Exam 7: Implementing Strategies: Management, Operations, and Human Resource Issues

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What are the advantages and disadvantages of a divisional organizational structure?

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A divisional structure has some clear advantages. The first is that accountability is clear. Also, it creates career development opportunities for managers, allows local control of local situations, leads to a competitive climate within an organization, and allows new businesses and products to be added easily. A divisional structure does have its limitations. A divisional structure is costly because each division requires functional specialists who must be paid, there exists some duplication of staff services, facilities and personnel, and better-qualified individuals require higher salaries. It is also costly because it requires an elaborate headquarters-driven control system. Competition between divisions may become so intense that it is dysfunctional. A divisional structure can lead to limited sharing of ideas and resources. Some regions, products, or customers may receive special treatment.

Most large companies have abandoned the functional structure in favor of decentralization.

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True

When attachments to a culture are severed in an organization's attempt to change direction, employees and managers often experience deep feelings of grief.

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Which organizational structure has the disadvantage of ambiguous roles for some senior executives?

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A force change strategy is plagued by low commitment and high resistance.

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What term is used to describe specific guidelines, methods, procedures, rules, forms and administrative practices established to support and encourage work toward stated goals?

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Organizational change today should be viewed as a project or event rather than as a continuous process.

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Strategies clarify what can and cannot be done in pursuit of an organization's objectives.

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How does reengineering differ from restructuring?

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Why do changes in company strategy often require changes in the way an organization is structured?

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Implementing strategy affects all the functional areas of a business and may influence some divisional areas of a business.

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Medium-sized firms tend to use which type of structure?

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What change strategy involves giving orders and enforcing those orders?

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What action involves reconfiguring or redesigning work, jobs, and processes for the purpose of improving cost, quality, service, and speed?

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A functional structure can be effective at eliminating short-term and narrow thinking.

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Which approach for managing and resolving conflict involves exchanging members of conflicting parties so that each can gain an appreciation of the other's point of view?

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What are the three commonly used strategies or approaches for implementing changes in an organization? Give an advantage and/or disadvantage for each type of approach.

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Which of the following is in keeping with the current view of organizational change?

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List three of the primary reasons annual objectives are essential for strategy implementation.

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The approaches for managing and resolving conflict in an organization can be classified into three categories. Name these three categories and give an example for each.

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