Exam 2: Foundations of Communication

The major criticism of the communication as strategic control approach is that it recognizes that people should not be expected to communicate in any objectively rational way.

Intrapersonal intelligence is the capacity to form an accurate model of oneself and to be able to use that model to operate effectively in life.

Challenges to our ability to make ethical and logical decisions when faced with a persuasive situation include all of the following, EXCEPT:

The primary weakness of the communication as transactional process model is the assumption of the possibility of reaching shared meaning.

The dialogic model of communication

Critical thinkers actively seek alternative hypotheses, explanations, conclusions and sources and are open to them.

______________ means that there are always multiple interpretations of any situation and that no one person can control those interpretations, try as he or she might.

The ____________model acknowledges that both senders and receivers are active and simultaneous interpreters of messages as well as recognizes the importance of feedback, particularly of the nonverbal type, in meaning making.

Communication as monologue is characterized by such attributes as trust, lack of pretense, humility, respect, directness, open-mindedness, honesty, concern for others, non-manipulative intent, equality, and acceptance of others as individuals with intrinsic worth, regardless of differences of opinion or belief.

List the dimensions of emotional intelligence and briefly explain each one.

Dialogue means that there are always multiple interpretations of any situation and that no one person can control those interpretations, try as he or she might

The _____________model assumes that one person can transmit the information in his or her head without distortion or personal interpretation to another.

List the three practices that can erroneously support our perceptual mindsets.

List three of the five types of inferential errors.

List the four models of communication and indicate which is best for today's workplace and briefly explain why.

The more common way of processing information is absorbing it, which is a passive process that requires little thinking

Sources of inferential errors include all of the following, EXCEPT:

Making inferential errors is a tendency to distort information that contradicts our currently held beliefs and attitudes.

Self-awareness is the idea that you behave and see yourself in ways that are consistent with how others see you.

The communication as information transfer model ignores the effects of distortion on information transfer or the multiple possible interpretations that a receiver might make of a message.