Exam 4: The Internal Assessment

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What are the seven basic functions of marketing?

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A firm's strengths that cannot be easily matched or imitated by competitors are called

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Which of the following is NOT a key question that can reveal internal strengths and weaknesses regarding a firm's marketing function?

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Marketing research is the systematic gathering, recording and analyzing, of data about problems relating to the marketing of goods and services.

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Dividend decisions concern issues such as the percentage of earnings paid to stockholders, the stability of dividends paid over time, and the repurchase of stock.

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Leverage ratios measure a firm's ability to meet maturing short-term obligations.

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Which of the following is the first step in developing an IFE Matrix?

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The IFE Matrix should be ________ in multidivisional firms.

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A limitation of financial ratios is the fact that they are based on accounting data.

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Constructing an Internal Factor Evaluation Matrix is a summary step when conducting an internal strategic-management audit.

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A form of customer analysis is administering customer surveys.

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Which function of management is concerned with span of control and chain of command?

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A resource is valuable if it is rare, hard to imitate, or

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Organizational resources include all of the following EXCEPT

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Test marketing is used more frequently by industrial companies than consumer goods companies.

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Financial ratios are not applicable to nonprofit organizations.

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What category of ratios measures a firm's ability to meet its short-term obligations?

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The Internal Factor Evaluation (IFE) Matrix should be developed on a multiple business unit basis in multidivisional firms.

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Which of the following are NOT mentioned as an example of cultural products?

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Which function of management includes areas such as job design, job specifications, job analysis, and unity of command?

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