Question 1

A memorandum should be used for which of the following types of communication?

Accepted Answer

A)  Report of laboratory results to a patient 
B)  Personal note from the physician to a friend 
C)  Notice to a patient about an appointment date 
D)  Referral letter to another physician 
E)  Informing personnel about meetings 
A)  Report of laboratory results to a patient 
B)  Personal note from the physician to a friend 
C)  Notice to a patient about an appointment date 
D)  Referral letter to another physician 
E)  Informing personnel about meetings

Question 2

Common uses of cholinergic drugs include treatment of all of the following, except

Accepted Answer

A)  myasthenia gravis. 
B)  respiratory depression. 
C)  glaucoma. 
D)  nonobstructive urinary retention. 
A)  myasthenia gravis. 
B)  respiratory depression. 
C)  glaucoma. 
D)  nonobstructive urinary retention.

Question 3

Which of the following is a complication of ulcerative colitis?

Accepted Answer

A)  Low-birth-weight infants 
B)  Pneumonia 
C)  Stroke 
D)  Septicemia 
E)  None of these 
A)  Low-birth-weight infants 
B)  Pneumonia 
C)  Stroke 
D)  Septicemia 
E)  None of these

Question 4

Of the following, which is the most common complication of measles in a child?

Accepted Answer

A)  Keratoconjunctivitis 
B)  Orchitis 
C)  Acute appendicitis 
D)  Otitis media 
E)  Subacute sclerosing panencephalitis 
A)  Keratoconjunctivitis 
B)  Orchitis 
C)  Acute appendicitis 
D)  Otitis media 
E)  Subacute sclerosing panencephalitis

Question 5

The abbreviation that means "right ear" is

Accepted Answer

A)  OC. 
B)  OS. 
C)  AD. 
D)  OP. 
E)  AS. 
A)  OC. 
B)  OS. 
C)  AD. 
D)  OP. 
E)  AS.

Question 6

The term that TRICARE and CHAMPVA use for coinsurance is

Accepted Answer

A)  cost-share. 
B)  medi/Medi. 
C)  participating provider. 
D)  coordination of benefits. 
E)  allowed charge. 
A)  cost-share. 
B)  medi/Medi. 
C)  participating provider. 
D)  coordination of benefits. 
E)  allowed charge.

Question 7

Which of the following muscles is most commonly used for deep intramuscular injections in adults?

Accepted Answer

A)  Latissimus dorsi 
B)  Vastus lateralis 
C)  Biceps brachialis 
D)  Gluteus medius 
E)  Gastrocnemius 
A)  Latissimus dorsi 
B)  Vastus lateralis 
C)  Biceps brachialis 
D)  Gluteus medius 
E)  Gastrocnemius

Question 8

Medical office expenses for the month of March are $8,300. Revenue for the same month is $15,240. The practice has a total of $284,000 and liabilities of $56,000. What is the net income for the practice for the month of March?

Accepted Answer

A)  $6,940 
B)  $22,250 
C)  $38,000 
D)  $268,760 
A)  $6,940 
B)  $22,250 
C)  $38,000 
D)  $268,760

Question 9

Which of the following classes of drugs causes relaxation of the blood vessels and increases blood flow in the coronary arteries?

Accepted Answer

A)  Hemostatics 
B)  Vasopressors 
C)  Vasodilators 
D)  Anticoagulants 
E)  Antianemics 
A)  Hemostatics 
B)  Vasopressors 
C)  Vasodilators 
D)  Anticoagulants 
E)  Antianemics

Question 10

A medical office uses 10 reams of photocopier paper every 2 weeks. How many reams will be used in 12 months?

Accepted Answer

A)  110 
B)  140 
C)  210 
D)  240 
E)  260 
A)  110 
B)  140 
C)  210 
D)  240 
E)  260

Question 11

Leaving two appointment times open in the daily schedule is known as

Accepted Answer

A)  performing triage. 
B)  offering flexible office hours. 
C)  adding buffer time. 
D)  using modified-wave scheduling. 
A)  performing triage. 
B)  offering flexible office hours. 
C)  adding buffer time. 
D)  using modified-wave scheduling.

Question 12

Insurance against embezzlement for employees who handle financial matters in the medical office is called

Accepted Answer

A)  consideration. 
B)  bonding. 
C)  misfeasance. 
D)  nonfeasance. 
E)  negligence. 
A)  consideration. 
B)  bonding. 
C)  misfeasance. 
D)  nonfeasance. 
E)  negligence.

Question 13

The contraction of smooth muscles of the walls of the esophagus that allows movement of food toward the stomach is referred to as

Accepted Answer

A)  mastication. 
B)  deglutition. 
C)  dysphagia. 
D)  eructation. 
E)  peristalsis. 
A)  mastication. 
B)  deglutition. 
C)  dysphagia. 
D)  eructation. 
E)  peristalsis.

Question 14

Which of the following actions is effective in improving the quality of a telephone conversation with a patient?

Accepted Answer

A)  Using a speaker phone 
B)  Lowering the voice at the end of a sentence 
C)  Speaking directly into the telephone receiver 
D)  Moving the telephone handset to the opposite ear while speaking 
E)  Raising the pitch of the voice 
A)  Using a speaker phone 
B)  Lowering the voice at the end of a sentence 
C)  Speaking directly into the telephone receiver 
D)  Moving the telephone handset to the opposite ear while speaking 
E)  Raising the pitch of the voice

Question 15

On a prescription, the abbreviation hs means

Accepted Answer

A)  every day. 
B)  at bedtime. 
C)  as needed. 
D)  every twelve hours. 
E)  before meals. 
A)  every day. 
B)  at bedtime. 
C)  as needed. 
D)  every twelve hours. 
E)  before meals.

Question 16

For informed consent, a patient must do all of the following EXCEPT

Accepted Answer

A)  have a preexisting will. 
B)  understand the benefits of the procedure. 
C)  understand what will happen if consent is not given. 
D)  understand that consent can be withdrawn at any time. 
E)  understand the diagnosis. 
A)  have a preexisting will. 
B)  understand the benefits of the procedure. 
C)  understand what will happen if consent is not given. 
D)  understand that consent can be withdrawn at any time. 
E)  understand the diagnosis.

Question 17

The incidence of malpractice claims has been shown to be directly related to the

Accepted Answer

A)  financial status of the patient. 
B)  extent of the patient's injury. 
C)  education level of the patient. 
D)  quality of the physician-patient relationship. 
A)  financial status of the patient. 
B)  extent of the patient's injury. 
C)  education level of the patient. 
D)  quality of the physician-patient relationship.

Question 18

Which of the following information is most appropriate for inclusion on the label of a laboratory specimen?

Accepted Answer

A)  Patient's name and date of birth, name of the physician who collected the specimen 
B)  Patient's address and the date the specimen was sent to the laboratory 
C)  Patient's name, date of birth, and address 
D)  Patient's name, date of specimen collection, and source of the specimen 
E)  Patient's name and address, and the date of specimen collection 
A)  Patient's name and date of birth, name of the physician who collected the specimen 
B)  Patient's address and the date the specimen was sent to the laboratory 
C)  Patient's name, date of birth, and address 
D)  Patient's name, date of specimen collection, and source of the specimen 
E)  Patient's name and address, and the date of specimen collection

Question 19

The purpose of an appointment matrix is to

Accepted Answer

A)  provide an accurate record of times already allotted that are not available for scheduling patients. 
B)  allow for scheduling of several patients within a predetermined time frame. 
C)  allow processing time for scheduled laboratory tests. 
D)  allow scheduled appointments to be recorded in one centralized location. 
E)  eliminate the need for appointment cards. 
A)  provide an accurate record of times already allotted that are not available for scheduling patients. 
B)  allow for scheduling of several patients within a predetermined time frame. 
C)  allow processing time for scheduled laboratory tests. 
D)  allow scheduled appointments to be recorded in one centralized location. 
E)  eliminate the need for appointment cards.

Question 20

The fibrous sheath that surrounds each individual muscle cell is called the

Accepted Answer

A)  epimysium. 
B)  muscle fiber. 
C)  sarcolemma. 
D)  endomysium. 
E)  fascia. 
A)  epimysium. 
B)  muscle fiber. 
C)  sarcolemma. 
D)  endomysium. 
E)  fascia.

A memorandum should be used for which of the following types of communication?

Common uses of cholinergic drugs include treatment of all of the following, except

Which of the following is a complication of ulcerative colitis?

Of the following, which is the most common complication of measles in a child?

The abbreviation that means "right ear" is

The term that TRICARE and CHAMPVA use for coinsurance is

Which of the following muscles is most commonly used for deep intramuscular injections in adults?

Medical office expenses for the month of March are $8,300. Revenue for the same month is $15,240. The practice has a total of $284,000 and liabilities of $56,000. What is the net income for the practice for the month of March?

Which of the following classes of drugs causes relaxation of the blood vessels and increases blood flow in the coronary arteries?

A medical office uses 10 reams of photocopier paper every 2 weeks. How many reams will be used in 12 months?

Leaving two appointment times open in the daily schedule is known as

Insurance against embezzlement for employees who handle financial matters in the medical office is called

The contraction of smooth muscles of the walls of the esophagus that allows movement of food toward the stomach is referred to as

Which of the following actions is effective in improving the quality of a telephone conversation with a patient?

On a prescription, the abbreviation hs means

For informed consent, a patient must do all of the following EXCEPT

The incidence of malpractice claims has been shown to be directly related to the

Which of the following information is most appropriate for inclusion on the label of a laboratory specimen?

The purpose of an appointment matrix is to

The fibrous sheath that surrounds each individual muscle cell is called the

The Profession of Medical Assisting

Medical Terminology

Anatomy and Physiology

Pathophysiology

Microbiology

General Psychology

Nutrition and Health Promotion

Medical Law and Ethics

Appointments, Scheduling, Medical Records, Filing, Policies, and Procedures

Communication in the Medical Office

Keyboarding and Computer Applications

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Exam 9: Reception, Correspondence, Mail, Telephone Techniques, and Supplies

A memorandum should be used for which of the following types of communication?

Common uses of cholinergic drugs include treatment of all of the following, except

Which of the following is a complication of ulcerative colitis?

Of the following, which is the most common complication of measles in a child?

The abbreviation that means "right ear" is

The term that TRICARE and CHAMPVA use for coinsurance is

Which of the following muscles is most commonly used for deep intramuscular injections in adults?

Medical office expenses for the month of March are $8,300. Revenue for the same month is $15,240. The practice has a total of $284,000 and liabilities of $56,000. What is the net income for the practice for the month of March?

Which of the following classes of drugs causes relaxation of the blood vessels and increases blood flow in the coronary arteries?

A medical office uses 10 reams of photocopier paper every 2 weeks. How many reams will be used in 12 months?

Leaving two appointment times open in the daily schedule is known as

Insurance against embezzlement for employees who handle financial matters in the medical office is called

The contraction of smooth muscles of the walls of the esophagus that allows movement of food toward the stomach is referred to as

Which of the following actions is effective in improving the quality of a telephone conversation with a patient?

On a prescription, the abbreviation hs means

For informed consent, a patient must do all of the following EXCEPT

The incidence of malpractice claims has been shown to be directly related to the

Which of the following information is most appropriate for inclusion on the label of a laboratory specimen?

The purpose of an appointment matrix is to

The fibrous sheath that surrounds each individual muscle cell is called the

The Profession of Medical Assisting

Medical Terminology

Anatomy and Physiology

Pathophysiology

Microbiology

General Psychology

Nutrition and Health Promotion

Medical Law and Ethics

Appointments, Scheduling, Medical Records, Filing, Policies, and Procedures

Communication in the Medical Office

Keyboarding and Computer Applications

Filters