Exam 13: Public Relations and Sponsorship Programs

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Impression management is the process of making an apology for a mistake.

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Cause-related marketing integrates a marketing program with some type of charity in order to generate goodwill.

(True/False)
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Each of the following is an external stakeholder, except:

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Due to cultural differences, public relations programs have become less important in international marketing efforts.

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Corporate social responsibility is:

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Claiming a product is environmentally-friendly when it is not is referred to as greenwashing.

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Sponsorships and event marketing are used by companies to create a short-term burst in sales.

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The marketing department tends to deal with customers and potential customers while the public relations department deals with the other non-customers.

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In choosing a cause-related program, a company should focus on causes that:

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While the overall message to each stakeholder group should be the same, each message should be tailored to meet the different expectations of various audiences.

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A cross-promotion is a marketing event that ties together companies and activities around a specific theme.

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