Exam 5: Ethics: the Foundation for Relationships in Selling

The employment contract Janice signed included a clause which prevented her from joining a competing firm for a year after she left her present employment.Such a clause is an example of:

Companies and individuals who engage in unethical practices have a long-term orientation about the business.

In strategic-alliance sale the sales person's qualities are a critical aspect of the sale.

Alberto adheres to the principles of the Competition Act.Included in the issues addressed by this Act are price fixing,pricing discrimination,predatory pricing,and:

Your competitor is using exaggerated claims to increase their sales.To retaliate you want to make unsubstantiated counter claims to build a stronger case for your product.You are then dealing with a:

Which of these behaviours is considered unethical:

Upon closing a large sale,Rebecca offered her company pen to Jerry,the manager who signed the deal.This action would normally be considered as:

The legislation which protects buyers and sellers in a direct selling contract situation is generally referred to as:

Bernice,a salesperson,in attempting to close more sales makes false and deceptive comparisons with a competitor's product.This is called:

Explain how the use of internet can create ethical concerns for sales people in some cases.

The difference between a "gift" and a "bribe" is that gifts are given to foster goodwill whereas bribes are intended to influence the person who is receiving the gift.

Product disparagement occurs when:

Business defamation incurred when an unfair and untrue statement is made about a competitor in writing is known as ________ .

Trust is the most important precondition of partnership selling.

In Strategic-alliance sales,the buyer considers the __________ as the main element of the sale.

Whereas a legal standard is enforced by statute,an ethical standard is an outgrowth of:

The most important single determinant of employee ethics is:

The difference between a "gift" and "bribe" is:

There is a uniform code of ethics for all salespeople.

The Competition Act limits competition in Canada.