
B) Cost of training in top managers in computer programming 
C) Easily copied e-commerce models 
D) Traditional cross-border transaction and other cross-cultural complexities 
A) Cost of site construction, maintenance and upgrades 
B) Cost of training in top managers in computer programming 
C) Easily copied e-commerce models 
D) Traditional cross-border transaction and other cross-cultural complexities B

Question 4

Companies such as manufacturers that sell directly to consumers (Dell),and companies that provide online shipping services (FedEx,UPS)are all examples of which of the following?

Accepted Answer

A) Web customers 
B) B2B 
C) C2B 
D) B2C 
A) Web customers 
B) B2B 
C) C2B 
D) B2C

Question 5

A new trend is that multinationals are using _______________ to their advantage.

Accepted Answer

A) Tall hierarchical web structures 
B) Tacit knowledge 
C) User Generated Content 
D) None of the above 
A) Tall hierarchical web structures 
B) Tacit knowledge 
C) User Generated Content 
D) None of the above

Question 6

What is e-commerce security? Discuss the four key aspects of information security.What can a multinational do to ensure that its e-commerce system is secure?

Accepted Answer

Answers will vary.Students' answers shou

Question 7

Channel conflicts,cost of site construction and maintenance are considered to be _____ of e-commerce.

Accepted Answer

A) Attractions 
B) Challenges or deterrents 
C) Linking services 
D) Supporting software 
A) Attractions 
B) Challenges or deterrents 
C) Linking services 
D) Supporting software

Question 8

What is e-commerce? What are the main types of e-commerce transactions? Discuss some of the reasons why B2B transactions make up a significant percentage of current e-commerce business?

Accepted Answer

Answers will vary but should mention tha

Question 9

Independent operations between the brick and mortar part of a company and its e-commerce system offer which of the following benefits?

Accepted Answer

A) The independent operation can move faster and be more entrepreneurial when freed from corporate bureaucracy and it can seek funding from deep pockets of venture capitalists. 
B) The independent operation can benefit from cross-promotion of shared products, shared customer information, increased large-quantity purchase leverage, and economies of scale by using the same distribution channels. 
C) The brick and mortar part of the company can transfer learning to the e-commerce system of the company. 
D) Independent operations can facilitate synergy between the brick and mortar part and the e-commerce system. 
A) The independent operation can move faster and be more entrepreneurial when freed from corporate bureaucracy and it can seek funding from deep pockets of venture capitalists. 
B) The independent operation can benefit from cross-promotion of shared products, shared customer information, increased large-quantity purchase leverage, and economies of scale by using the same distribution channels. 
C) The brick and mortar part of the company can transfer learning to the e-commerce system of the company. 
D) Independent operations can facilitate synergy between the brick and mortar part and the e-commerce system.

Question 10

What are e-commerce enablers? Why are e-commerce enablers becoming increasingly popular? Discuss some of the essential services provided by e-commerce enablers.

Accepted Answer

Answers will vary but should reflect stu

Question 11

MNC's face rising pressures to maintain the __________ of their customers.

Accepted Answer

A) Data 
B) Privacy 
C) Support 
D) Repeat business 
A) Data 
B) Privacy 
C) Support 
D) Repeat business

Question 12

Which of the following types of companies are more likely to face challenges when they decide to enter the international market through the Internet?

Accepted Answer

A) Large multinational firms that already have an existing global presence. 
B) Large multinationals firms that already have existing international operations. 
C) Smaller firms and firms new to international commerce. 
D) Small firms that already have an existing global presence. 
A) Large multinational firms that already have an existing global presence. 
B) Large multinationals firms that already have existing international operations. 
C) Smaller firms and firms new to international commerce. 
D) Small firms that already have an existing global presence.

Question 13

Traditional internet metrics do not quantify the use of new internet devices and features,including:

Accepted Answer

A) Smart phones. 
B) Cloud-computing. 
C) Social networking. 
D) All of the above. 
A) Smart phones. 
B) Cloud-computing. 
C) Social networking. 
D) All of the above.

Question 14

Which of the following statements regarding globalizing through the Internet is not true?

Accepted Answer

A) A company that globalizes through the Internet does not have to be concerned with the global-local dilemma. 
B) A company that globalizes through the Internet still faces the same challenges that a brick and mortar company faces. 
C) A company that globalizes through the internet must still address the traditional problems of multinational business (i.e., currencies, local laws, infrastructure for delivery). 
D) A company that globalizes through the Internet must still decide whether to go global or to require localization to national or regional levels. 
A) A company that globalizes through the Internet does not have to be concerned with the global-local dilemma. 
B) A company that globalizes through the Internet still faces the same challenges that a brick and mortar company faces. 
C) A company that globalizes through the internet must still address the traditional problems of multinational business (i.e., currencies, local laws, infrastructure for delivery). 
D) A company that globalizes through the Internet must still decide whether to go global or to require localization to national or regional levels.

Question 15

Discuss some of the basic steps to building a successful e-commerce strategy.

Accepted Answer

Answers will vary.Students' answers shou

Question 16

Which of the following does NOT represent a necessary component of the ideal multinational e-business?

Accepted Answer

A) Corporate headquarters which represents the global core in charge of providing a common vision and strategy 
B) Managers at headquarters having worldwide responsibility for their shared functional areas responsibility 
C) Local subsidiaries which actually deliver the goods and also taking charge of functions best done locally 
D) All of the above are necessary aspects of the multinational e-business 
A) Corporate headquarters which represents the global core in charge of providing a common vision and strategy 
B) Managers at headquarters having worldwide responsibility for their shared functional areas responsibility 
C) Local subsidiaries which actually deliver the goods and also taking charge of functions best done locally 
D) All of the above are necessary aspects of the multinational e-business

Question 17

Which of the following is not true regarding e-commerce?

Accepted Answer

A) Refers to the selling of goods and services over the Internet 
B) Includes products that are delivered offline such as UPS shipping a book purchased through Amazon.com 
C) Does not include goods and services delivered online, such as downloaded computer software 
D) Includes goods and services delivered online, such as downloaded computer software 
A) Refers to the selling of goods and services over the Internet 
B) Includes products that are delivered offline such as UPS shipping a book purchased through Amazon.com 
C) Does not include goods and services delivered online, such as downloaded computer software 
D) Includes goods and services delivered online, such as downloaded computer software

Question 18

E-commerce enablers are

Accepted Answer

A) Software that provide electronic payment models in addition to credit cards. 
B) Systems that calculate and show purchase information on international shipping, duties, and local taxes such as VAT. 
C) Companies that provide services and software that translate Web sites, calculate shipping, value-added taxes, duties, and other charges unique to each country. 
D) Equity partners in multinational businesses. 
A) Software that provide electronic payment models in addition to credit cards. 
B) Systems that calculate and show purchase information on international shipping, duties, and local taxes such as VAT. 
C) Companies that provide services and software that translate Web sites, calculate shipping, value-added taxes, duties, and other charges unique to each country. 
D) Equity partners in multinational businesses.

Question 19

The brick and mortar part of the company refers to

Accepted Answer

A) The degree of interaction between traditional business operations and the company's e-commerce system. 
B) The company's traditional business operations. 
C) The company's management information systems. 
D) The extent of computer use in the company. 
A) The degree of interaction between traditional business operations and the company's e-commerce system. 
B) The company's traditional business operations. 
C) The company's management information systems. 
D) The extent of computer use in the company.

Question 20

What are some of the major factors to take into consideration when picking a country for setting up an e-commerce business? Why do trading blocks such as Mercosur,ASEAN,and the European Union present significant potential for e-commerce businesses?

Accepted Answer

Answers will vary but should demonstrate

According to the text,where is the greatest potential for e-commerce businesses?

Which of the following is NOT one of the major threats to e-commerce globalization?

Companies such as manufacturers that sell directly to consumers (Dell),and companies that provide online shipping services (FedEx,UPS)are all examples of which of the following?

A new trend is that multinationals are using _______________ to their advantage.

What is e-commerce security? Discuss the four key aspects of information security.What can a multinational do to ensure that its e-commerce system is secure?

Channel conflicts,cost of site construction and maintenance are considered to be _____ of e-commerce.

What is e-commerce? What are the main types of e-commerce transactions? Discuss some of the reasons why B2B transactions make up a significant percentage of current e-commerce business?

Independent operations between the brick and mortar part of a company and its e-commerce system offer which of the following benefits?

What are e-commerce enablers? Why are e-commerce enablers becoming increasingly popular? Discuss some of the essential services provided by e-commerce enablers.

MNC's face rising pressures to maintain the __________ of their customers.

Which of the following types of companies are more likely to face challenges when they decide to enter the international market through the Internet?

Traditional internet metrics do not quantify the use of new internet devices and features,including:

Which of the following statements regarding globalizing through the Internet is not true?

Discuss some of the basic steps to building a successful e-commerce strategy.

Which of the following does NOT represent a necessary component of the ideal multinational e-business?

Which of the following is not true regarding e-commerce?

E-commerce enablers are

The brick and mortar part of the company refers to

What are some of the major factors to take into consideration when picking a country for setting up an e-commerce business? Why do trading blocks such as Mercosur,ASEAN,and the European Union present significant potential for e-commerce businesses?

Multinational Management in a Changing World

Culture and Multinational Management

The Institutional Context of Multinational Management

Managing Ethical and Social Responsibility Challenges in Multinational Companies

Strategic Management in the Multinational Company: Content and Formulation

Multinational and Entry-Mode Strategies: Content and Formulation

Small Businesses and International Entrepreneurship

Organizational Design for Multinational Companies

International Strategic Alliances: Management and Design

International Human Resource Management

Hrm in the Local Context: Knowing When and How to Adapt

International Negotiation and Cross-Cultural Communication

Motivation in Multinational Companies

Leadership and Management Behavior in Multinational Companies

Filters

Exam 10: Multinational E-Commerce: Strategies and Structures

According to the text,where is the greatest potential for e-commerce businesses?

Which of the following is NOT one of the major threats to e-commerce globalization?

Companies such as manufacturers that sell directly to consumers (Dell),and companies that provide online shipping services (FedEx,UPS)are all examples of which of the following?

A new trend is that multinationals are using _______________ to their advantage.

What is e-commerce security? Discuss the four key aspects of information security.What can a multinational do to ensure that its e-commerce system is secure?

Channel conflicts,cost of site construction and maintenance are considered to be _____ of e-commerce.

What is e-commerce? What are the main types of e-commerce transactions? Discuss some of the reasons why B2B transactions make up a significant percentage of current e-commerce business?

Independent operations between the brick and mortar part of a company and its e-commerce system offer which of the following benefits?

What are e-commerce enablers? Why are e-commerce enablers becoming increasingly popular? Discuss some of the essential services provided by e-commerce enablers.

MNC's face rising pressures to maintain the __________ of their customers.

Which of the following types of companies are more likely to face challenges when they decide to enter the international market through the Internet?

Traditional internet metrics do not quantify the use of new internet devices and features,including:

Which of the following statements regarding globalizing through the Internet is not true?

Discuss some of the basic steps to building a successful e-commerce strategy.

Which of the following does NOT represent a necessary component of the ideal multinational e-business?

Which of the following is not true regarding e-commerce?

E-commerce enablers are

The brick and mortar part of the company refers to

What are some of the major factors to take into consideration when picking a country for setting up an e-commerce business? Why do trading blocks such as Mercosur,ASEAN,and the European Union present significant potential for e-commerce businesses?

Multinational Management in a Changing World

Culture and Multinational Management

The Institutional Context of Multinational Management

Managing Ethical and Social Responsibility Challenges in Multinational Companies

Strategic Management in the Multinational Company: Content and Formulation

Multinational and Entry-Mode Strategies: Content and Formulation

Small Businesses and International Entrepreneurship

Organizational Design for Multinational Companies

International Strategic Alliances: Management and Design

International Human Resource Management

Hrm in the Local Context: Knowing When and How to Adapt

International Negotiation and Cross-Cultural Communication

Motivation in Multinational Companies

Leadership and Management Behavior in Multinational Companies

Filters