Question 1

Reported causes of executive career derailment do not include:

Accepted Answer

A)  problems with interpersonal relationships. 
B)  inability to build and lead a team. 
C)  inability to develop and adapt. 
D)  family problems. 
A)  problems with interpersonal relationships. 
B)  inability to build and lead a team. 
C)  inability to develop and adapt. 
D)  family problems.

Question 2

Which of the following of Mintzberg's 10 specific managerial roles is described as transmitting information internally that is obtained from either internal or external sources?

Accepted Answer

A)  Liaison 
B)  Spokesperson 
C)  Entrepreneur 
D)  Disseminator 
A)  Liaison 
B)  Spokesperson 
C)  Entrepreneur 
D)  Disseminator

Question 3

Which of the following roles of managers identified by Mintzberg is not considered to be a subset of the more general decisional role?

Accepted Answer

A)  Monitor 
B)  Resource allocator 
C)  Disturbance handler 
D)  Entrepreneur 
A)  Monitor 
B)  Resource allocator 
C)  Disturbance handler 
D)  Entrepreneur

Question 4

Three roles of managers were identified as being subsets of Mintzberg's broader interpersonal role. Which of the following is not one of them?

Accepted Answer

A)  Leader 
B)  Liaison 
C)  Figurehead 
D)  Spokesperson 
A)  Leader 
B)  Liaison 
C)  Figurehead 
D)  Spokesperson

Question 5

What are the major challenges faced by managers in the 21st century?

Accepted Answer

New management assumptions for the 21^st ce

Question 6

All managers require high levels of:

Accepted Answer

A)  human skills. 
B)  conceptual skills. 
C)  technical skills. 
D)  intervention skills. 
A)  human skills. 
B)  conceptual skills. 
C)  technical skills. 
D)  intervention skills.

Question 7

Which of the following best describes the aim of the controlling function of management?

Accepted Answer

A)  Building relationships with subordinates 
B)  Transmitting information internally that is obtained from either internal or external sources 
C)  Regulating activities so that actual performance conforms to expected performance 
D)  Encouraging necessary levels of change and innovation 
A)  Building relationships with subordinates 
B)  Transmitting information internally that is obtained from either internal or external sources 
C)  Regulating activities so that actual performance conforms to expected performance 
D)  Encouraging necessary levels of change and innovation

Question 8

Surveys have found that 70 per cent of major American organisations have included diversity management programs into their activities. Their reasons are:

Accepted Answer

A)  they want to retain and attract the best talent and have a competitive advantage. 
B)  they want to be known worldwide. 
C)  to motivate their employees. 
D)  they intend to move offshore. 
A)  they want to retain and attract the best talent and have a competitive advantage. 
B)  they want to be known worldwide. 
C)  to motivate their employees. 
D)  they intend to move offshore.

Question 9

Managerial jobs vary according to two important dimensions: the vertical and the horizontal. Which of the following is a false statement regarding the vertical dimension?

Accepted Answer

A)  Job titles include 'first-line' and 'supervisor'. 
B)  Managers at different vertical levels have different degrees of responsibility. 
C)  Regardless of level, managers are all involved in the four functions of management in about the same proportions. 
D)  Managers at each level require different combinations of managerial skills: technical, conceptual and human. 
A)  Job titles include 'first-line' and 'supervisor'. 
B)  Managers at different vertical levels have different degrees of responsibility. 
C)  Regardless of level, managers are all involved in the four functions of management in about the same proportions. 
D)  Managers at each level require different combinations of managerial skills: technical, conceptual and human.

Question 10

In what ways can managers foster innovation through the entrepreneurial role?

Accepted Answer

A response may begin with the definition

Question 11

Vertical hierarchy barriers are impacted by:

Accepted Answer

A)  the boundaryless organisation. 
B)  experience and knowledge of employees. 
C)  internal boundaries. 
D)  horizontal boundaries. 
A)  the boundaryless organisation. 
B)  experience and knowledge of employees. 
C)  internal boundaries. 
D)  horizontal boundaries.

Question 12

What makes the position of a project manager unique is that these managers have:

Accepted Answer

A)  responsibility for entire functional areas of the firm. 
B)  responsibility over multiple specialties. 
C)  joint responsibility with other managers over certain individuals. 
D)  hardly any responsibilities at all other than that of orchestrator for an extrapreneur's innovations. 
A)  responsibility for entire functional areas of the firm. 
B)  responsibility over multiple specialties. 
C)  joint responsibility with other managers over certain individuals. 
D)  hardly any responsibilities at all other than that of orchestrator for an extrapreneur's innovations.

Question 13

Three roles of managers were identified as being subsets of Mintzberg's broader informational role. Which of the following is not one of them?

Accepted Answer

A)  Spokesperson 
B)  Monitor 
C)  Liaison 
D)  Disseminator 
A)  Spokesperson 
B)  Monitor 
C)  Liaison 
D)  Disseminator

Question 14

Which of the following was identified as being one of the main factors in determining a manager's work agenda?

Accepted Answer

A)  Job constraints 
B)  Work roles 
C)  Networks 
D)  Job level 
A)  Job constraints 
B)  Work roles 
C)  Networks 
D)  Job level

Question 15

Middle managers are responsible for:

Accepted Answer

A)  overall organisational plans. 
B)  supervision of administrative assistants and specialists. 
C)  achieving organisational goals. 
D)  All of the given answers 
A)  overall organisational plans. 
B)  supervision of administrative assistants and specialists. 
C)  achieving organisational goals. 
D)  All of the given answers

Question 16

Which of the following is not one of the findings from Mintzberg's study of managers as regards their work methods?

Accepted Answer

A)  Managers spend considerable quiet time in their offices reviewing formal reports 
B)  Managers work at an unrelenting pace 
C)  Managers spend a short amount of time on a wide variety of issues throughout the day 
D)  Managers tend to use verbal as opposed to written communications 
A)  Managers spend considerable quiet time in their offices reviewing formal reports 
B)  Managers work at an unrelenting pace 
C)  Managers spend a short amount of time on a wide variety of issues throughout the day 
D)  Managers tend to use verbal as opposed to written communications

Question 17

In Mintzberg's study of top managers, which of the following characteristics did not apply to the work of managers?

Accepted Answer

A)  Brevity 
B)  Fragmentation 
C)  Reliance on formal communications 
D)  Wide variety of issues throughout the working day 
A)  Brevity 
B)  Fragmentation 
C)  Reliance on formal communications 
D)  Wide variety of issues throughout the working day

Question 18

The ability to choose appropriate goals and to achieve them best describes which of the following terms?

Accepted Answer

A)  Planning 
B)  Effectiveness 
C)  Entrepreneurship 
D)  Management 
A)  Planning 
B)  Effectiveness 
C)  Entrepreneurship 
D)  Management

Question 19

Work agendas are:

Accepted Answer

A)  unnecessary because they are only rough outlines. 
B)  sometimes relevant or irrelevant according to the situation. 
C)  necessary to ensure efficient management. 
D)  separate to guidelines. 
A)  unnecessary because they are only rough outlines. 
B)  sometimes relevant or irrelevant according to the situation. 
C)  necessary to ensure efficient management. 
D)  separate to guidelines.

Question 20

One result of Henry Mintzberg's study of managers was finding out a great deal of information about what managers do, that is, the roles that managers perform. Which one of the following is a false statement concerning managerial roles?

Accepted Answer

A)  A role is defined as an organised set of behaviours associated with a particular position. 
B)  Any given position usually requires strict attention to one or possibly two roles. 
C)  Mintzberg identified three general types of roles and ten more specific roles of managers. 
D)  None of the given answers is false 
A)  A role is defined as an organised set of behaviours associated with a particular position. 
B)  Any given position usually requires strict attention to one or possibly two roles. 
C)  Mintzberg identified three general types of roles and ten more specific roles of managers. 
D)  None of the given answers is false

Reported causes of executive career derailment do not include:

Which of the following of Mintzberg's 10 specific managerial roles is described as transmitting information internally that is obtained from either internal or external sources?

Which of the following roles of managers identified by Mintzberg is not considered to be a subset of the more general decisional role?

Three roles of managers were identified as being subsets of Mintzberg's broader interpersonal role. Which of the following is not one of them?

What are the major challenges faced by managers in the 21^st century?

All managers require high levels of:

Which of the following best describes the aim of the controlling function of management?

Surveys have found that 70 per cent of major American organisations have included diversity management programs into their activities. Their reasons are:

Managerial jobs vary according to two important dimensions: the vertical and the horizontal. Which of the following is a false statement regarding the vertical dimension?

In what ways can managers foster innovation through the entrepreneurial role?

Vertical hierarchy barriers are impacted by:

What makes the position of a project manager unique is that these managers have:

Three roles of managers were identified as being subsets of Mintzberg's broader informational role. Which of the following is not one of them?

Which of the following was identified as being one of the main factors in determining a manager's work agenda?

Middle managers are responsible for:

Which of the following is not one of the findings from Mintzberg's study of managers as regards their work methods?

In Mintzberg's study of top managers, which of the following characteristics did not apply to the work of managers?

The ability to choose appropriate goals and to achieve them best describes which of the following terms?

Work agendas are:

One result of Henry Mintzberg's study of managers was finding out a great deal of information about what managers do, that is, the roles that managers perform. Which one of the following is a false statement concerning managerial roles?

Pioneering Ideas in Management

Internal External Environments

Social Responsibility and Ethics

Managerial Decision Making

Establishing Goals, Plans and Strategies

Managing Change and Conflict

Fostering Innovation

Strategic Organisation Structure and Design

Human Resource Management

Motivation

Leadership

Communication

Groups and Teams

Controlling the Organisation

Operations Management

International Management

The Regional Context

Filters

Exam 1: The Challenge of Management

Reported causes of executive career derailment do not include:

Which of the following of Mintzberg's 10 specific managerial roles is described as transmitting information internally that is obtained from either internal or external sources?

Which of the following roles of managers identified by Mintzberg is not considered to be a subset of the more general decisional role?

Three roles of managers were identified as being subsets of Mintzberg's broader interpersonal role. Which of the following is not one of them?

What are the major challenges faced by managers in the 21st century?

All managers require high levels of:

Which of the following best describes the aim of the controlling function of management?

Surveys have found that 70 per cent of major American organisations have included diversity management programs into their activities. Their reasons are:

Managerial jobs vary according to two important dimensions: the vertical and the horizontal. Which of the following is a false statement regarding the vertical dimension?

In what ways can managers foster innovation through the entrepreneurial role?

Vertical hierarchy barriers are impacted by:

What makes the position of a project manager unique is that these managers have:

Three roles of managers were identified as being subsets of Mintzberg's broader informational role. Which of the following is not one of them?

Which of the following was identified as being one of the main factors in determining a manager's work agenda?

Middle managers are responsible for:

Which of the following is not one of the findings from Mintzberg's study of managers as regards their work methods?

In Mintzberg's study of top managers, which of the following characteristics did not apply to the work of managers?

The ability to choose appropriate goals and to achieve them best describes which of the following terms?

Work agendas are:

One result of Henry Mintzberg's study of managers was finding out a great deal of information about what managers do, that is, the roles that managers perform. Which one of the following is a false statement concerning managerial roles?

Pioneering Ideas in Management

Internal External Environments

Social Responsibility and Ethics

Managerial Decision Making

Establishing Goals, Plans and Strategies

Managing Change and Conflict

Fostering Innovation

Strategic Organisation Structure and Design

Human Resource Management

Motivation

Leadership

Communication

Groups and Teams

Controlling the Organisation

Operations Management

International Management

The Regional Context

Filters

What are the major challenges faced by managers in the 21^st century?