Question 1

General managers should take an active role in decisions about information systems. This is vital because:

Accepted Answer

A)  The IS department cannot be trusted to make good decisions. 
B)  The IS department has not been trained to make general business decisions. 
C)  The IS department does not have the company's best interests as its focus. 
D)  Information systems are designed to support business objectives. 
E)  Information systems are normally incongruent with business strategies. 
A)  The IS department cannot be trusted to make good decisions. 
B)  The IS department has not been trained to make general business decisions. 
C)  The IS department does not have the company's best interests as its focus. 
D)  Information systems are designed to support business objectives. 
E)  Information systems are normally incongruent with business strategies. D

Question 2

List the three categories of social business opportunities and give an example of each.

Accepted Answer

Social business in terms of the company being part of the surrounding community

Social business in terms of adding social media to a traditional structure and one that is starting to emerge

Social business that acts as a network between the idea and the end user

Question 3

A general manager should:

Accepted Answer

A)  Rely on IS personnel to make IS decisions 
B)  Ignore how IS are used and managed 
C)  Have a deep technical knowledge of IS 
D)  Understand the use and consequences of technologies relevant to the business 
E)  Not be expected to ask or understand technology related questions 
A)  Rely on IS personnel to make IS decisions 
B)  Ignore how IS are used and managed 
C)  Have a deep technical knowledge of IS 
D)  Understand the use and consequences of technologies relevant to the business 
E)  Not be expected to ask or understand technology related questions D

Question 4

Today's market place is considered to be a very competitive and dynamic environment. Explain what this means and give examples of this competitive dynamic.

Accepted Answer

The fact cannot be denied that today's m

Question 5

Once a firm is out of alignment, it does not mean that it has to stay that way.

Accepted Answer

A) True 
 B)False

Question 6

Is a company more likely to adjust its mission statement or its business strategy? Explain your answer.

Accepted Answer

Mission statement of any company decides

Question 7

The physical means by which information is exchanged among hardware components is called _______.

Accepted Answer

A)  hardware 
B)  software 
C)  networking 
D)  personnel 
E)  data 
A)  hardware 
B)  software 
C)  networking 
D)  personnel 
E)  data

Question 8

Match the following goals with the UPS strategy it represents.

Accepted Answer

A) Empowering employees to ensure safe t

Question 9

Dell's original business strategy was to only sell custom-built computer systems directly to customers. Dell now sells to major retail outlets such as Walmart and Best Buy. Which one of Porter's generic strategies was Dell exhibiting when only selling directly to the customer? And which one of Porter's generic strategies is Dell demonstrating today? Explain your answers.

Accepted Answer

Porter's generic strategies includes the

Question 10

The general manager for a retail clothing outlet was recently cited as saying, "IT is the cornerstone of our company. All of our decisions are based on the sophisticated systems that we have deployed throughout our organization. IT drives our decisions." What position should the manager hold regarding IT and its influence on decision making?

Accepted Answer

A)  IT should drive business decisions. 
B)  Organizational goals should drive IT decisions. 
C)  Organizational strategy should drive IS decision making. 
D)  Business strategy should drive IS decision making 
E)  All strategy should be driven by IT strategy. 
A)  IT should drive business decisions. 
B)  Organizational goals should drive IT decisions. 
C)  Organizational strategy should drive IS decision making. 
D)  Business strategy should drive IS decision making 
E)  All strategy should be driven by IT strategy.

Question 11

When an organization qualifies its product or service in a way that allows it to appear unique in the marketplace, this is called:

Accepted Answer

A)  Focus 
B)  Differentiation 
C)  Cost Leadership 
D)  Business Strategy 
E)  Mission 
A)  Focus 
B)  Differentiation 
C)  Cost Leadership 
D)  Business Strategy 
E)  Mission

Question 12

To remain competitive, an organization's business strategy must adapt and respond to all of the following variables. Which variable in particular does IS help to determine?
1) Market forces
2) Customer demands
3) The capabilities of the organization
4) The organization's mission
5) Organizational design

Accepted Answer

A)  Market forces 
B)  Customer demands 
C)  The capabilities of the organization 
D)  The organization's mission 
E)  Organizational design 
A)  Market forces 
B)  Customer demands 
C)  The capabilities of the organization 
D)  The organization's mission 
E)  Organizational design

Question 13

By using IS to achieve economies of scale and generate operating efficiencies, Walmart epitomizes which one of Porter's generic strategies?

Accepted Answer

A)  Differentiation 
B)  Focus 
C)  Cost leadership 
D)  Broad focus 
E)  Cost differentiation 
A)  Differentiation 
B)  Focus 
C)  Cost leadership 
D)  Broad focus 
E)  Cost differentiation

Question 14

The IS strategy can affect and is affected by changes in a company's business and _______ strategies.

Accepted Answer

The answer of The IS strategy can affect and is...

Question 15

When a company's business strategy and technology strategy are intertwined, this situation is known as _______.

Accepted Answer

A)  convergence 
B)  alignment 
C)  dynamic 
D)  differentiation 
E)  technologically adjusted 
A)  convergence 
B)  alignment 
C)  dynamic 
D)  differentiation 
E)  technologically adjusted

Question 16

A social business strategy needs to align itself with the organization's IT strategy but not the business strategy.

Accepted Answer

A) True 
 B)False

Question 17

The organizational strategy should ideally _____ the IS strategy.

Accepted Answer

A)  drive 
B)  complement 
C)  dictate 
D)  ignore 
E)  sustain 
A)  drive 
B)  complement 
C)  dictate 
D)  ignore 
E)  sustain

Question 18

Significant changes in IS should trigger a reassessment of the _____________.

Accepted Answer

A)  business strategy 
B)  social strategy 
C)  process strategy 
D)  data strategy 
E)  system strategy 
A)  business strategy 
B)  social strategy 
C)  process strategy 
D)  data strategy 
E)  system strategy

Question 19

CRM stands for ________________.

Accepted Answer

Customer R

Question 20

Organizations seek to gain a competitive advantage by differentiation, cost, or _________.

Accepted Answer

A)  service 
B)  focus 
C)  profit 
D)  value 
E)  speed 
A)  service 
B)  focus 
C)  profit 
D)  value 
E)  speed

General managers should take an active role in decisions about information systems. This is vital because:

List the three categories of social business opportunities and give an example of each.

A general manager should:

Today's market place is considered to be a very competitive and dynamic environment. Explain what this means and give examples of this competitive dynamic.

Once a firm is out of alignment, it does not mean that it has to stay that way.

Is a company more likely to adjust its mission statement or its business strategy? Explain your answer.

The physical means by which information is exchanged among hardware components is called _______.

Match the following goals with the UPS strategy it represents.

When an organization qualifies its product or service in a way that allows it to appear unique in the marketplace, this is called:

By using IS to achieve economies of scale and generate operating efficiencies, Walmart epitomizes which one of Porter's generic strategies?

The IS strategy can affect and is affected by changes in a company's business and _______ strategies.

When a company's business strategy and technology strategy are intertwined, this situation is known as _______.

A social business strategy needs to align itself with the organization's IT strategy but not the business strategy.

The organizational strategy should ideally _____ the IS strategy.

Significant changes in IS should trigger a reassessment of the _____________.

CRM stands for ________________.

Organizations seek to gain a competitive advantage by differentiation, cost, or _________.

Introduction

Strategic Use of Information Resources

Organizational Strategy and Information Systems

Information Systems and the Design of Work

Information Systems and Business Transformation

Architecture and Infrastructure

Security

The Business of Information Technology

Governance of the Information Systems Organization

Information Systems Sourcing

Managing IT Projects

Business Intelligence Knowledge Management and Analytics

Privacy and Ethical Considerations in Information Management

Filters

Exam 2: The Information Systems Strategy Triangle

General managers should take an active role in decisions about information systems. This is vital because:

List the three categories of social business opportunities and give an example of each.

A general manager should:

Today's market place is considered to be a very competitive and dynamic environment. Explain what this means and give examples of this competitive dynamic.

Once a firm is out of alignment, it does not mean that it has to stay that way.

Is a company more likely to adjust its mission statement or its business strategy? Explain your answer.

The physical means by which information is exchanged among hardware components is called _______.

Match the following goals with the UPS strategy it represents.

When an organization qualifies its product or service in a way that allows it to appear unique in the marketplace, this is called:

By using IS to achieve economies of scale and generate operating efficiencies, Walmart epitomizes which one of Porter's generic strategies?

The IS strategy can affect and is affected by changes in a company's business and _______ strategies.

When a company's business strategy and technology strategy are intertwined, this situation is known as _______.

A social business strategy needs to align itself with the organization's IT strategy but not the business strategy.

The organizational strategy should ideally _____ the IS strategy.

Significant changes in IS should trigger a reassessment of the _____________.

CRM stands for ________________.

Organizations seek to gain a competitive advantage by differentiation, cost, or _________.

Introduction

Strategic Use of Information Resources

Organizational Strategy and Information Systems

Information Systems and the Design of Work

Information Systems and Business Transformation

Architecture and Infrastructure

Security

The Business of Information Technology

Governance of the Information Systems Organization

Information Systems Sourcing

Managing IT Projects

Business Intelligence Knowledge Management and Analytics

Privacy and Ethical Considerations in Information Management

Filters