Question 1

What is the balanced scorecard? What are the four areas to be addressed?

Accepted Answer

The balanced scorecard combines financia

Question 2

Which of the following is NOT a reason why ERP could fail?

Accepted Answer

A) insufficient tailoring of the software to fit the company 
B) inadequate training 
C) simplicity of system 
D) insufficient implementation support 
E) all of the above 
A) insufficient tailoring of the software to fit the company 
B) inadequate training 
C) simplicity of system 
D) insufficient implementation support 
E) all of the above

Question 3

Stickiness and eyeballs are two non-financial performance measures used by Internet business ventures.

Accepted Answer

A) True 
 B)False

Question 4

Operating cash flow is also known as free cash flow.

Accepted Answer

A) True 
 B)False

Question 5

A study by Bain & Company revealed what percentage of companies using benchmarking in some manner?

Accepted Answer

A) 10% 
B) 30% 
C) 50% 
D) 70% 
E) 90% 
A) 10% 
B) 30% 
C) 50% 
D) 70% 
E) 90%

Question 6

Because of the belief that accounting-based numbers such as ROI, ROE, and EPS are not reliable indicators of a corporation's economic value, which method of corporate performance is now preferred?

Accepted Answer

A) shareholder value 
B) basic earning power 
C) price/earnings ratio 
D) profit margin on sales 
E) return on assets 
A) shareholder value 
B) basic earning power 
C) price/earnings ratio 
D) profit margin on sales 
E) return on assets

Question 7

Discuss the guidelines for proper control.

Accepted Answer

The following guidelines are recommended

Question 8

Enterprise risk management is being adopted because of the increasing amount of environmental uncertainty that can affect an entire corporation.

Accepted Answer

A) True 
 B)False

Question 9

An advantage of ROI as a measure of performance is that

Accepted Answer

A) it is sensitive to book value. 
B) it provides an incentive to use existing assets efficiently. 
C) the time span of concern is short range. 
D) the business cycle strongly affects ROI performance often despite managerial performance. 
E) it is very sensitive to depreciation policy. 
A) it is sensitive to book value. 
B) it provides an incentive to use existing assets efficiently. 
C) the time span of concern is short range. 
D) the business cycle strongly affects ROI performance often despite managerial performance. 
E) it is very sensitive to depreciation policy.

Question 10

ERP software provides instant access to critical information to everyone in the organization from the CEO to the factory floor worker.

Accepted Answer

A) True 
 B)False

Question 11

A profit center is typically established whenever an organizational unit has control over both its resources and its products or services.

Accepted Answer

A) True 
 B)False

Question 12

Return on investment (ROI)is the most widely used measure of performance in what responsibility center?

Accepted Answer

A) revenue center 
B) expense center 
C) investment center 
D) profit center 
E) standard cost center 
A) revenue center 
B) expense center 
C) investment center 
D) profit center 
E) standard cost center

Question 13

If marketing attains its goal at the expense of rising production costs are raised for the manufacturing department, the end result of marketing's achievements and manufacturing's cost increases reflects

Accepted Answer

A) behavior substitution. 
B) suboptimization. 
C) resource allocation. 
D) resource optimization. 
E) strategy optimization. 
A) behavior substitution. 
B) suboptimization. 
C) resource allocation. 
D) resource optimization. 
E) strategy optimization.

Question 14

The revenue center is measured in terms of efficiency.

Accepted Answer

A) True 
 B)False

Question 15

The end result of activity is known as

Accepted Answer

A) measurement. 
B) gratuity. 
C) performance. 
D) return on equity. 
E) achievement. 
A) measurement. 
B) gratuity. 
C) performance. 
D) return on equity. 
E) achievement.

Question 16

Benchmarking involves openly learning how others do something better than one's own company so that one not only can imitate, but perhaps even improve on their current techniques.

Accepted Answer

A) True 
 B)False

Question 17

The balanced scorecard combines financial measures that tell the results of actions already taken with operational measures on customer satisfaction, internal processes, and the corporation's innovation and improvement activities.

Accepted Answer

A) True 
 B)False

Question 18

One advantage of using ROI is that it is a single comprehensive figure that includes all revenues, costs, and expenses.

Accepted Answer

A) True 
 B)False

Question 19

One approach to better match executive rewards to the accomplishment of strategic objectives is

Accepted Answer

A) return on investment. 
B) year-end bonuses. 
C) zero base budgeting. 
D) weighted-factor method. 
E) return on assets. 
A) return on investment. 
B) year-end bonuses. 
C) zero base budgeting. 
D) weighted-factor method. 
E) return on assets.

Question 20

Benchmarking has been decreasing in popularity as companies emphasize uniqueness.

Accepted Answer

A) True 
 B)False

What is the balanced scorecard? What are the four areas to be addressed?

Which of the following is NOT a reason why ERP could fail?

Stickiness and eyeballs are two non-financial performance measures used by Internet business ventures.

Operating cash flow is also known as free cash flow.

A study by Bain & Company revealed what percentage of companies using benchmarking in some manner?

Because of the belief that accounting-based numbers such as ROI, ROE, and EPS are not reliable indicators of a corporation's economic value, which method of corporate performance is now preferred?

Discuss the guidelines for proper control.

Enterprise risk management is being adopted because of the increasing amount of environmental uncertainty that can affect an entire corporation.

An advantage of ROI as a measure of performance is that

ERP software provides instant access to critical information to everyone in the organization from the CEO to the factory floor worker.

A profit center is typically established whenever an organizational unit has control over both its resources and its products or services.

Return on investment (ROI)is the most widely used measure of performance in what responsibility center?

If marketing attains its goal at the expense of rising production costs are raised for the manufacturing department, the end result of marketing's achievements and manufacturing's cost increases reflects

The revenue center is measured in terms of efficiency.

The end result of activity is known as

Benchmarking involves openly learning how others do something better than one's own company so that one not only can imitate, but perhaps even improve on their current techniques.

The balanced scorecard combines financial measures that tell the results of actions already taken with operational measures on customer satisfaction, internal processes, and the corporation's innovation and improvement activities.

One advantage of using ROI is that it is a single comprehensive figure that includes all revenues, costs, and expenses.

One approach to better match executive rewards to the accomplishment of strategic objectives is

Benchmarking has been decreasing in popularity as companies emphasize uniqueness.

Basic Concepts in Strategic Management

Corporate Governance

Ethics and Social Responsibility in Strategic Management

Environmental Scanning and Industry Analysis

Internal Scanning and Organizational Analysis

Strategy Formulation: Situation Analysis and Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Organizing for Action

Strategy Implementation: Staffing and Directing

Suggestions for Case Analysis

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Exam 11: Evaluation and Control

What is the balanced scorecard? What are the four areas to be addressed?

Which of the following is NOT a reason why ERP could fail?

Stickiness and eyeballs are two non-financial performance measures used by Internet business ventures.

Operating cash flow is also known as free cash flow.

A study by Bain & Company revealed what percentage of companies using benchmarking in some manner?

Because of the belief that accounting-based numbers such as ROI, ROE, and EPS are not reliable indicators of a corporation's economic value, which method of corporate performance is now preferred?

Discuss the guidelines for proper control.

Enterprise risk management is being adopted because of the increasing amount of environmental uncertainty that can affect an entire corporation.

An advantage of ROI as a measure of performance is that

ERP software provides instant access to critical information to everyone in the organization from the CEO to the factory floor worker.

A profit center is typically established whenever an organizational unit has control over both its resources and its products or services.

Return on investment (ROI)is the most widely used measure of performance in what responsibility center?

If marketing attains its goal at the expense of rising production costs are raised for the manufacturing department, the end result of marketing's achievements and manufacturing's cost increases reflects

The revenue center is measured in terms of efficiency.

The end result of activity is known as

Benchmarking involves openly learning how others do something better than one's own company so that one not only can imitate, but perhaps even improve on their current techniques.

The balanced scorecard combines financial measures that tell the results of actions already taken with operational measures on customer satisfaction, internal processes, and the corporation's innovation and improvement activities.

One advantage of using ROI is that it is a single comprehensive figure that includes all revenues, costs, and expenses.

One approach to better match executive rewards to the accomplishment of strategic objectives is

Benchmarking has been decreasing in popularity as companies emphasize uniqueness.

Basic Concepts in Strategic Management

Corporate Governance

Ethics and Social Responsibility in Strategic Management

Environmental Scanning and Industry Analysis

Internal Scanning and Organizational Analysis

Strategy Formulation: Situation Analysis and Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Organizing for Action

Strategy Implementation: Staffing and Directing

Suggestions for Case Analysis

Filters