Exam 2: Organization and Administration Principles and Practices

Explain the concepts of unity of command and span of control as they relate to a law enforcement agency.

Explain Herzberg's Motivation-Hygiene Theory in which two vital factors found in all jobs were isolated.

The tendency for organizations to promulgate written rules,policies,and procedures has been caused by three contemporary developments that include all except:

___________ __________is preferred as a medium for dealing with citizens or groups outside the criminal justice agency.This means of communication provides the greatest protection against the growing number of legal actions taken against agencies by activists,citizens,and interest groups.

The idea of a pure bureaucracy was developed by_____________,the "father of sociology."

Max Weber argued that if a bureaucratic structure is to function efficiently,it must have the following elements,except:

An early school of management theory that is concerned primarily with the efficiency and output of the individual worker.

Several elements compose the communication process; which of the following is not one of them?

List and describe the six elements of communication discussed in Chapter Two.

The theory of POSDCORB,an acronym for:

Maslow believed that people's basic and primary needs or drives are physiological (survival),safety or security,social,ego (self-esteem),and _________________.

Three principles of leadership behavior emerged from the Michigan study.These principles included: (1)Employees need some area of freedom to make choices,(2)Leaders should not give task directions to their followers as the workers should be independent,and (3)Leaders must be employee oriented.

Beginning in the 1930s,people began to realize the negative effects of some management systems on the worker.A view which arose in policing that management should instill pride and dignity in officers is known as:

The Gen Y police officer or prison correction officer should be trained to fit the traditional,"correct" attitude and ways of behaving at the worksite.There is no need for administrators to make training interactive and entertaining.

In a __________ ________ culture,communication and collaboration are promoted so that everyone is engaged in identifying and solving problems.

The structuring of an organization so as to function efficiently,which includes rules,division of labor,hierarchy of authority,and expertise among its members,is referred to as a(n)__________.

Four different types of formal organizations have been identified by asking the question: "Who is in charge?"

Social entity is a concept that alludes to the organization's goals and the public served.

Features of the human relations and scientific management approaches were combined in the ________________approach.