Question 1

The ISO 9000 and 14000 Standards Series as a way to objectively document a company's high level of quality operations are examples of

Accepted Answer

A)  tactical control. 
B)  strategic control. 
C)  output control. 
D)  functional control. 
E)  behavior control. 
A)  tactical control. 
B)  strategic control. 
C)  output control. 
D)  functional control. 
E)  behavior control. E

Question 2

Corporations will emphasize output controls when they are following a strategy of

Accepted Answer

A)  concentric diversification. 
B)  conglomerate diversification. 
C)  retrenchment. 
D)  divestment. 
E)  vertical integration. 
A)  concentric diversification. 
B)  conglomerate diversification. 
C)  retrenchment. 
D)  divestment. 
E)  vertical integration. B

Question 3

The inventory turnover ratio is an example of a(n)

Accepted Answer

A)  steering control. 
B)  activity control. 
C)  behavior control. 
D)  output control. 
E)  influencing control. 
A)  steering control. 
B)  activity control. 
C)  behavior control. 
D)  output control. 
E)  influencing control. A

Question 4

International transfer pricing is primarily used not to evaluate performance, but to minimize taxes.

Accepted Answer

A) True 
 B)False

Question 5

Management audits have been developed to evaluate activities such as corporate social responsibility, functional areas such as the marketing department, and divisions such as the international division.

Accepted Answer

A) True 
 B)False

Question 6

People tend to substitute behaviors that are recognized and rewarded for those behaviors that are ignored, without regard to their contribution to goal accomplishment.

Accepted Answer

A) True 
 B)False

Question 7

The present value of the anticipated future stream of cash flows from the business plus the value of the company if liquidated is referred to as

Accepted Answer

A)  return on assets. 
B)  ROVA. 
C)  earnings per share. 
D)  shareholder value. 
E)  ROI. 
A)  return on assets. 
B)  ROVA. 
C)  earnings per share. 
D)  shareholder value. 
E)  ROI.

Question 8

Discuss the guidelines for proper control.

Accepted Answer

The following guidelines are recommended

Question 9

The average benchmarking study may cost approximately ________, and involves 30 weeks of effort.

Accepted Answer

A)  $5,000 
B)  $20,000 
C)  $50,000 
D)  $100,000 
E)  $500,000 
A)  $5,000 
B)  $20,000 
C)  $50,000 
D)  $100,000 
E)  $500,000

Question 10

Stickiness and eyeballs are two non-financial performance measures used by Internet business ventures.

Accepted Answer

A) True 
 B)False

Question 11

What term describes when activities originally intended to help managers attain corporate objectives become ends in themselves or are adapted to meet ends other than those for which they were intended?

Accepted Answer

A)  economic rationality 
B)  minimal acceptable behavior 
C)  goal displacement 
D)  closed system thinking 
E)  Machiavellianism 
A)  economic rationality 
B)  minimal acceptable behavior 
C)  goal displacement 
D)  closed system thinking 
E)  Machiavellianism

Question 12

Distinguish between behavior and output controls. Provide examples of each.

Accepted Answer

Behavior controls specify how something

Question 13

In one study, 95% of the corporate officers interviewed stated that they use different evaluation techniques for foreign and domestic operations.

Accepted Answer

A) True 
 B)False

Question 14

If performance data and activity reports indicate undesirable performance as a result of inappropriate use of the strategic management process, operational managers must

Accepted Answer

A)  immediately notify the board of directors. 
B)  change the strategic management model. 
C)  know about it so that they can correct the employee activity. 
D)  allow sufficient time to pass to verify if it is the process or just the usage that is the problem. 
E)  check the performance data to ensure their accuracy and take two more measurements. 
A)  immediately notify the board of directors. 
B)  change the strategic management model. 
C)  know about it so that they can correct the employee activity. 
D)  allow sufficient time to pass to verify if it is the process or just the usage that is the problem. 
E)  check the performance data to ensure their accuracy and take two more measurements.

Question 15

All of the following are examples of behavior controls EXCEPT

Accepted Answer

A)  monitoring employees' phone calls. 
B)  monitoring employees' PCs. 
C)  monitoring employees' Internet usage. 
D)  using ISO 14000 Standards Series. 
E)  sales quotas. 
A)  monitoring employees' phone calls. 
B)  monitoring employees' PCs. 
C)  monitoring employees' Internet usage. 
D)  using ISO 14000 Standards Series. 
E)  sales quotas.

Question 16

ISO 9000 Standards Series, developed by the International Standards Association of Geneva, Switzerland, is an example of a behavior control.

Accepted Answer

A) True 
 B)False

Question 17

The German company SAP AG originated the concept of ERP with its

Accepted Answer

A)  activity-based costing. 
B)  transfer pricing. 
C)  spreadsheet software. 
D)  R/3 software system. 
E)  transnational software integrator. 
A)  activity-based costing. 
B)  transfer pricing. 
C)  spreadsheet software. 
D)  R/3 software system. 
E)  transnational software integrator.

Question 18

Unlike ROI, managers cannot manipulate the numbers of EVA.

Accepted Answer

A) True 
 B)False

Question 19

________ is a corporate-wide, integrated process to manage the uncertainties that could negatively or positively influence the achievement of the corporation's objectives.

Accepted Answer

A)  ISO 14000 Series 
B)  Input controls 
C)  Activity-based costing 
D)  Enterprise Risk Management 
E)  Market Value Added 
A)  ISO 14000 Series 
B)  Input controls 
C)  Activity-based costing 
D)  Enterprise Risk Management 
E)  Market Value Added

Question 20

Activity-based costing is a method of accounting which is very useful in making outsourcing decisions by doing

Accepted Answer

A)  total quality management. 
B)  value-chain analysis. 
C)  reengineering. 
D)  MBO. 
E)  benchmarking. 
A)  total quality management. 
B)  value-chain analysis. 
C)  reengineering. 
D)  MBO. 
E)  benchmarking.

The ISO 9000 and 14000 Standards Series as a way to objectively document a company's high level of quality operations are examples of

Corporations will emphasize output controls when they are following a strategy of

The inventory turnover ratio is an example of a(n)

International transfer pricing is primarily used not to evaluate performance, but to minimize taxes.

Management audits have been developed to evaluate activities such as corporate social responsibility, functional areas such as the marketing department, and divisions such as the international division.

People tend to substitute behaviors that are recognized and rewarded for those behaviors that are ignored, without regard to their contribution to goal accomplishment.

The present value of the anticipated future stream of cash flows from the business plus the value of the company if liquidated is referred to as

Discuss the guidelines for proper control.

The average benchmarking study may cost approximately ________, and involves 30 weeks of effort.

Stickiness and eyeballs are two non-financial performance measures used by Internet business ventures.

What term describes when activities originally intended to help managers attain corporate objectives become ends in themselves or are adapted to meet ends other than those for which they were intended?

Distinguish between behavior and output controls. Provide examples of each.

In one study, 95% of the corporate officers interviewed stated that they use different evaluation techniques for foreign and domestic operations.

If performance data and activity reports indicate undesirable performance as a result of inappropriate use of the strategic management process, operational managers must

All of the following are examples of behavior controls EXCEPT

ISO 9000 Standards Series, developed by the International Standards Association of Geneva, Switzerland, is an example of a behavior control.

The German company SAP AG originated the concept of ERP with its

Unlike ROI, managers cannot manipulate the numbers of EVA.

________ is a corporate-wide, integrated process to manage the uncertainties that could negatively or positively influence the achievement of the corporation's objectives.

Activity-based costing is a method of accounting which is very useful in making outsourcing decisions by doing

Basic Concepts in Strategic Management

Corporate Governance

Ethics and Social Responsibility in Strategic Management

Environmental Scanning and Industry Analysis

Internal Scanning and Organizational Analysis

Strategy Formulation: Situation Analysis and Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Organizing for Action

Strategy Implementation: Staffing and Directing

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Exam 11: Evaluation and Control

The ISO 9000 and 14000 Standards Series as a way to objectively document a company's high level of quality operations are examples of

Corporations will emphasize output controls when they are following a strategy of

The inventory turnover ratio is an example of a(n)

International transfer pricing is primarily used not to evaluate performance, but to minimize taxes.

Management audits have been developed to evaluate activities such as corporate social responsibility, functional areas such as the marketing department, and divisions such as the international division.

People tend to substitute behaviors that are recognized and rewarded for those behaviors that are ignored, without regard to their contribution to goal accomplishment.

The present value of the anticipated future stream of cash flows from the business plus the value of the company if liquidated is referred to as

Discuss the guidelines for proper control.

The average benchmarking study may cost approximately ________, and involves 30 weeks of effort.

Stickiness and eyeballs are two non-financial performance measures used by Internet business ventures.

What term describes when activities originally intended to help managers attain corporate objectives become ends in themselves or are adapted to meet ends other than those for which they were intended?

Distinguish between behavior and output controls. Provide examples of each.

In one study, 95% of the corporate officers interviewed stated that they use different evaluation techniques for foreign and domestic operations.

If performance data and activity reports indicate undesirable performance as a result of inappropriate use of the strategic management process, operational managers must

All of the following are examples of behavior controls EXCEPT

ISO 9000 Standards Series, developed by the International Standards Association of Geneva, Switzerland, is an example of a behavior control.

The German company SAP AG originated the concept of ERP with its

Unlike ROI, managers cannot manipulate the numbers of EVA.

________ is a corporate-wide, integrated process to manage the uncertainties that could negatively or positively influence the achievement of the corporation's objectives.

Activity-based costing is a method of accounting which is very useful in making outsourcing decisions by doing

Basic Concepts in Strategic Management

Corporate Governance

Ethics and Social Responsibility in Strategic Management

Environmental Scanning and Industry Analysis

Internal Scanning and Organizational Analysis

Strategy Formulation: Situation Analysis and Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Organizing for Action

Strategy Implementation: Staffing and Directing

Suggestions for Case Analysis

Filters