Exam 12: Systems Planning and Development

In recent years,a growing number of corporations have implemented enterprise ISs such as ERP systems,____ and CRM systems,or other systems that serve the entire organization or many of its units.

Organizational culture includes issues such as tendency to share or not to share information among units and people,willingness to team-play,and the proclivity of employees to experiment with new ideas and technologies.

____ is meant to guarantee that the experts have passed tests that ensure their skills.

XP is by far the most documented and best known of agile methods.

When planning,it is important to align IS strategies with the overall strategies of the organization.

____________________ includes two main responsibilities: maintenance and user help.

A(n)____ is a paragraph that communicates the most important overarching goal of the organization for the next few years.

If a small-system development takes longer than planned,the overall cost is still likely to be smaller than if a full ____ were performed.

Several diagramming sets were developed by the 1970s,but in the late-1990s,a de facto standard emerged: ____.

By some estimates more than ninety percent of all BI projects are never completed or fail to deliver all the expected features and benefits.

The first step in systems analysis is ____,which determines whether there is a real need for a system and whether the system as conceived is feasible.

____ is independent of particular programming languages,but it does provide standard visual symbols and notations for specifying object-oriented elements,such as classes and procedures.

Physical diagrams represent highly active states that are triggered by completion of the actions of other states; therefore,they focus on internal processing.

____________________ takes place when an operation switches from using an old system to using a new system.

Agile methods are an efficient approach to development when a system is ____,when it deals with unstructured problems,and when the users cannot specify all the requirements at the start of the project.

A(n)____________________ can be a spreadsheet showing all the costs incurred by the system and all the benefits that are expected from its operation.

A cut-over conversion is also called ____________________ conversion.

A(n)____________________ is an organization whose management agrees to test the new system for several months and provide feedback.

The systematic approach of the SDLC is recommended if the system is complex and consists of many modules.

If the ROI is negative,the system is economically feasible,or cost justified.