Question 1

Do-it-yourself services are provided through ________.

Accepted Answer

A)  ERPs 
B)  POS systems 
C)  kiosks 
D)  bar codes 
A)  ERPs 
B)  POS systems 
C)  kiosks 
D)  bar codes

Question 2

In revenue management, the two levers for services are price and duration.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is NOT one of the assumptions under which revenue management is used?

Accepted Answer

A)  Demand is stable. 
B)  Inventory is perishable. 
C)  Demand can be separated into distinct market segments. 
D)  Capacity is relatively fixed. 
A)  Demand is stable. 
B)  Inventory is perishable. 
C)  Demand can be separated into distinct market segments. 
D)  Capacity is relatively fixed.

Question 4

Why have some service providers been reluctant to embrace new technologies?

Accepted Answer

A)  labor costs 
B)  . osing human connectivity 
C)  low costs of technology 
D)  competitive pressure 
A)  labor costs 
B)  . osing human connectivity 
C)  low costs of technology 
D)  competitive pressure

Question 5

A technological advancement that does NOT need direct line of sight to be read and that Provides for low-cost tracking and security enhancements by using radio waves is called ________.

Accepted Answer

A)  bar-coded tag 
B)  MIS 
C)  POS system 
D)  RFID 
A)  bar-coded tag 
B)  MIS 
C)  POS system 
D)  RFID

Question 6

Guidebooks in downloadable form and that can be carried on smart phones, tablet computers, or other mobile devices are yet to be made available for tech savvy travelers.

Accepted Answer

A) True 
 B)False

Do-it-yourself services are provided through ________.

In revenue management, the two levers for services are price and duration.

Which of the following is NOT one of the assumptions under which revenue management is used?

Why have some service providers been reluctant to embrace new technologies?

A technological advancement that does NOT need direct line of sight to be read and that Provides for low-cost tracking and security enhancements by using radio waves is called ________.

Guidebooks in downloadable form and that can be carried on smart phones, tablet computers, or other mobile devices are yet to be made available for tech savvy travelers.

Introducing the Worlds Largest Industry, Tourism

Marketing to the Traveling Public

Delivering Quality Tourism Services

Bringing Travelers and Tourism Service Suppliers Together

Transportation

Accommodations

Food and Beverage

Attractions and Entertainment

Destinations

Economic and Political Impacts of Tourism

Environmental and Socialcultural Impacts of Tourism

Sustaining Tourisms Benefits

The Future of Tourism

Filters

Exam 5: Capturing Technologys Competitive Advantages

Do-it-yourself services are provided through ________.

In revenue management, the two levers for services are price and duration.

Which of the following is NOT one of the assumptions under which revenue management is used?

Why have some service providers been reluctant to embrace new technologies?

A technological advancement that does NOT need direct line of sight to be read and that Provides for low-cost tracking and security enhancements by using radio waves is called ________.

Guidebooks in downloadable form and that can be carried on smart phones, tablet computers, or other mobile devices are yet to be made available for tech savvy travelers.

Introducing the Worlds Largest Industry, Tourism

Marketing to the Traveling Public

Delivering Quality Tourism Services

Bringing Travelers and Tourism Service Suppliers Together

Transportation

Accommodations

Food and Beverage

Attractions and Entertainment

Destinations

Economic and Political Impacts of Tourism

Environmental and Socialcultural Impacts of Tourism

Sustaining Tourisms Benefits

The Future of Tourism

Filters