Exam 5: Value Chain Analysis

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A SWOT analysis presents a dynamic view of a company, allowing managers to see how capabilities change over time.

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The difference between a SWOT analysis and a value chain analysis is that a SWOT analysis tells us what a company ________ while a value chain analysis tells us what a company ________.

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Activities that are idiosyncratic are unique to the industry in which those activities take place.

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It is typical that one senior manager at a company is assigned the responsibility for conducting a SWOT analysis.

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The acronym SWOT stands for

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One way to create value is by offering the customer the same benefits as those provided by competitors but at a higher price.

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Performance and cost dimensions of activities that are derived from business operations involving people, systems, routines, culture, and coordination that usually have a fairly important learning component are known as

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With value chain analysis there might be a tendency to simply focus on the nature of the marketplace rather than on internal activities and behaviors.

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The value chain is a concept that emphasizes that a company is an organization of interrelated activities designed to create value for stakeholders and that the derivation of superior performance is better understood by focusing on what a company actually does.

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Two of the executional drivers of value chain activities include the experience curve and the firm's level of capital intensity.

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