Exam 16: Control

Simon is the manager of the editorial department in a publishing company. Every time an editor in his team fails to fix the errors in the article he or she is working on, Simon assigns him or her extra work. In this case, Simon is using _____.

Karson, the managing director of a multinational corporation, punishes his employees for coming late to work by deducting their salaries. In this scenario, Karson is using _____.

Economic value added (EVA) does not specify what should or should not be done to improve performance.

JBC Customs only hires people who are curious and eager to learn as its managers believe that those are the two traits every employee needs to have if they want to contribute anything of value to the company. Every applicant is carefully screened, and only those applicants who have these two traits are chosen to proceed further in the hiring process. In this scenario, JBC Customs is using _____.

Sabrina is a language trainer at a telecommunications company. Every time her trainees fail to achieve good grades in their practice exercises, she gives them assignments to work at home. In this case, Sabrina is using _____.

Sasha is the manager of a sales team in a corporation. All sales calls made by her subordinates to customers and clients are recorded for quality check purposes. On the basis of their call performance, they get rewarded. This is an example of _____.

The lowest level of sustainability is waste prevention and reduction.

To cut costs, Wray Enterprises laid off 30 employees. Thereafter, the existing employees were given cross-training to perform additional job duties. This led to increased productivity, but it also increased the instances of errors. This scenario illustrates _____.

Taxi It is a cab service company. Every vehicle used by the company has a wireless active tracking system installed in it, which allows for monitoring the location of the vehicle at any given time. This way, the management is always aware of where a driver is and where he or she is headed. This is an example of _____.

All the copy editors at Edit Lab can work at their own pace provided they make their submissions on time. This is a convenient setup for the employees at Edit Lab because it uses _____.

Self-control is a control system in which everyone gets to do whatever he or she wants.

The president of Krypton Inc. wants to know the company's current financial condition. The financial report that can provide this information is the _____.

Denzi, a logistics company, recently launched an online application. To help set up the application's unique selling point, researchers at Denzi assessed the marketing strategy of another popular online application. This is an example of _____.

_____ is a mechanism for gathering information about performance deficiencies after they occur.

The chief financial officer of Cherry Toys wants to determine the losses incurred by the company's sales team. The financial report she should look at is the _____.

Lydia owns a fashion store for women, and her main focus is on providing quality customer service. The staff is trained to treat customers with utmost care and provide them with reliable fashion advice. Lydia carefully chooses her staff and appoints people who are attentive, friendly, and have a good fashion sense. In this case, Lydia is using _____.

Dwayne, a manager at Bruce Enterprises, prepares a financial plan for the allocation of funds to efficiently achieve company goals. The plan also includes the estimation of expenditures for the next year. This plan is an example of a(n) _____.

Travis runs a printing business. He gains some knowledge on his competitor's quality of printers and extracts ideas about pricing and delivery standards for his own business. This is an example of _____.

Phillip is the manager of a home appliance store. He supervises his subordinates while they are installing appliances in customers' homes. If they do not complete the installation process within the time allotted, they are given a black mark. Depending on the number of black marks they have on their record, Phillip deducts their salaries. In this scenario, Phillip is using _____.

The design team at Lance Inc. follows its own set of norms. The team decides its membership, and all the team members are expected to make their own schedules and carry out the work according to the planned schedule. In this scenario, the design team is using _____.