Question 1

A statement issued to indicate that a debt should be paid by an insurance company is called a(n)

Accepted Answer

A)  payment. 
B)  warrant. 
C)  endorsement. 
D)  balance billing. 
E)  payment collection. 
A)  payment. 
B)  warrant. 
C)  endorsement. 
D)  balance billing. 
E)  payment collection.

Question 2

What is the most common dilution of 5.25% sodium hypochlorite used to disinfect a contaminated work area?

Accepted Answer

A)  1:5 
B)  1:10 
C)  1:15 
D)  1:20 
E)  1:25 
A)  1:5 
B)  1:10 
C)  1:15 
D)  1:20 
E)  1:25

Question 3

To facilitate automatic sorting used by the United States Postal Service, which of the following is the most appropriate method of preparing envelopes for mailing?

Accepted Answer

A)  Use blue ink for the address. 
B)  Ensure that commas are placed correctly. 
C)  Omit spaces between the state code and the zip code. 
D)  Capitalize every letter in the address. 
E)  Place the zip code by itself on the bottom line. 
A)  Use blue ink for the address. 
B)  Ensure that commas are placed correctly. 
C)  Omit spaces between the state code and the zip code. 
D)  Capitalize every letter in the address. 
E)  Place the zip code by itself on the bottom line.

Question 4

Which of the following checks is drawn by the bank and made payable out of the bank's account?

Accepted Answer

A)  Counter 
B)  Certified 
C)  Limited 
D)  Voucher 
E)  Cashier's 
A)  Counter 
B)  Certified 
C)  Limited 
D)  Voucher 
E)  Cashier's

Question 5

Which of the following procedures is performed to view a cross section of an organ?

Accepted Answer

A)  Pyelography 
B)  Tomography 
C)  Hysterography 
D)  Ultrasonography 
E)  Angiography 
A)  Pyelography 
B)  Tomography 
C)  Hysterography 
D)  Ultrasonography 
E)  Angiography

Question 6

Raised, white patches on the mouth or vulva are called

Accepted Answer

A)  xanthoma. 
B)  keratosis. 
C)  leukoplakia. 
D)  leukopenia. 
E)  lumbago. 
A)  xanthoma. 
B)  keratosis. 
C)  leukoplakia. 
D)  leukopenia. 
E)  lumbago.

Question 7

To perform a culture for a patient in whom streptococcal pharyngitis is suspected, which of the following areas should be swabbed?

Accepted Answer

A)  Back of the throat 
B)  Side of the cheek 
C)  Roof of the mouth 
D)  Underside of the tongue 
A)  Back of the throat 
B)  Side of the cheek 
C)  Roof of the mouth 
D)  Underside of the tongue

Question 8

Which of the following is the correct format for the inside address in a letter to a physician?

Accepted Answer

A)  Doctor Fields 
B)  Dr. Fields 
C)  Dr. Thomas M. Fields, M.D. 
D)  Doctor Thomas M. Fields, M.D. 
E)  Thomas M. Fields, M.D. 
A)  Doctor Fields 
B)  Dr. Fields 
C)  Dr. Thomas M. Fields, M.D. 
D)  Doctor Thomas M. Fields, M.D. 
E)  Thomas M. Fields, M.D.

Question 9

Lacking new development, or pertaining to the failure of a tissue to produce normal cell division, is called

Accepted Answer

A)  hypertrophy. 
B)  ischemia. 
C)  aplastic. 
D)  gangrene. 
E)  cancer. 
A)  hypertrophy. 
B)  ischemia. 
C)  aplastic. 
D)  gangrene. 
E)  cancer.

Question 10

A patient with paranoid schizophrenia comes to the office for an annual checkup. When the medical assistant attempts to take his temperature, the patient insists on using an oral thermometer that he brought from his home because he says that the office thermometer "might have bugs." Which of the following responses by the medical assistant represents empathy?

Accepted Answer

A)  Taking the patient's temperature with his thermometer 
B)  Documenting the patient's refusal to have his temperature taken 
C)  Allowing the patient to take his temperature himself with an oral thermometer 
D)  Asking the office manager to handle this difficult patient 
E)  Telling the patient, "Don't worry, we don't have bugs here." 
A)  Taking the patient's temperature with his thermometer 
B)  Documenting the patient's refusal to have his temperature taken 
C)  Allowing the patient to take his temperature himself with an oral thermometer 
D)  Asking the office manager to handle this difficult patient 
E)  Telling the patient, "Don't worry, we don't have bugs here."

Question 11

A patient has been instructed to exercise his arm for five minutes several times a day. He tells the medical assistant that he could not do the exercises because he had to go to work. Which of the following defense mechanisms is he using?

Accepted Answer

A)  Rationalization 
B)  Repression 
C)  Projection 
D)  Regression 
E)  Displacement 
A)  Rationalization 
B)  Repression 
C)  Projection 
D)  Regression 
E)  Displacement

Question 12

When performing a hematocrit test by the microhematocrit method, which of the following actions represents effective quality control?

Accepted Answer

A)  Using capillary blood 
B)  Using venous blood 
C)  Repeating the initial test 
D)  Completing the test in duplicate 
A)  Using capillary blood 
B)  Using venous blood 
C)  Repeating the initial test 
D)  Completing the test in duplicate

Question 13

Which of the following waves represents the slow recovery (repolarization) of the Purkinje fibers on an electrocardiogram?

Accepted Answer

A)  P wave 
B)  P-R interval 
C)  QRS complex 
D)  ST segment 
E)  U wave 
A)  P wave 
B)  P-R interval 
C)  QRS complex 
D)  ST segment 
E)  U wave

Question 14

Cromolyn sodium is classified as which of the following?

Accepted Answer

A)  Vasodilator 
B)  Decongestant 
C)  For the prophylaxis of asthma 
D)  Expectorant 
E)  Antihistamine 
A)  Vasodilator 
B)  Decongestant 
C)  For the prophylaxis of asthma 
D)  Expectorant 
E)  Antihistamine

Question 15

Which of the following statements is most appropriate during a patient interview?

Accepted Answer

A)  "If you were smart, you would lose weight." 
B)  "I promise that you will not have any trouble after the procedure." 
C)  "Leave your husband if he is abusive." 
D)  "Tell me more about your exercise program." 
E)  "There is no way your condition will improve if you do not stop smoking." 
A)  "If you were smart, you would lose weight." 
B)  "I promise that you will not have any trouble after the procedure." 
C)  "Leave your husband if he is abusive." 
D)  "Tell me more about your exercise program." 
E)  "There is no way your condition will improve if you do not stop smoking."

Question 16

Parietal cells of the stomach secrete which of the following chemical substances?

Accepted Answer

A)  Pepsinogen and amylase 
B)  Gastrin and secretin 
C)  Pepsin and cholecystokinin 
D)  Hydrochloric acid and intrinsic factor 
E)  None of these 
A)  Pepsinogen and amylase 
B)  Gastrin and secretin 
C)  Pepsin and cholecystokinin 
D)  Hydrochloric acid and intrinsic factor 
E)  None of these

Question 17

A list of commands that appears on a computer screen is referred to as a(n)

Accepted Answer

A)  file. 
B)  cursor. 
C)  menu. 
D)  icon. 
E)  symbol. 
A)  file. 
B)  cursor. 
C)  menu. 
D)  icon. 
E)  symbol.

Question 18

Which of the following additives should be used when processing a differential blood smear?

Accepted Answer

A)  EDTA 
B)  Sodium citrate 
C)  Lithium iodoacetate 
D)  Heparin 
E)  Potassium oxalate 
A)  EDTA 
B)  Sodium citrate 
C)  Lithium iodoacetate 
D)  Heparin 
E)  Potassium oxalate

Question 19

When notifying a patient of termination of care, the letter should be sent via which of the following classes of mail?

Accepted Answer

A)  Certified, return receipt 
B)  Registered 
C)  Priority 
D)  Express 
E)  First-class 
A)  Certified, return receipt 
B)  Registered 
C)  Priority 
D)  Express 
E)  First-class

Question 20

The proofreader mark "] [" indicates that you should

Accepted Answer

A)  close up space. 
B)  underline. 
C)  italicize. 
D)  capitalize. 
E)  omit. 
A)  close up space. 
B)  underline. 
C)  italicize. 
D)  capitalize. 
E)  omit.

A statement issued to indicate that a debt should be paid by an insurance company is called a(n)

What is the most common dilution of 5.25% sodium hypochlorite used to disinfect a contaminated work area?

To facilitate automatic sorting used by the United States Postal Service, which of the following is the most appropriate method of preparing envelopes for mailing?

Which of the following checks is drawn by the bank and made payable out of the bank's account?

Which of the following procedures is performed to view a cross section of an organ?

Raised, white patches on the mouth or vulva are called

To perform a culture for a patient in whom streptococcal pharyngitis is suspected, which of the following areas should be swabbed?

Which of the following is the correct format for the inside address in a letter to a physician?

Lacking new development, or pertaining to the failure of a tissue to produce normal cell division, is called

A patient has been instructed to exercise his arm for five minutes several times a day. He tells the medical assistant that he could not do the exercises because he had to go to work. Which of the following defense mechanisms is he using?

When performing a hematocrit test by the microhematocrit method, which of the following actions represents effective quality control?

Which of the following waves represents the slow recovery (repolarization) of the Purkinje fibers on an electrocardiogram?

Cromolyn sodium is classified as which of the following?

Which of the following statements is most appropriate during a patient interview?

Parietal cells of the stomach secrete which of the following chemical substances?

A list of commands that appears on a computer screen is referred to as a(n)

Which of the following additives should be used when processing a differential blood smear?

When notifying a patient of termination of care, the letter should be sent via which of the following classes of mail?

The proofreader mark "] [" indicates that you should

The Profession of Medical Assisting

Medical Terminology

Anatomy and Physiology

Pathophysiology

Microbiology

General Psychology

Nutrition and Health Promotion

Medical Law and Ethics

Appointments, Scheduling, Medical Records, Filing, Policies, and Procedures

Communication in the Medical Office

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Exam 9: Reception, Correspondence, Mail, Telephone Techniques, and Supplies

A statement issued to indicate that a debt should be paid by an insurance company is called a(n)

What is the most common dilution of 5.25% sodium hypochlorite used to disinfect a contaminated work area?

To facilitate automatic sorting used by the United States Postal Service, which of the following is the most appropriate method of preparing envelopes for mailing?

Which of the following checks is drawn by the bank and made payable out of the bank's account?

Which of the following procedures is performed to view a cross section of an organ?

Raised, white patches on the mouth or vulva are called

To perform a culture for a patient in whom streptococcal pharyngitis is suspected, which of the following areas should be swabbed?

Which of the following is the correct format for the inside address in a letter to a physician?

Lacking new development, or pertaining to the failure of a tissue to produce normal cell division, is called

A patient has been instructed to exercise his arm for five minutes several times a day. He tells the medical assistant that he could not do the exercises because he had to go to work. Which of the following defense mechanisms is he using?

When performing a hematocrit test by the microhematocrit method, which of the following actions represents effective quality control?

Which of the following waves represents the slow recovery (repolarization) of the Purkinje fibers on an electrocardiogram?

Cromolyn sodium is classified as which of the following?

Which of the following statements is most appropriate during a patient interview?

Parietal cells of the stomach secrete which of the following chemical substances?

A list of commands that appears on a computer screen is referred to as a(n)

Which of the following additives should be used when processing a differential blood smear?

When notifying a patient of termination of care, the letter should be sent via which of the following classes of mail?

The proofreader mark "] [" indicates that you should

The Profession of Medical Assisting

Medical Terminology

Anatomy and Physiology

Pathophysiology

Microbiology

General Psychology

Nutrition and Health Promotion

Medical Law and Ethics

Appointments, Scheduling, Medical Records, Filing, Policies, and Procedures

Communication in the Medical Office

Keyboarding and Computer Applications

Filters