Exam 1: The Challenges of Hrm

The knowledge,skills,and capabilities that impact a company's performance but do not necessarily show up on its balance sheet are known as human capital.

Strategic Human Resources Management involves identifying key HR processes and linking those to the overall business strategy.

When managers talk about "going global",they have to balance a complicated set of issues.Which of the following is NOT one of those issues?

LB Brands,a Western Canada marketing company,had grown to 100 employees.Joan Farris the Vice President of Marketing spends much of her day developing and coaching people and helping to solve problems.She has a prescribed employee performance management process.She feels that decisions concerning her employee staffing,training and performance appraisals are her responsibility.Jay Carter,the Vice President of HR,feels that LB Brands must have consistent HR practices and that staffing,training and performance management decisions must be centralized in the HR department. -Please refer to Scenario 1.1.Among the most significant challenges facing most Canadian companies is demographic change.What two demographic changes are likely impacting LB Brands?

How has the effect of globalization added to HRM responsibilities?

What is a major implication for HRM that has resulted from technological advancement?

Scenario 1.3: HRM Challenges-Staffing Cuts Artic Learning Systems was under pressure to reduce staffing costs and improve productivity.They took advantage of a Canadian federal program involving work-sharing and encouraged people to use any banked overtime.In some cases,employees were working 50% less.SunSystems Learning,in the same industry,was under the same pressures and decided to do an across the board reduction and laid off 50% of their employees based on performance.Both companies' organizational strategic plans indicated significant growth within a year due to new communication technologies and the ability to provide their learning systems globally.They both assess the best practices of other organizations looking for ways to enhance their performance. -Please refer to Scenario 1.3.What are these two companies' approaches to reduce staffing costs called?

Approximately what percentage of the Canadian working population work part-time?

When managers start to "go global",they have to balance a complicated set of issues related to different cultures,laws,and business practices.

Define HRM.Draw a diagram (a HRM framework /model)to illustrate how the HR activities fit together within an organization?

The basis of which strategy is formed by questions such as "Should we be in business?" and "What business should we be in?"

In some situations,a large portion of a company is outsourced in order to create a new business.

ISO 14000 certification focuses on standards for environmental standards.

Which demographic change is of concern to organizations?

According to Statistics Canada,approximately what percentage of the Canadian workforce do women comprise?

What is the term used to describe leveraging competencies to achieve high organizational performance?

Due to increases in education,the gap between the educated and non-educated is decreasing.

In what way are Canadian labour force demographics expected to change?

Scenario 1.5: HRM Challenges-Outsourcing Over the past decade CIBC,BMO and RBC financial groups have outsourced some of their human resource services.Recently RBC has brought back several of their HR-related services in-house. -Please refer to Scenario 1.5.What internal organizational factors are influencing these financial groups to outsource?

Which resources are essential to an organization?