Exam 12: Individual Behavior

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Type A personalities would likely make good leaders.

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False

The reason(s)that managers should be concerned about job satisfaction include(s)all of the following EXCEPT:

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D

Jenna believes that,for the most part,she is responsible for what happens to her.She has a(n)__________ locus of control.

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A

According to research,unfortunately,a person open to experience is narrow-minded and resists change.

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.Generalized positive and negative feelings or states of mind are called __________.

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.A physical and mental exhaustion from work stress is known as:

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Tanya is the president of Cookware LLC.At the monthly orientation meeting she not only addressed the new employees but also their family members.Tanya was practicing __________.

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__________ tries to create desired perceptions in the eyes of others.

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Define stress,constructive stress,destructive stress and how to manage it.

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____________ is the ability to understand emotions and manage relationships.

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.The __________ component of attitude reflects a specific feeling.

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The state of tension that people feel when facing extraordinary demands,constraints,or opportunities is called __________.

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__________ describes the combination or overall profile of characteristics that makes each of us unique.

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The best way to understand the satisfaction and performance relationship is with satisfaction as a cause of high performance.

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All stress is a detrimental consequence of the workplace,one that should be eliminated.

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Job burnout is aggressive behavior toward co-workers or the work setting.

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The Big Five personality traits can actually be used to better select new employees from a pool of candidates.

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A strong sense of belonging and connection with one's work and employer is called employee ___________.

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The tendency to overestimate the influence of internal causes and underestimate the influence of external causes of behavior is known as the __________.

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Employees say their stress comes from all of the following EXCEPT:

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