Exam 7: Implementing Strategies: Management, Operations, and Human Resource Issues

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Which is NOT a major factor that commonly prohibits effective resource allocation?

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The primary benefit sought from restructuring is

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List the four basic ways a divisionally structured firm could be organized.

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What are the three categories of approaches for managing and resolving conflict?

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When the rational type change strategy is successful, strategy implementation can be relatively easy.

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Avoidance, defusion, and confrontation are the classifications for the various types of conflict that can arise in organizations.

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Besides reducing worker alienation and stimulating productivity, ESOPs allow firms other benefits, such as substantial tax savings.

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Four types of resources that can be used to achieve desired objectives are financial, physical, human, and technological.

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The most complex of all organizational structures is a matrix structure.

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With a divisional structure by customer, an organization can effectively cater to the requirements of clearly defined customer groups.

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A tax benefit of ESOP plans is that they empower owners to work as employees.

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The rational change strategy is one that presents information to convince people of the need for change.

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What pay strategy requires employees or departments to establish performance targets, which, if exceeded, result in bonuses for all members?

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What are five differences between strategy formulation and strategy implementation?

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Formal statements of organizational philosophy, charters, creeds, materials used for recruitment and selection, and socialization help an organization

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Aspects of an existing culture that are antagonistic to a proposed strategy should be

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Which divisional structure stands out for effectiveness when a few major customers are of paramount importance and many different services are provided to these customers?

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With a divisional structure, it is possible that competition between divisions may become so intense that it leads to improved sharing of ideas and resources for the common good of the firm.

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Exchanging members of conflicting parties so each can gain an appreciation of the other's point of view exemplifies a confrontation approach.

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The advantage of the educative change strategy is that implementation is quick and relatively easy.

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