Exam 10: Decision Support and Expert Systems

Artificial intelligence (AI)is so called because it focuses on methods and technologies to emulate how humans learn and solve problems.

The majority of problems in the business world are structured.

A(n)____ is one for which there is no algorithm to follow to reach an optimal solution.

Whenever more than one possible action is available,a(n)____________________ must be made.

____ are applications that combine features of two or more online applications.

Mathematicians call a sequence of steps a(n)____________________ and the categories of data that are considered when following those steps parameters.

Mathematicians call a sequence of steps a parameter.

When organizations use a supply chain management (SCM)or ____,the databases of such systems provide the data for the DSS.

A ____ is a specific area of knowledge.

A(n)____________________,is a computer-based information system designed to help managers select one of many alternative solutions to a problem.

Although the use of ____ typically increases with the level of management,the systems are used at all levels,and often by nonmanagerial staff.

An ES is constructed with a set of rules,but as data on real successes and failures of decisions is accumulated and fed into the system,the ____________________ refines the rules to accomplish a higher success rate.

Some models can be expressed as a curve,rather than a(n)____.

Insurance companies use ____________________ nets to detect fraudulent claims both from the insured party and from health-care providers.

The ____ prompts the user to select a model,allowing the user to access the database and select data for the decision process or to set criteria for selecting such data.

Outcomes rarely respond in equal measure to changes in ____.

Many banks use automated ____________________ aids to determine a client's creditworthiness.

To turn data into useful information,the system utilizes its ____________________,which offers a single fixed model,a dynamically modified model,or a collection of models from which either the DSS or the user selects the most appropriate one.

The majority of DSSs comprise three major components: a data management module,a model management module,and a ____.

All DSS models are business-oriented.