Exam 4: Communicating Across Cultures

Carlos has an appointment with Higuain in a half hour at his office.However, Carlos decides to take care of some personal errands on his way to the office and informs Higuain.Carlos does not make it on time for the appointment.Higuain most likely concludes that Carlos is from a ________.

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(Multiple Choice)

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Question 1

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When a member of one culture imposes his or her cultural practices on a member of another culture, cross cultural communication takes place.

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(True/False)

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Question 2

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True

What is paralanguage? How is an international manager's ability to interpret paralanguage essential to cross-cultural business communication?

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(Essay)

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Question 3

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Paralanguage refers to how something is said rather than the content of what is said.It includes dimensions such as the rate of speech, the tone and inflection of voice, other noises, laughing, or yawning.The culturally aware manager learns how to interpret subtle differences in paralanguage, including silence.Silence is a powerful communicator.It may be a way of saying no, of being offended, or of waiting for more information to make a decision.There is considerable variation in the use of silence in meetings.While Americans get uncomfortable after 10 or 15 seconds of silence, Chinese prefer to think the situation over for 30 seconds before speaking.The typical scenario between Americans and Chinese, then, is that the American gets impatient, says something to break the silence, and offends the Chinese by interrupting his or her train of thought and comfort level with the subject.

The Topangins are a minority group in the Canary Island, with a set of preferences, attitudes, and taboos, distinct from that of the national culture.Therefore, they are often overlooked when foreign businesses choose to customize their products for the inhabitants of the islands.The Toro-Hessian community is an example of ________.

(Multiple Choice)

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Question 4

How does the flow of information differ within organizations based in high-context cultures and low-context cultures?

(Essay)

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Question 5

The term object language, or material culture, refers to the value of the material artifacts given to the parties involved in order to show our goodwill.

(True/False)

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Question 6

Which of the following is a characteristic of a person from a polychronic culture?

(Multiple Choice)

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Question 7

What kinds of personal abilities and behaviors have been shown to facilitate intercultural communication effectiveness (ICE)?

(Essay)

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Question 8

How do cultural differences affect the way firms conduct e-commerce?

(Essay)

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Question 9

The term communication is the process of gathering messages through the Internet and printed media.

(True/False)

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Question 10

Interaction posture is best defined as the ________.

(Multiple Choice)

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Question 11

Attribution is the process by which people send messages to each other across various cultures.

(True/False)

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Question 12

Posture, gestures, facial expressions, and eye contact are examples of ________.

(Multiple Choice)

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Question 13

________ is the process in which people look for the explanation of another person's behavior.

(Multiple Choice)

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Question 14

Al Razim, a construction engineer, recently traveled to Germany in order to find investors for his real-estate project.While he finally succeeded in getting an investor, he was surprised by the explicitness of the Germans.Sometimes all he got was a direct "No." This is because Germans are a ________ culture.

(Multiple Choice)

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Question 15

Anything that serves to undermine the communication of the intended meaning is typically referred to as noise.

(True/False)

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Question 16

What are some ways that Japanese and American styles of communication differ?

(Essay)

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Question 17

Which of the following is a true statement regarding kinesic behavior?

(Multiple Choice)

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Question 18

Which of the following is the most accurate statement concerning the role of context in cross-cultural communication?

(Multiple Choice)

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Question 19

The considerable variation between Americans and Chinese in the use of silence during meetings is an aspect of ________.

(Multiple Choice)

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Question 20

Showing 1 - 20 of 107

Carlos has an appointment with Higuain in a half hour at his office.However, Carlos decides to take care of some personal errands on his way to the office and informs Higuain.Carlos does not make it on time for the appointment.Higuain most likely concludes that Carlos is from a ________.

When a member of one culture imposes his or her cultural practices on a member of another culture, cross cultural communication takes place.

What is paralanguage? How is an international manager's ability to interpret paralanguage essential to cross-cultural business communication?

How does the flow of information differ within organizations based in high-context cultures and low-context cultures?

The term object language, or material culture, refers to the value of the material artifacts given to the parties involved in order to show our goodwill.

Which of the following is a characteristic of a person from a polychronic culture?

What kinds of personal abilities and behaviors have been shown to facilitate intercultural communication effectiveness (ICE)?

How do cultural differences affect the way firms conduct e-commerce?

The term communication is the process of gathering messages through the Internet and printed media.

Interaction posture is best defined as the ________.

Attribution is the process by which people send messages to each other across various cultures.

Posture, gestures, facial expressions, and eye contact are examples of ________.

________ is the process in which people look for the explanation of another person's behavior.

Anything that serves to undermine the communication of the intended meaning is typically referred to as noise.

What are some ways that Japanese and American styles of communication differ?

Which of the following is a true statement regarding kinesic behavior?

Which of the following is the most accurate statement concerning the role of context in cross-cultural communication?

The considerable variation between Americans and Chinese in the use of silence during meetings is an aspect of ________.

Assessing the Environment: Political, Economic, Legal, Technological

Managing Interdependence, Social Responsibility, and Ethics

Understanding the Role of Culture

Cross-Cultural Negotiation and Decision Making

Formulating Strategy

Global Alliances and Strategy Implementation

Developing a Global Management Cadre

Staffing, Training, and Compensation for Global Operations

Developing a Global Management Cadre

Motivating and Leading

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