Exam 9: Management Rights, employee Rights, and Discipline

A supervisor wants to correctly document the poor performance of an employee.Which action would be least helpful in the due process of discipline?

Scenario 9.1 Bob,the Manager of the Maintenance Department at City Hospital,has been busy preparing for year-end performance evaluations.He decides to pop into the office on the weekend to prepare the necessary paperwork for this week's staff evaluations. When Bob gets to the Maintenance shop there is no sign of Randy,who is supposed to be on shift,so he pages him.After being in his office for over an hour,Randy has still not arrived,and he has not responded to his pager.Bob starts to become concerned for Randy's safety and decides to go in search of him,floor by floor,starting in the basement where the majority of the plant services (furnace,electrical,water,etc. )are located. When Bob arrives at the basement of the hospital,he notices that the storage room door-which is usually locked-is slightly ajar.When he looks inside he sees Randy sleeping soundly on a makeshift bed he's formed out of some foam pieces,with a hospital blanket and pillow that he must have grabbed from the laundry room across the hall.Bob is very angry and shakes Randy awake.Randy appears startled,quickly regains composure,and says he wasn't sleeping but was simply resting his eyes.Randy has been working for Bob for four years.Bob wants to immediately fire Randy for his misconduct. -Please refer to Scenario 9.1.What should Bob ensure that he applies in his decision to dismiss Randy from his current position?

Constructive dismissal occurs when an employer unilaterally changes an employee's working conditions such that compensation,status or prestige is reduced.

Which of the following is NOT a part of employment due process?

Outplacement assistance,such as career transition assistance,is generally offered to all terminated employees.

Scenario 9.1 Bob,the Manager of the Maintenance Department at City Hospital,has been busy preparing for year-end performance evaluations.He decides to pop into the office on the weekend to prepare the necessary paperwork for this week's staff evaluations. When Bob gets to the Maintenance shop there is no sign of Randy,who is supposed to be on shift,so he pages him.After being in his office for over an hour,Randy has still not arrived,and he has not responded to his pager.Bob starts to become concerned for Randy's safety and decides to go in search of him,floor by floor,starting in the basement where the majority of the plant services (furnace,electrical,water,etc. )are located. When Bob arrives at the basement of the hospital,he notices that the storage room door-which is usually locked-is slightly ajar.When he looks inside he sees Randy sleeping soundly on a makeshift bed he's formed out of some foam pieces,with a hospital blanket and pillow that he must have grabbed from the laundry room across the hall.Bob is very angry and shakes Randy awake.Randy appears startled,quickly regains composure,and says he wasn't sleeping but was simply resting his eyes.Randy has been working for Bob for four years.Bob wants to immediately fire Randy for his misconduct. -Please refer to Scenario 9.1.What approach would Bob take to help Randy improve his unacceptable performance if the hospital used a positive discipline system to correct undesirable employee conduct?

What is the term for the right of an employee to expect that he/she will not be subjected to discrimination in the workplace?

Employers have the right to monitor employees,provided they do it for compelling business reasons and employees are informed.

Documentation of employee misconduct includes stating the improvement expected by the employer.

In disciplinary investigations,which question should be asked when you seek to determine if the employee was provoked by a manager or another employee?

Positive discipline relies on "reminders" given to employees as a way to improve performance.

An employer uses a positive discipline system to correct undesirable employee conduct.What do managers in this organization issue to employees in order to improve their unacceptable performance?

Employee searches must be conducted with utmost care and should only occur when there are probable reasons for the search.

Scenario 9.1 Bob,the Manager of the Maintenance Department at City Hospital,has been busy preparing for year-end performance evaluations.He decides to pop into the office on the weekend to prepare the necessary paperwork for this week's staff evaluations. When Bob gets to the Maintenance shop there is no sign of Randy,who is supposed to be on shift,so he pages him.After being in his office for over an hour,Randy has still not arrived,and he has not responded to his pager.Bob starts to become concerned for Randy's safety and decides to go in search of him,floor by floor,starting in the basement where the majority of the plant services (furnace,electrical,water,etc. )are located. When Bob arrives at the basement of the hospital,he notices that the storage room door-which is usually locked-is slightly ajar.When he looks inside he sees Randy sleeping soundly on a makeshift bed he's formed out of some foam pieces,with a hospital blanket and pillow that he must have grabbed from the laundry room across the hall.Bob is very angry and shakes Randy awake.Randy appears startled,quickly regains composure,and says he wasn't sleeping but was simply resting his eyes.Randy has been working for Bob for four years.Bob wants to immediately fire Randy for his misconduct. -Please refer to Scenario 9.1.What would a program be called which dealt with employee misconduct,and used joint discussion and problem-solving activities to solve problems?

The ABC Corporation wishes to establish an effective disciplinary policy.Which manager should have primary responsibility to prevent or correct disciplinary problems?

HR personnel have the primary responsibility for preventing or correcting the disciplinary problems of employees.

In non-union organizations,alternative dispute-resolution (ADR)procedures are a relatively recent development.

The step between a verbal warning and termination is the disciplinary interview.

Sometimes organizations provide services to terminated employees that help them bridge the gap between their old position and a new job.What are these services known as?

Arbitration results in a resolution that is binding on the parties.