Exam 1: The Challenges of Hrm

The term "human resources" implies that people have capabilities that drive organizational performance.

What is the term used to describe the combination of knowledge,skills,and characteristics needed to effectively perform a role in an organization?

The basis of which strategy is formed by the question "How should we compete?"

Kyle Jon,the HRM at Riverside Hotels,typically supports and advises the line managers.What type of authority is Kyle using?

What distinguishes an organization's corporate strategy?

According to the Ethics Resource Center what employees want most in job quality is good pay and benefits.

Managing people is every manager's responsibility and obligation.

Human resource management (HRM)is an integrated set of process,programs,and systems that focus on effective deployment and development of employees.

Which of the following is NOT a method used to contain costs,as an alternative to downsizing?

Scenario 1.3: HRM Challenges-Staffing Cuts Artic Learning Systems was under pressure to reduce staffing costs and improve productivity.They took advantage of a Canadian federal program involving work-sharing and encouraged people to use any banked overtime.In some cases,employees were working 50% less.SunSystems Learning,in the same industry,was under the same pressures and decided to do an across the board reduction and laid off 50% of their employees based on performance.Both companies' organizational strategic plans indicated significant growth within a year due to new communication technologies and the ability to provide their learning systems globally.They both assess the best practices of other organizations looking for ways to enhance their performance. -Please refer to Scenario 1.3.What would you call these companies' approach to look for best practices in other companies?

What is a current business challenge facing organizations and human resource management?

A study by the Conference Board of Canada detailed the skills that are important for contributing to innovation in the workplace.Which of the following are two of the skills?

Who is the key link between the employee and the organization?

Globalization is not just of interest to large firms.What percentage of the Canadian economy is affected by international competition?

New research suggests certain business processes might be better if they were standardized.

Which strategy are you using when analyzing how hamburgers are sold?

What part of an organization is formed by a focus on customer and active listening skills?

What is the Canadian workforce anticipated to exhibit in the future?

Which belief resulted in Loblaws' conversion of 10,000 part-time jobs into full-time jobs?

Which of the following is used by companies to minimize the negative impact on individuals during downsizing?