Exam 1: The Strategy-Making Process

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Devil's advocacy, dialectic inquiry, and the outside view are techniques for enhancing the effectiveness of ______________________.

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Devil's advocacy is a technique in which three members of a decision-making group acts as the devil's advocate, bringing out all the considerations that might make the proposal unacceptable.

(True/False)
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A strategy can be defined as a set of related actions that managers take to increase their company's performance relative to rivals.

(True/False)
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A mission statement has five main components.

(True/False)
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Which of the following cognitive biases occurs when decision makers commit even more resources if they receive feedback that the project is failing?

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Discuss the elements of the external operating environment, including the industry environment, the national environment, and macro-environment.

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Managers are the lynch pin in the strategy-making process.

(True/False)
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Vice President James E. Small is responsible for executing decisions about human resources. Mr. Small is

(Multiple Choice)
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Strategy formulation refers to the

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Jeffrey Pfeffer believes that a manager's political power comes from his or her control over

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Corporate-level managers provide a link between the people who oversee the strategic development of a firm and those who own it (the shareholders).

(True/False)
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Critics of formal planning systems argue that we live in a world in which uncertainty, complexity, and ambiguity dominate, and in which small chance events can have a large and unpredictable impact on outcomes.

(True/False)
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A company is said to have a sustained competitive advantage when it is able to maintain above-average profitability for at least two quarters.

(True/False)
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Betsy Holden is the head of Kraft Foods, a division of the Philip Morris Company. Which of the following is not likely to be one of Ms. Holden's responsibilities?

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The central purpose of a SWOT analysis is to identify strategies which create a company-specific business model that best aligns or matches the company's resources and capabilities to its environment.

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According to Mintzberg, emergent strategies are

(Multiple Choice)
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The scenario approach to strategic planning involves

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One important way in which managers can make better use of their knowledge and information is to understand and manage their _____________ during the course of decision-making

(Multiple Choice)
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Action taken by lower-level managers who, on their own initiative, formulate new strategies and work to persuade top-level managers to alter the strategic priorities of a company is considered a business-level strategy.

(True/False)
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A mission statement has ____________ main components

(Multiple Choice)
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