Exam 13: Choices in Systems Acquisition

An organization that offers the use of software through communication lines is called a(n)____________________.

If ____ do not offer the desired IS and it can be developed by non-IT employees,then this would usually be the chosen alternative.

Contracts for ____ software development might also be incompatible with some development methods,such as agile methods.

____________________ is the proportion of time that the ASP's systems and communication links are up and running.

Among the largest IT service providers are ____,EDS,Accenture,Computer Sciences Corp.(CSC),Unisys,First Data,AT&T,Capgemini,Perot Systems,and Hewlett-Packard.

IT companies that made their reputation by providing hardware and software,such as ____ and Unisys,have seen the revenue from the outsourcing service portion of their business grow faster than the revenue from hardware and software sales.

Many companies find that they must have packaged software such as ERP and ____ applications modified to meet their specific needs.

When ____ a software package,the buyer gains several benefits: immediate system availability,high quality,low price (license fee),and available support.

What is a request for proposal (RFP)?

Interfacing user-developed applications with other organizational systems should be discouraged.

It is in the ____________________'s interest to have as specific a contract as possible.

An ASP installs software on a client's computers.

Customization of large applications is inexpensive and nearly risk-free.

List the advantages and disadvantages of custom-designed applications.

Risks of outsourcing are higher at ____ of decision making.

Outsourcing is a concept that might encompass more than just commissioning the development of an application.

The greatest advantage of tailored applications is their low cost.

In-house development teams can usually complete a new application project in less time than an IT vendor can.

The pace of developments in IT might require less expertise within many organizations.

Authorities usually deal with unauthorized use of computers as theft.