Chat with AIExam 4: Organizational Strategy and Information Systems
This type of organizational structure is based upon the concepts of division of labor, specialization, and unity of command. Key decisions are made at the top and filter down through the organization.
(29) 
VerifiedA
Explain how Cognizant's "10/10/10" program is designed, its cultural impact and the role IS plays in supporting it.
45 Assume you are a manager of a local doctor's office. How could you use IS to help monitor the performance of the nurses and doctors? State the benefits as well as the challenges.
(37) 
Answered by Examlex AI CopilotCognizant's "10/10/10" program is designed to encourage employees to spend 10 minutes each day learning something new, 10 minutes each day teaching something they already know, and 10 minutes each day improving a process or system within the company. This program is designed to foster a culture of continuous learning, knowledge sharing, and process improvement within the organization. The cultural impact of this program is that it promotes a growth mindset among employees, encourages collaboration and knowledge sharing, and empowers employees to take ownership of improving the company's processes and systems.
The role of Information Systems (IS) in supporting the "10/10/10" program is crucial. IS can be used to provide employees with access to learning resources and training materials, facilitate the sharing of knowledge and best practices through internal communication platforms, and support process improvement initiatives through data analytics and automation tools. Additionally, IS can track employees' participation in the program, monitor the impact of their contributions, and provide insights to leadership on areas for improvement.
As a manager of a local doctor's office, IS can be used to monitor the performance of nurses and doctors in several ways. For example, electronic health record (EHR) systems can track patient outcomes, appointment scheduling and wait times, medication adherence, and patient satisfaction surveys. This data can be used to evaluate the performance of nurses and doctors, identify areas for improvement, and provide targeted training and support. IS can also facilitate communication and collaboration among healthcare providers, streamline administrative tasks, and provide decision support tools to improve clinical outcomes.
The benefits of using IS to monitor the performance of nurses and doctors include improved patient care, streamlined operations, data-driven decision making, and enhanced communication and collaboration. However, there are also challenges associated with implementing and managing IS in a healthcare setting, such as data security and privacy concerns, interoperability issues with different systems, and resistance to change from healthcare providers. It is important for managers to address these challenges through proper training, clear communication, and ongoing support for staff.
Differences in organizational and national culture normally do not affect system development and use.
(32) VerifiedFalse
Which of the following is not an organizational design variable?
(38) In which type of organizational structure is power distributed, and particularly suited for an environment that is dynamic and unstable?
(33) Cognizant moved to a matrix organization to "foster continuous operational implementations and better bottom-line results for clients." Explain how the change of organizational design allowed Cognizant to succeed.
(36) Effective, cross-cultural communication in today's global and "flattened" world is:
(30) Match the organizational structure to the statement that best represents it.
In which type of organizational structure is power centralized and the type of environment best supported stable and certain?
(36) A networked organizational structure feels both like a_______ and a_______ organizational structure because it supports a rigid structure with well-connected communication networks.
(29) The three components of the organizational strategy are organizational design, management control systems and _________.
(25) In which type of organizational structure will employees report to two or more supervisors?
(39) In which type of organizational design do middle managers do the primary information processing and communication function, telling subordinates what to do and then reporting the outcome to senior management?
(31) This newer organizational design is designed to be highly flexible so that resources can be configured quickly to respond to changing demands.
(30) National culture no longer predisposes workers to act in a certain way.
(26) Cognizant's organizational structure was ________, but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate.
(41) Cognizant needed to reinvent its organizational structure many times to make sure that it properly facilitates the flow of information between employees.
(34) Zara's store managers place orders that reflect their localized needs. However, order fulfillment is ultimately the responsibility of the commercial team in headquarters because:
(35) This IT-enabled network links individuals together, regardless of location, so that they may get to know people and find useful information.
(36) 
Filters
- Essay(0)
- Multiple Choice(0)
- Short Answer(0)
- True False(0)
- Matching(0)