Exam 10: Contemporary Dynamics Affecting Communication Contingencies

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Which of the following is an alternative to avoid answering a question during negotiations?

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C

Written media plays an important role in negotiation. The most common is the letter of intent.

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True

The least acceptable outcome and the maximum supportable outcome are flexible guideposts for negotiations.

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False

Which strategy lets an opponent know this is the best offer, and it represents the maximum goal adjustments a person is willing to make?

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How is the language used in a negotiation similar to and different from other managerial communication situations?

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Negotiation is an integral aspect of management.

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Birdwhistell found that if a manager wants to create stress in an opponent they may:

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Negotiators expect each other to make an equal number of concessions in negotiations.

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Written correspondence can sooth an emotional situation.

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Time constraints are irrelevant in negotiations. Seek any and every opportunity. Preparation is not necessary.

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The nonverbal message is the predominant form of communication in negotiation.

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