Exam 1: Managers and the Management Process

Describe how managers actually get things done utilizing Mintzberg's three sets of roles that he believed all good managers enact successfully.Provide an example of each.

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Question 1

Correct Answer:

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These are the interpersonal,informational,and decisional roles.A manager's informational roles focus on the giving,receiving,and analyzing of information.The interpersonal roles reflect interactions with people inside and outside the work unit.The decisional roles involve using information to make decisions to solve problems or address opportunities.It is through performing all of these roles,so to speak,that managers fulfill their planning,organizing,leading,and controlling responsibilities.Student examples will vary.

In the traditional organization,accountability flows downward.

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(True/False)

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Question 2

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False

A person who supports and is responsible for the work of others is called a(n)

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(Multiple Choice)

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Question 3

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When Julie is focused on measuring performance and correcting as necessary,she is focusing on which of these managerial functions?

(Multiple Choice)

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Question 4

Generally in effective organizations,there is only one type and one level of manager.

(True/False)

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Question 5

Interestingly,the levels of work and responsibility remain fairly constant in management,regardless of position in the organization.

(True/False)

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Question 6

To be effective,the management functions are always performed one at a time and step-by-step.

(True/False)

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Question 7

Why is the job of managing so challenging?

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Question 8

Susan is a manager who oversees the work of large departments or divisions consisting of several smaller teams at XYZ,Inc.Susan would be considered a

(Multiple Choice)

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Question 9

Global sourcing involves contracting for work to be performed in other countries.

(True/False)

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Question 10

Through __________,managers develop action priorities.

(Short Answer)

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Question 11

__________ is the requirement to show performance results to a supervisor.

(Multiple Choice)

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Question 12

The U.S.Census Bureau predicts that by 2020 whites will constitute less than 33% of the population (versus 50% in 1960),and the combined populations of African Americans,Native Americans,Asians,and Hispanics will be the new majority.

(True/False)

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Question 13

One way of looking at the work of managers is to consider their key "roles," primarily the informational,technical,and decisional roles.

(True/False)

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Question 14

When managers __________,they stay in contact with people as they work,gather and interpret information on performance results,and use this information to make adjustments.

(Multiple Choice)

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Question 15

Of the following,which is NOT one of the six "must have" managerial skills?

(Multiple Choice)

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Question 16

The primary responsibility of the board of directors is to __________.

(Multiple Choice)

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Question 17

It is in the organizing function that people are inspired and commitments are built to achieve the goals set in the planning function.

(True/False)

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Question 18

When Jose acts as a resource allocator or negotiator for his organization,he is acting in a(n)__________ role.

(Multiple Choice)

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Question 19

Which of the following set of skills is most important at lower organizational levels?

(Multiple Choice)

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Question 20

Showing 1 - 20 of 80

Describe how managers actually get things done utilizing Mintzberg's three sets of roles that he believed all good managers enact successfully.Provide an example of each.

In the traditional organization,accountability flows downward.

A person who supports and is responsible for the work of others is called a(n)

When Julie is focused on measuring performance and correcting as necessary,she is focusing on which of these managerial functions?

Generally in effective organizations,there is only one type and one level of manager.

Interestingly,the levels of work and responsibility remain fairly constant in management,regardless of position in the organization.

To be effective,the management functions are always performed one at a time and step-by-step.

Why is the job of managing so challenging?

Susan is a manager who oversees the work of large departments or divisions consisting of several smaller teams at XYZ,Inc.Susan would be considered a

Global sourcing involves contracting for work to be performed in other countries.

Through __________,managers develop action priorities.

__________ is the requirement to show performance results to a supervisor.

The U.S.Census Bureau predicts that by 2020 whites will constitute less than 33% of the population (versus 50% in 1960),and the combined populations of African Americans,Native Americans,Asians,and Hispanics will be the new majority.

One way of looking at the work of managers is to consider their key "roles," primarily the informational,technical,and decisional roles.

When managers __________,they stay in contact with people as they work,gather and interpret information on performance results,and use this information to make adjustments.

Of the following,which is NOT one of the six "must have" managerial skills?

The primary responsibility of the board of directors is to __________.

It is in the organizing function that people are inspired and commitments are built to achieve the goals set in the planning function.

When Jose acts as a resource allocator or negotiator for his organization,he is acting in a(n)__________ role.

Which of the following set of skills is most important at lower organizational levels?

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