Exam 4: Step Two: Analyze the Audience

___________________is the belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication is correct.

When communicating with _________audiences, you should avoid long or complicated sentences, since this may be more difficult for them to follow and comprehend, and the use of slang, colloquial, or other idiomatic vocabulary.

Because of enormous time pressures, 50 percent of the activities that executives engage in last less than nine minutes, according to a study conducted by Mintzberg.

One example of effective impression management is the use of language that is appropriate for the occasion or situation.

In the cultural continuum from the most collectivist to the most individualistic, Japan ranks number one in individualism.

List the techniques you can use in a message intended for a non-expert audience.

An audience-centered letter of application would include the following statement:

Three essential types of communication that are used to manage impressions are

List and briefly explain three disadvantages of delivering self-centered messages.

To communicate with _________audiences, you should use a conventional mode of presentation, refer to common knowledge as much as possible, provide appropriate background information, and include lots of definitions and explanations.

High self-monitors communicate with others with little attention to the responses they receive to their messages.

Discuss how the characteristics of an individualist culture manifest in your own life in the United States. Are there any aspects of a collectivist culture that manifest in your life? If so, please discuss these as well.

If you are communicating to your co-workers about a product on which all of you have been working for the past six months, it is probably safe to use acronyms related to the product and your company, since you can assume that your audience is knowledgeable about the meanings of those abbreviations.

To be an effective communicator, it is important to be able to perceive how others see us as well as whether they are interpreting our words and actions as we intend and to adjust our communicative behaviors to ensure understanding.

Members of collectivist cultures would likely be motivated by

Strategies for communicating with __________audiences include using standard technical terms; emphasizing data and displaying using graphs, tables, and equations; making your points clear and easy to find, and avoiding overstating your claims, since doing so may undercut your credibility.

List the techniques you can use in a message intended for an expert audience.

To ensure that your messages are received by ____________audiences, you can put key information up front where it is easily accessible.

According to Mintzberg, the primary role of a manager is decisional. It trumps the manager's informational and interpersonal roles in importance.

Collectivist cultures include those of Venezuela, Mexico, and Pakistan.